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Wendy's

3.8
(1763 reviews)

Business Details

2610 W Pershing, Chicago, IL
60632, United States
(773) 650-5819

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2610 W Pershing, Chicago, IL
60632, United States

Hours

Reviews

3.8
1,763 reviews
5 stars
810
4 stars
390
3 stars
233
2 stars
102
1 star
228

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor attention to detail.

Customer Service

Feedback highlighted a mix of pleasant and rude interactions, with many customers expressing dissatisfaction with staff behavior and service quality.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers noting that the freshness and taste of the food varied significantly.

Cleanliness

While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and poorly maintained facilities.

Technology Issues

Customers expressed frustration with the AI ordering system and kiosk, citing difficulties in placing orders and receiving assistance from staff.
  • SS
    Sergio Sotelo
    Feb 22, 2026
    1.0
    You come to this place: they ask cash only. You pay cash and get a cold sandwich with cold buns and a warm patty, may I a say more? FYI SHE ASKED IF I ONLY WANTED ONE BURGER REDONE OR BOTH ???
  • DW
    Dion West
    Feb 1, 2026
    1.0
    I ordered a baconator combo through uber eats, what I received was a chicken sandwich with tomatoe on it......Im allergic to tomatoes, This could have put me in a very serious and life threatening position. Incompetent workers in food service are dangerous. I hope whoever made my order gets fired before they kill someone.
  • NH
    Nick Hoskin
    Jan 21, 2026
    1.0
    The staff was pleasant but, my fries were hot but over cooked. My #1 issue is restaurants that do not smell like food! A crowded restaurant... So they are cooking lots of food but, it doesn't smell like food in the place. What are they cooking?! Or are they just reheating food? Idk but it's weird. Protect your stomachs people. I took a couple of bites had this thought and threw that fake food in the trash!
  • OO
    Official Official
    Jan 9, 2026
    3.0
    Fast Food service
  • PE
    Perla Estrada
    Dec 28, 2025
    1.0
    Dont like that they implemented AI at the thrive thru. I had to repeat my order over and over again to it to get it right. I want to talk to real person.

Frequently Asked Questions About Wendy's

Is 2610 W Pershing Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 2610 W Pershing, Chicago?

The drive-through at Wendy's 2610 W Pershing is open daily from 6:00 AM to 3:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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