Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude and unprofessional staff, long wait times, and incorrect orders.
Food Quality
Customers frequently complained about cold, stale, or incorrect food items, including missing ingredients and poorly prepared meals.
Cleanliness
The restaurant was often described as dirty, with reports of unclean dining areas and restrooms.
Order Accuracy
Many customers experienced issues with order accuracy, receiving incorrect items or incomplete orders.
RJ
Rena Jones
Jan 3, 2026
1.0
They need to close thus place. Staff is rude,preparing people food without gloves and it dirty
YZ
Yesid Zea
Dec 27, 2025
1.0
La señorita que atiende se molestó porque yo hablo español. Una falta de respeto es un país libre
SS
Sophia
Dec 23, 2025
1.0
Poor customer service skills (2 Black girls...drive thru) If you're going to display attitude when a customer ask a question, you shouldn't work with the public. This is my 2nd time getting such an unprofessional disposition.
SN
Sasikumaran Nandakumar
Dec 18, 2025
3.0
I didn't like that they're using AI to take my orders. Felt very disorienting. But food came in quick and was decent.
JJ
joselyn
Dec 11, 2025
1.0
Place is horrible first time only gave us the burger and fries. Tried again today and only gave us 2 fries, these people don’t do what they get payed for.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 145 S. Western Ave in Chicago currently open?
Yes, this Wendy's location is open 24 hours every day of the week.
What are the drive-through hours at this Wendy's?
The drive-through is open 24/7, every day of the week.
Does this Wendy's offer breakfast?
Yes, breakfast is served at this location and includes combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Western Ave?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I order food from this Wendy's?
You can order online or via the Wendy's mobile app at order.wendys.com, or through the Wendy's app available in the Apple App Store.
Is there delivery available at this Wendy's?
Yes, delivery is available. Check availability by entering your address on the Wendy's app or order.wendys.com.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in the restaurant; a nutrition poster is also displayed in-store.
What nearby restaurants can I visit before or after Wendy's?
Nearby restaurants include Vince's Pizzeria & Taqueria Catering, Raymond's Tacos, Domino's Pizza, Moon's Sandwich Shop, and Felony Franks for varied dining options.
Are there any nearby places of interest where I can shop or get services near Wendy's?
Yes, nearby places include Flee Club (clothing and fashion store), Mari Mimi African Hair Braiding (beauty salon), Zodiac Nails (nail salon), and Boost Mobile for telecommunications needs.
How can the nearby United States Postal Service and post offices assist me during my visit to Wendy's?
You can conveniently visit the nearby United States Postal Service or Nancy B Jefferson United States Post Office for mailing or package services before or after dining at Wendy's.