Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
891 reviews
5 stars
412
4 stars
216
3 stars
126
2 stars
33
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff attitude; some customers praised friendly service while others reported rudeness and lack of helpfulness.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly during busy hours.
Food Quality
Inconsistent food quality; some customers received cold or poorly prepared food, while others enjoyed fresh and hot meals.
Speed of Service
Service speed varies; some customers experienced fast service, while others reported long waits and slow drive-thru.
Cleanliness
Generally positive remarks about cleanliness, though some customers noted issues with food presentation and missing napkins.
- PPphil perezOct 2, 20255.0Customer service great
- GSGen SOct 1, 20251.0The blonde girl at the drive through has a serious attitude problem.
- RZRuth ZamoraAug 7, 20255.0Great service and food was hot
- ELEstelvina LopezJul 31, 20251.0This is the second time I’ve ordered from this location on DoorDash and both times they forgot my frosty workers probably too lazy to clean the machine or acting as if it doesn’t work. What’s the whole point of the frosty promotion of new flavors if the machine is never gonna be any use
- RRRuben RamosJul 5, 20251.0Okay, I HATE the wendy’s ai, it removes the charm of a face to face experience of ordering the food I love and she could not process the idea of me, YES ME, wanting sweet and sour sauce, as a result, I DID NOT GET MY SWEET AND SOUR SAUCE, this is in no way a dig at the Wendy’s workers that night, this is a dig at the corporation of Wendy’s robbing me of my sweet and sour experience. 1 star
Frequently Asked Questions About Wendy's
Is 3516 E 118th St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chicago, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chicago, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (773) 646-4420.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3516 E 118th St Wendy’s serve breakfast?
Yes, this Wendy’s location in Chicago, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 3516 E 118th Street in Chicago currently open?
Yes! This Wendy's location is open and committed to serving quality food every day, including during the current time.
What are the drive-through hours for this Wendy's location?
Drive-through hours are Monday to Thursday 6:00 AM to 2:00 AM, Friday 6:00 AM to 3:00 AM, Saturday 6:30 AM to 3:00 AM, and Sunday 6:30 AM to 2:00 AM.
Does this Wendy's serve breakfast and what meals are offered?
Yes, this location serves breakfast along with lunch and dinner.
Can I order Wendy's for delivery or takeout at this location?
Yes, delivery and takeout are available. You can order via the Wendy's app or at order.wendys.com by selecting this location.
What payment methods does this Wendy's accept?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition details are available on the Wendy's menu website and mobile app, including allergen information.
How can I contact Wendy's at 3516 E 118th St for questions or feedback?
Contact their Customer Care team through live chat or phone at 888-624-8140, or call the location directly at (773) 646-4420. You can also submit feedback via their online survey.
Are there any fitness centers near this Wendy's?
Yes, both Planet Fitness and YMCA are nearby, which you might visit before or after enjoying a meal at Wendy's.
What other fast food options are near the Wendy's at 3516 E 118th Street?
Nearby fast food choices include another Wendy's, Subway sandwich shop, and Dunkin' for coffee and donuts.
Are there convenient retail and pharmacy options near this Wendy's location?
Yes, Family Dollar discount store and Walgreens pharmacy are close by, making it easy to combine errands with your visit.