Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on staff attitude; some praised friendly service while others reported rudeness and lack of helpfulness.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly during late-night shifts.
Food Quality
Inconsistent food quality; some customers received cold or poorly prepared food, while others enjoyed fresh meals.
Speed of Service
Service speed varies; some customers experienced fast service, while others noted slow drive-thru times.
PP
phil perez
Oct 2, 2025
5.0
Customer service great
GS
Gen S
Oct 1, 2025
1.0
The blonde girl at the drive through has a serious attitude problem.
RZ
Ruth Zamora
Aug 7, 2025
5.0
Great service and food was hot
EL
Estelvina Lopez
Jul 31, 2025
1.0
This is the second time I’ve ordered from this location on DoorDash and both times they forgot my frosty workers probably too lazy to clean the machine or acting as if it doesn’t work. What’s the whole point of the frosty promotion of new flavors if the machine is never gonna be any use
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 3516 E 118th Street in Chicago currently open?
Yes! This Wendy's location is open and committed to serving quality food every day, including during the current time.
What are the drive-through hours for this Wendy's location?
Drive-through hours are Monday to Thursday 6:00 AM to 2:00 AM, Friday 6:00 AM to 3:00 AM, Saturday 6:30 AM to 3:00 AM, and Sunday 6:30 AM to 2:00 AM.
Does this Wendy's serve breakfast and what meals are offered?
Yes, this location serves breakfast along with lunch and dinner.
Can I order Wendy's for delivery or takeout at this location?
Yes, delivery and takeout are available. You can order via the Wendy's app or at order.wendys.com by selecting this location.
What payment methods does this Wendy's accept?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition details are available on the Wendy's menu website and mobile app, including allergen information.
How can I contact Wendy's at 3516 E 118th St for questions or feedback?
Contact their Customer Care team through live chat or phone at 888-624-8140, or call the location directly at (773) 646-4420. You can also submit feedback via their online survey.
Are there any fitness centers near this Wendy's?
Yes, both Planet Fitness and YMCA are nearby, which you might visit before or after enjoying a meal at Wendy's.
What other fast food options are near the Wendy's at 3516 E 118th Street?
Nearby fast food choices include another Wendy's, Subway sandwich shop, and Dunkin' for coffee and donuts.
Are there convenient retail and pharmacy options near this Wendy's location?
Yes, Family Dollar discount store and Walgreens pharmacy are close by, making it easy to combine errands with your visit.