Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Customer Service
Service quality varied significantly; some employees were praised for their friendliness, while others were described as rude and unhelpful.
Food Quality
Food was often served cold or not fresh, with complaints about the quality of fries and other items.
Cleanliness
The dining area and restrooms received mixed reviews, with some customers noting cleanliness while others reported dirty conditions.
Speed of Service
Customers frequently mentioned long wait times, especially during late-night hours, leading to frustration.
NB
Nick Bernstein
Nov 10, 2025
1.0
Maybe the worst Wendy’s in the entire of Chicagoland. Straight up zero idea how to run a successful franchise, please learn how to stock and hire. Good lord. Horror show
JS
Jason Sinclair
Nov 2, 2025
1.0
Soooo slow, nobody wants to work fast or efficient anymore, its sad
BM
Beatriz Moreno
Oct 24, 2025
3.0
Yesterday my friends we step by Wendy’s to get food around 10:30-1045 . We ordered one Dave combos, classsic chicken combo and 2 biggie bags and 2 individual items. We were missing the fries of the combos and the 4 chicken nuggets for both orders and the 2 orders of chicken nuggets. Wendy’s have charge me 51$ dollars. Employee charge me 51$ and didn’t give me a receipt. My friends and I were trying to get the food as quick because there was people waiting .
This is rob to the customer, this happens in the night shift.
EV
Eduardo Villalpando
Oct 2, 2025
5.0
Jeremy is the definition of great guest service. It's rare to see this kind of talent, and he truly stood out. He was incredibly attentive, handled everything with urgency, and kept a positive attitude even when busy. This guy absolutely deserves a raise. Great job, Jeremy! (And seriously, those spicy chicken nuggets were delicious.)
RA
Regina Alvarez
Sep 22, 2025
3.0
I used the drive thru for breakfast. I ordered 2 combo meals. The French toast sticks & the bacon & egg croissant sandwich. They forgot the croissant sandwich and the toast sticks were cold.
I was disappointed.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chicago, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chicago, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (773) 342-9339.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2215 N. Washtenaw Wendy’s serve breakfast?
Yes, this Wendy’s location in Chicago, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 2215 N Washtenaw Ave still open?
Yes! This Wendy's location is open and committed to serving quality food every day.
What are the Wendy's drive-through hours at 2215 N Washtenaw Ave?
The drive-through is open 24 hours a day, seven days a week.
Does this Wendy's location offer delivery and mobile ordering?
Yes, delivery is available where offered, and you can order via the Wendy's app or order.wendys.com.
Can I dine in or use the drive-thru at this Wendy's location?
Yes, this location serves dine-in customers, offers a drive-thru, takeout, and delivery services.
How can I contact the Wendy's at 2215 N Washtenaw Ave for questions or feedback?
You can call (773) 342-9339 or reach customer care at 888-624-8140, or visit the Wendy's contact page online.
What payment methods does Wendy's accept at this location?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's serve breakfast at this Chicago location?
Yes, breakfast is served with combos, sandwiches, coffee, and sides available.
Are there other fast food restaurants near Wendy's at 2215 N Washtenaw Ave?
Yes, nearby fast food options include KFC, Dunkin', Baskin-Robbins, Victory Grill, and Sushi Taku.
What nearby transit options can help me get to this Wendy's location?
California station, a train and bus station, is nearby and can assist with public transit access to Wendy's.
Are there convenient nearby places to visit before or after dining at Wendy's?
Nearby attractions include the Greetings From Chicago Mural and the MiCA Apartments complex, great places to visit in the area.