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Wendy's

3.9
(1908 reviews)

Business Details

2312 North Ashland, Chicago, IL
60614, United States
(773) 327-7398

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2312 North Ashland, Chicago, IL
60614, United States

Hours

Reviews

3.9
1,908 reviews
5 stars
883
4 stars
441
3 stars
249
2 stars
115
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful during interactions.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.

Speed of Service

Several reviews mentioned slow service times, particularly in the drive-thru, with long waits reported even when few customers were present.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others received cold or poorly prepared food.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty tables, floors, and soda machines.
  • LR
    Lennys Rojas
    Feb 7, 2026
    1.0
    I work with applications such as Uber and Doordash and almost always they assign me an order in this restaurant at 4:30am, 5 and 6am. The problem is that their employees at that time they don't like to work they hide so as not to attend to the car service area, I call the microphone many times and they don't answer and when I look out the window looking for help they barely saw me they hid.
  • SR
    Scott Rowland
    Feb 7, 2026
    1.0
    Humans will land on Mars before you receive your food at this Wendy’s. This location is the slowest fast food service in the USA. I’ve been 4-5 times at all times of days (5:30am, 11am, 2pm, etc…) - I have experienced 12-15 minute delays every time (20min on one occasion. The staff, visibly, appears slow. Thank God they don’t work in the ER, because we’d all be dead. There is no urgency. No apparent leadership. No standards. In contrast to its peers, this Wendy’s is comatose.
  • MI
    Mystique Ivory
    Feb 1, 2026
    1.0
    To pay as much as I did for food, then to get home and see part of my order missing really pissed me off. It's too cold for me to have to go all the way back when employees should check and make sure the whole order is in the bag. This is total b.s.! I'm out of some money over something that should've been checked before giving me my food.
  • PW
    Przemyslaw Wisniewski
    Jan 27, 2026
    4.0
    Food was ok, but the staff was fantastic. I hate the AI in the drive thru, it should be a live person
  • JH
    Juniper H
    Dec 30, 2025
    1.0
    Yikes. Do not recommend coming here unless you enjoy poor service and dismissive staff. I made the mistake of ordering to the wrong location on the app. It's heavily snowing out and I take public transit. When I got here, I realized my mistake. I was very rudely scolded by the staff member and told "that's CLEARLY the wrong location". When I asked if it could be made at this location,.explaining it's a while from me, I was greeted by an eye roll. Then the guy who was helping me came over to his coworkers in the kitchen and openly mocked me because "we're not going to fix an issue that's user error." Not sure why we needed to do all that but that is absolutely not okay. If you hate your job so much maybe go find another one. I will not be returning to this location. And I encourage anybody else to find a different location.

Frequently Asked Questions About Wendy's

Is Ashland And Medill Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 2312 North Ashland open?

Yes, Wendy's at 2312 North Ashland, Chicago, IL, is currently open and serves customers daily.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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