Wendy's

3.6
3434 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
242 West Garfield Blvd, Chicago, IL
60609, United States

Hours

Reviews

3.6
3,434 reviews
5 stars
1,316
4 stars
783
3 stars
603
2 stars
233
1 star
499

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold or poorly prepared, while others praised the freshness and taste.

Customer Service

Customer service experiences varied widely; some praised friendly staff, while others reported rude behavior and unprofessionalism.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or food not being prepared as requested.

Speed of Service

Service speed was frequently criticized, with long wait times reported in both drive-thru and in-store orders.

Cleanliness

The cleanliness of the restaurant was a concern, with reports of dirty dining areas and unsanitary conditions.
  • NI
    N a N i
    Oct 27, 2025
    5.0
    They got me together correct sauces portions accurate and the drive through young lady was respectful. This is late at night too
  • JG
    Jamela Golphin
    Oct 25, 2025
    1.0
    This is what was on my burger when I opened it after receiving it from store. This is sad and unacceptable
  • WK
    Wakita King
    Oct 11, 2025
    5.0
    Fast n fresh just need my stock to do better
  • LF
    Luis Fernando
    Oct 1, 2025
    5.0
    El lugar está a unos 4 minutos caminando desde la estación del metro Garfield, el personal que atiende es muy amable y hablan español, la comida es deliciosa y de excelente calidad
  • JE
    Jowuana Edmond
    Oct 1, 2025
    1.0
    This. My neighbor Wendy’s I Came at 11pm on 9/30. The manager in the red shirt gave me the wrong order and when Informed her I got the wrong order she snatched the bag of food out of my hand and threw it on the counter behind her. Once I seen such behavior displayed I told her(the manager) I do not want the food anymore. She closed the window and had one of her employees give me my money back. I asked for the story manager name and number she told the employees to tell me to google it. I asked them again and they told me “we told you what to do “ . I was in disbelief. I would be calling corporate to report such behavior but I will never shop at this location again.

Frequently Asked Questions About Wendy's

Is West Garfield Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.