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Wendy's

3.6
(3449 reviews)

Business Details

(773) 285-6300

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
242 West Garfield Blvd, Chicago, IL
60609, United States

Hours

Reviews

3.6
3,449 reviews
5 stars
1,323
4 stars
782
3 stars
605
2 stars
236
1 star
503

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving stale, cold, or improperly prepared food, leading to dissatisfaction.

Customer Service

Service quality varied significantly, with numerous complaints about rude staff, long wait times, and incorrect orders.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Order Accuracy

Frequent issues with incorrect orders and missing items were noted, particularly with online and drive-thru orders.
  • DW
    Dominique Washington
    Jan 28, 2026
    5.0
    My spot
  • VT
    Venus Toles-Bey
    Jan 28, 2026
    1.0
    One thing that Wendy’s will do is have you wait a long for overcooked/stale food, and they are definitely going to have you to back up and wait behind the yellow pillar, until they put their hand out to motion you to pull up, so that the sensor it’s not able to clock their wait time Service. Yet, still manage to give you stale food after the additional wait. Every single time I go to this Wendy’s, their meat is always stale. This time I’m over it and will never go to this one again. I’m definitely not picking through this salad. I’m going to absolutely throw it away which was a complete waste of money and my time. As you can see below, damn that entire piece of meat is hard and crusty. But this is all the time with this Wendy’s.
  • ZW
    Zach West
    Jan 20, 2026
    1.0
    There's a reason that they have a portable security cameras in the parking lot. Bathrooms were disgusting.
  • DC
    Deshonda Carter
    Dec 23, 2025
    1.0
    Every time I order online with them there’s a freaking problem I’m done ordering with them
  • RL
    Robbie Lewis
    Dec 14, 2025
    1.0
    Ordered a 6 piece nugget and got 3😒 On top of that the cashiers nails was dirty.

Frequently Asked Questions About Wendy's

Is West Garfield Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-thru at 242 West Garfield Blvd, Chicago?

The drive-thru is open daily from 5:30 AM to 3:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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