Wendy's

3.7
1084 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2215 N Washtenaw Ave, Chicago, IL
60647, United States

Hours

Reviews

3.7
1,084 reviews
5 stars
478
4 stars
222
3 stars
130
2 stars
75
1 star
179

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Customer Service

Service quality varied significantly; some employees were praised for their friendliness, while others were described as rude and unhelpful.

Food Quality

Food was often served cold or not fresh, with complaints about the quality of fries and other items.

Cleanliness

The dining area and restrooms received mixed reviews, with some customers noting cleanliness while others reported dirty conditions.

Speed of Service

Customers frequently mentioned long wait times, especially during late-night hours, leading to frustration.
  • NB
    Nick Bernstein
    Nov 10, 2025
    1.0
    Maybe the worst Wendy’s in the entire of Chicagoland. Straight up zero idea how to run a successful franchise, please learn how to stock and hire. Good lord. Horror show
  • JS
    Jason Sinclair
    Nov 2, 2025
    1.0
    Soooo slow, nobody wants to work fast or efficient anymore, its sad
  • BM
    Beatriz Moreno
    Oct 24, 2025
    3.0
    Yesterday my friends we step by Wendy’s to get food around 10:30-1045 . We ordered one Dave combos, classsic chicken combo and 2 biggie bags and 2 individual items. We were missing the fries of the combos and the 4 chicken nuggets for both orders and the 2 orders of chicken nuggets. Wendy’s have charge me 51$ dollars. Employee charge me 51$ and didn’t give me a receipt. My friends and I were trying to get the food as quick because there was people waiting . This is rob to the customer, this happens in the night shift.
  • EV
    Eduardo Villalpando
    Oct 2, 2025
    5.0
    Jeremy is the definition of great guest service. It's rare to see this kind of talent, and he truly stood out. He was incredibly attentive, handled everything with urgency, and kept a positive attitude even when busy. This guy absolutely deserves a raise. Great job, Jeremy! (And seriously, those spicy chicken nuggets were delicious.)
  • RA
    Regina Alvarez
    Sep 22, 2025
    3.0
    I used the drive thru for breakfast. I ordered 2 combo meals. The French toast sticks & the bacon & egg croissant sandwich. They forgot the croissant sandwich and the toast sticks were cold. I was disappointed.

Frequently Asked Questions About Wendy's

Is 2215 N. Washtenaw Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.