Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple reviews highlighted unsanitary conditions, including dirty floors and tables, and a generally unclean environment.
Customer Service
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, such as cold or improperly prepared items, and missing ingredients.
Order Accuracy
Many customers experienced problems with their orders being incorrect or incomplete, leading to dissatisfaction.
RZ
R Z
Feb 15, 2026
1.0
Eat at your own risk!DISGUSTING HEALTH HAZARD. PREMIUM PRICES AND POOR FOOD QUALITY. The restaurant appears to have never been cleaned since opening, filthy vents, sticky floors, black floors under all of the equipment , employees not wearing hats or hair nets, smells and looks like a hepitis outbreak waiting to happen.
SS
Sardor
Feb 1, 2026
1.0
Slow work
KM
Kevin moe
Jan 28, 2026
1.0
will mess up your mobile order and not give you your actual order. of course what they give you is less than what you will actually order
SS
Serena
Jan 22, 2026
1.0
Came to eat my food here one day and as I entered the store 1. It smelled bad 2. They were using obnoxious language and 3. Almost every table was filthy. When I got my food the entire order was wrong and the fries were cold and hard. As I gave them the fries back they were fussing at one another very loudly along with complaints using vulgar language. Overall this location is just ugh.
VP
Vee Pantoja
Jan 20, 2026
1.0
This location continues to fail, you've got managers just leaning on the counters talking and ignoring customers while their staff struggles to keep up with the line outside and inside. I waited over an hour for my food and drinks which was ordered ahead of time on the app. To still recieve the wrong order because of a rush and short staffing with managers again just standing around.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 145 S. Western Ave in Chicago currently open?
Yes, this Wendy's location is open 24 hours every day of the week.
What are the drive-through hours at this Wendy's?
The drive-through is open 24/7, every day of the week.
Does this Wendy's offer breakfast?
Yes, breakfast is served at this location and includes combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Western Ave?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I order food from this Wendy's?
You can order online or via the Wendy's mobile app at order.wendys.com, or through the Wendy's app available in the Apple App Store.
Is there delivery available at this Wendy's?
Yes, delivery is available. Check availability by entering your address on the Wendy's app or order.wendys.com.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in the restaurant; a nutrition poster is also displayed in-store.
What nearby restaurants can I visit before or after Wendy's?
Nearby restaurants include Vince's Pizzeria & Taqueria Catering, Raymond's Tacos, Domino's Pizza, Moon's Sandwich Shop, and Felony Franks for varied dining options.
Are there any nearby places of interest where I can shop or get services near Wendy's?
Yes, nearby places include Flee Club (clothing and fashion store), Mari Mimi African Hair Braiding (beauty salon), Zodiac Nails (nail salon), and Boost Mobile for telecommunications needs.
How can the nearby United States Postal Service and post offices assist me during my visit to Wendy's?
You can conveniently visit the nearby United States Postal Service or Nancy B Jefferson United States Post Office for mailing or package services before or after dining at Wendy's.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: