Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
2,273 reviews
5 stars
769
4 stars
438
3 stars
370
2 stars
187
1 star
509
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and unprofessional behavior.
Food Quality
Many customers complained about cold, stale, or incorrectly prepared food items, including missing ingredients and poorly made sandwiches.
Cleanliness
The restaurant was frequently described as dirty, with reports of filthy bathrooms and unkempt dining areas.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and wrong food being served.
Wait Times
Customers reported excessively long wait times both in the drive-thru and inside the restaurant, often exceeding reasonable expectations.
- FVFTLTGA THEMOVEMENT VevoNov 3, 20251.0I ordered today the Wedges were half way full , the manger did me a favor with fixing the order . As I was eating my food I felt a piece string in my food I look at it to find out I’m eating hair ! I’m SICK !!! That’s nasty wasted my money
- CSChas StNov 2, 20251.0Order was missing half my food. I actually left still missing fries because it was taking forever and although nice people they can't handle any rush
- RNRon NordgenNov 1, 20251.0Terrible service unprofessional employees
- GGGinnaNov 1, 20254.0Pretty good
- BCBlanco ChillzOct 24, 20251.0I ordered in druvw thru and forgot to add a chilli when I got to the windows to pay the kid didn't have order right and asked to add chilling he told me he couldn't but said I would if I could and then has nerve to ask me if there was anything else after I said ok . Poor customer service
Frequently Asked Questions About Wendy's
Is Western Ave & Adams St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chicago, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chicago, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (312) 226-4802.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Western Ave & Adams St Wendy’s serve breakfast?
Yes, this Wendy’s location in Chicago, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 145 S. Western Ave in Chicago currently open?
Yes, this Wendy's location is open 24 hours every day of the week.
What are the drive-through hours at this Wendy's?
The drive-through is open 24/7, every day of the week.
Does this Wendy's offer breakfast?
Yes, breakfast is served at this location and includes combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Western Ave?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I order food from this Wendy's?
You can order online or via the Wendy's mobile app at order.wendys.com, or through the Wendy's app available in the Apple App Store.
Is there delivery available at this Wendy's?
Yes, delivery is available. Check availability by entering your address on the Wendy's app or order.wendys.com.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in the restaurant; a nutrition poster is also displayed in-store.
What nearby restaurants can I visit before or after Wendy's?
Nearby restaurants include Vince's Pizzeria & Taqueria Catering, Raymond's Tacos, Domino's Pizza, Moon's Sandwich Shop, and Felony Franks for varied dining options.
Are there any nearby places of interest where I can shop or get services near Wendy's?
Yes, nearby places include Flee Club (clothing and fashion store), Mari Mimi African Hair Braiding (beauty salon), Zodiac Nails (nail salon), and Boost Mobile for telecommunications needs.
How can the nearby United States Postal Service and post offices assist me during my visit to Wendy's?
You can conveniently visit the nearby United States Postal Service or Nancy B Jefferson United States Post Office for mailing or package services before or after dining at Wendy's.