Wendy's

3.8
1752 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2610 W Pershing, Chicago, IL
60632, United States

Hours

Reviews

3.8
1,752 reviews
5 stars
807
4 stars
387
3 stars
232
2 stars
103
1 star
223

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude and dismissive behavior.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and tasty meals, while others received cold or poorly prepared food.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly in drive-thru and delivery.

Cleanliness

Concerns about cleanliness in the restaurant, including dirty tables and unsanitary conditions.

Speed of Service

Service speed varies; some customers experienced long wait times, especially during peak hours.
  • JG
    Jhony Godinez
    Nov 15, 2025
    1.0
    I've never seen a Wendy's this slow to order through the drive through.
  • GC
    Gretta Coleman
    Nov 8, 2025
    1.0
    The service was terrible.I waited awhile in drive dru no one took my order, so I pulled to the window and was not even acknowledged. There were two women standing at the window talking and rolling eyes. Finally I was approached by the woman and she gave me a mean stare and stated that I would need to place my order with AI. I then responded and told her that I was actually picking up an order. I was then told to pull up , and that someone will bring my order out. I waited another 10 minutes for my order. When I finally received my order I noticed hair was in my food and my coffee looks if though someone has spit in it. Never again!!! Hire people with some decency!!
  • MC
    Mireya Coriano
    Nov 7, 2025
    5.0
    I've been coming to this location since the first day it opened. The manager I've met today was not only brought a refreshing atmosphere but they brought a sense of integrity. 100% love when managers show their staff how its done by example and lead with respect! Love that for your staff, a great manager creates great staff memebers and creates great dining experience!
  • DP
    Dominique Patterson
    Oct 31, 2025
    5.0
    My food was hot and fresh. It was so fresh that the pickle and onions were still cold on my burger.
  • GG
    Ginna
    Oct 26, 2025
    1.0
    The beverage machine serves very watered-down drinks, and the burgers aren’t that good. I wouldn’t recommend it.

Frequently Asked Questions About Wendy's

Is 2610 W Pershing Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.