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Wendy's

3.3
(2287 reviews)

Business Details

145 S. Western Ave, Chicago, IL
60612, United States
(312) 226-4802

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
145 S. Western Ave, Chicago, IL
60612, United States

Hours

Reviews

3.3
2,287 reviews
5 stars
772
4 stars
438
3 stars
372
2 stars
187
1 star
518

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty floors and tables, and a generally unclean environment.

Customer Service

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, such as cold or improperly prepared items, and missing ingredients.

Order Accuracy

Many customers experienced problems with their orders being incorrect or incomplete, leading to dissatisfaction.
  • RZ
    R Z
    Feb 15, 2026
    1.0
    Eat at your own risk!DISGUSTING HEALTH HAZARD. PREMIUM PRICES AND POOR FOOD QUALITY. The restaurant appears to have never been cleaned since opening, filthy vents, sticky floors, black floors under all of the equipment , employees not wearing hats or hair nets, smells and looks like a hepitis outbreak waiting to happen.
  • SS
    Sardor
    Feb 1, 2026
    1.0
    Slow work
  • KM
    Kevin moe
    Jan 28, 2026
    1.0
    will mess up your mobile order and not give you your actual order. of course what they give you is less than what you will actually order
  • SS
    Serena
    Jan 22, 2026
    1.0
    Came to eat my food here one day and as I entered the store 1. It smelled bad 2. They were using obnoxious language and 3. Almost every table was filthy. When I got my food the entire order was wrong and the fries were cold and hard. As I gave them the fries back they were fussing at one another very loudly along with complaints using vulgar language. Overall this location is just ugh.
  • VP
    Vee Pantoja
    Jan 20, 2026
    1.0
    This location continues to fail, you've got managers just leaning on the counters talking and ignoring customers while their staff struggles to keep up with the line outside and inside. I waited over an hour for my food and drinks which was ordered ahead of time on the app. To still recieve the wrong order because of a rush and short staffing with managers again just standing around.

Frequently Asked Questions About Wendy's

Is Western Ave & Adams St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 145 S. Western Ave in Chicago currently open?

Yes, this Wendy's location is open 24 hours every day of the week.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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