Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff and long wait times.
Food Quality
Many reviews mentioned cold, old, or incorrect food orders, with some praising the freshness of certain items.
AI Ordering
The introduction of AI kiosks for ordering received mixed feedback, with some customers expressing frustration over the lack of human interaction.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and soda machines.
Positive Staff Interactions
Despite negative experiences, some customers highlighted friendly and helpful staff members.
TT
Tasha
Nov 6, 2025
1.0
They are open but some do with glasses they won't take my order
SS
Samuel Schultz
Nov 1, 2025
1.0
the AI drive through ordering system is horrendous and dystopian. will never be back.
MJ
Mister J
Oct 23, 2025
5.0
Great prices! Biggie bags baby!
AG
Alex Garcia
Oct 16, 2025
1.0
They all ran away when i pulled up n refuses service ? All i said was hi and wanted to order food? Are you guys okay??
BD
B D
Oct 12, 2025
1.0
Staff friendly. Food horrible. Cold, old. Stale. Foul. And not the first time. Thought I'd give it another chance due to location and work. That's a no go.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chicago, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chicago, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (773) 327-7398.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Ashland And Medill Wendy’s serve breakfast?
Yes, this Wendy’s location in Chicago, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 2312 North Ashland open?
Yes, Wendy's at 2312 North Ashland, Chicago, IL, is currently open and serves customers daily.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru at Wendy's on North Ashland is open 24 hours, seven days a week.
Does this Wendy's location offer breakfast options?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's 2312 North Ashland?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
Can I order food from Wendy's online or via an app?
Yes, you can place orders through the Wendy's mobile app or at order.wendys.com for delivery or pickup.
How can I contact Wendy's at this location for questions or feedback?
You can call (773) 327-7398 or reach out through Wendy's customer care via phone at 888-624-8140 or their contact webpage.
Is delivery available for this Wendy's location?
To check delivery availability near you, use the Wendy's app or visit order.wendys.com and enter your address.
What nearby places can I visit before or after dining at Wendy's on North Ashland?
Nearby places include The Breakfast Lounge for brunch, Sew Crafty Studio for arts and crafts, and Fitness Experts gym for workouts, making it convenient to plan your visit around your interests.
Are there any nearby facilities that could help with errands around Wendy's location?
Yes, nearby facilities include FedEx Office Print & Ship Center for shipping needs and EMS Moving for moving services.
What options are there for family activities near this Wendy's?
Nearby family-friendly options include Goldfish Swim School for swimming lessons and Kiddie Academy for daycare and preschool services.