Wendy's

3.6
3441 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
242 West Garfield Blvd, Chicago, IL
60609, United States

Hours

Reviews

3.6
3,441 reviews
5 stars
1,318
4 stars
783
3 stars
605
2 stars
234
1 star
501

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not matching what was ordered.

Customer Service

Service quality varied significantly, with numerous complaints about rude staff, long wait times, and unprofessional behavior.

Food Quality

Customers frequently mentioned cold, overcooked, or poorly prepared food, leading to dissatisfaction.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and unpleasant odors.

Operational Issues

Customers experienced problems with the restaurant's hours, including being closed early and unresponsive staff.
  • DC
    Deshonda Carter
    Dec 23, 2025
    1.0
    Every time I order online with them there’s a freaking problem I’m done ordering with them
  • RL
    Robbie Lewis
    Dec 14, 2025
    1.0
    Ordered a 6 piece nugget and got 3😒 On top of that the cashiers nails was dirty.
  • SO
    Sir olskool
    Dec 3, 2025
    2.0
    Over cooked dry and rubbery WASTE OF MONEY
  • JW
    Jordan Woods
    Nov 30, 2025
    3.0
    I always come to this wendy normally though drive thur but today walk in. When i walk in it smell like old water in molding food or just poop in the dude was nice but it was a lady in the back keep saying im ready to go home but the real reason for this message was i got a 2 4-4 in one of the 4-4 had only one nugget wasn’t no holes in the bag
  • NI
    N a N i
    Oct 27, 2025
    5.0
    They got me together correct sauces portions accurate and the drive through young lady was respectful. This is late at night too

Frequently Asked Questions About Wendy's

Is West Garfield Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-thru at 242 West Garfield Blvd, Chicago?

The drive-thru is open daily from 5:30 AM to 3:00 AM.