Wendy's

3.7
1087 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2215 N Washtenaw Ave, Chicago, IL
60647, United States

Hours

Reviews

3.7
1,087 reviews
5 stars
479
4 stars
221
3 stars
130
2 stars
76
1 star
181

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, both in-store and through delivery services.

Service Quality

Mixed feedback on service; while some staff were praised for their friendliness, many reviews highlighted rude behavior and poor customer service.

Food Quality

Food quality was inconsistent, with complaints about cold or old food, but some customers enjoyed their meals when fresh.

Wait Times

Long wait times were a common complaint, especially during late-night hours, with some customers expressing frustration over slow service.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions, particularly in restrooms.
  • MT
    Monica Thomas
    Dec 7, 2025
    1.0
    Don't like the new AI drive through order system. Very annoying.
  • BB
    Bradley Bjorn
    Dec 2, 2025
    5.0
    The double stack cheese burger with extra tomatoes, onions and lettuce is the best hamburger in the world for $3.34 which includes the $.35 tax. If you're a senior they give you a free medium coffee or Coke if you want it. How can you beat that? This is what's called getting your money's worth.
  • KJ
    Kadence Judd
    Nov 28, 2025
    1.0
    The service is good but the food is always old and cold.
  • GG
    Gordon Goodwin
    Nov 25, 2025
    1.0
    Only gave us half of our order, staff doesn't care about customers.
  • EP
    Elmira Peña
    Nov 24, 2025
    2.0
    They always mess up our orders especially delivery orders and never own up to it! They blame the driver, the driver blames the restaurant, the restaurant says they don’t deal with app purchases so tney don’t replace or refund smh! It’s a shame that the management and employees are running this place to the ground! They used to be packed and in this area they should be, but due to bad service and bad attitudes, they’re loosing a lot of business, including mine!

Frequently Asked Questions About Wendy's

Is 2215 N. Washtenaw Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 2215 N Washtenaw Ave still open?

Yes! This Wendy's location is open and committed to serving quality food every day.