Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,900 reviews
5 stars
881
4 stars
439
3 stars
249
2 stars
115
1 star
216
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful management.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor communication regarding their requests.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables, soda machines, and overall unkempt conditions.
Food Quality
While some customers enjoyed the food, many reported receiving cold, old, or poorly prepared items.
AI Ordering System
The new AI drive-thru ordering system received mixed reviews, with some customers expressing frustration over its implementation and effectiveness.
- VKViktor KoshevaliskiDec 31, 20255.0I guess during the day nobody is dinning in coz is always empty...drive trough is always light and the is are robot speaking over the speaker so it's easy to understand.
- JHJuniper HDec 30, 20251.0Yikes. Do not recommend coming here unless you enjoy poor service and dismissive staff. I made the mistake of ordering to the wrong location on the app. It's heavily snowing out and I take public transit. When I got here, I realized my mistake. I was very rudely scolded by the staff member and told "that's CLEARLY the wrong location". When I asked if it could be made at this location,.explaining it's a while from me, I was greeted by an eye roll. Then the guy who was helping me came over to his coworkers in the kitchen and openly mocked me because "we're not going to fix an issue that's user error." Not sure why we needed to do all that but that is absolutely not okay. If you hate your job so much maybe go find another one. I will not be returning to this location. And I encourage anybody else to find a different location.
- EVErika VillamizarNov 26, 20251.0I've never had so much trouble over a hamburger! The woman who served me had a horrible, hateful attitude towards other women. I paid double for my food even after showing her proof, and she treated me badly. The person at the register (Alexandra) had a terrible attitude! She made me pay for my meal twice even though I showed her the payment on my card. She didn't care; she treated me like a thief. She needs to learn to be nice to other women. You don't bring your traumas to work! I regret not going to McDonald's; at least you know that if you go, they always treat you well.
- RHRobby HNov 23, 20255.0Overall, a great location. The food was well-prepared, tasted great, and was served promptly. I paid with cash, so I had to order at the kiosk first and then wait for a cashier to tender the order. That part was a wait, but not terrible.
- TTTashaNov 6, 20251.0They are open but some do with glasses they won't take my order
Frequently Asked Questions About Wendy's
Is Ashland And Medill Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 2312 North Ashland open?
Yes, Wendy's at 2312 North Ashland, Chicago, IL, is currently open and serves customers daily.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru at Wendy's on North Ashland is open 24 hours, seven days a week.
Does this Wendy's location offer breakfast options?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's 2312 North Ashland?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
Can I order food from Wendy's online or via an app?
Yes, you can place orders through the Wendy's mobile app or at order.wendys.com for delivery or pickup.
How can I contact Wendy's at this location for questions or feedback?
You can call (773) 327-7398 or reach out through Wendy's customer care via phone at 888-624-8140 or their contact webpage.
Is delivery available for this Wendy's location?
To check delivery availability near you, use the Wendy's app or visit order.wendys.com and enter your address.
What nearby places can I visit before or after dining at Wendy's on North Ashland?
Nearby places include The Breakfast Lounge for brunch, Sew Crafty Studio for arts and crafts, and Fitness Experts gym for workouts, making it convenient to plan your visit around your interests.
Are there any nearby facilities that could help with errands around Wendy's location?
Yes, nearby facilities include FedEx Office Print & Ship Center for shipping needs and EMS Moving for moving services.
What options are there for family activities near this Wendy's?
Nearby family-friendly options include Goldfish Swim School for swimming lessons and Kiddie Academy for daycare and preschool services.