Wendy's

3.8
1230 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5679 S. Archer, Chicago, IL
60638, United States

Hours

Reviews

3.8
1,230 reviews
5 stars
583
4 stars
273
3 stars
137
2 stars
56
1 star
181

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold food, incorrect orders, and unsatisfactory portion sizes.

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude and unhelpful employees.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poor attention to detail when fulfilling requests.

Cleanliness

Concerns raised about cleanliness in both dining and food preparation areas, including unsanitary practices by staff.

Speed of Service

Generally positive feedback on the speed of service, particularly in the drive-thru, although some noted long waits during busy times.
  • RA
    Rocky A.
    Nov 14, 2025
    1.0
    A few days ago they didnt give me my drink. Okay, I guess it happens. I went today and they didnt give me fries with my meal.
  • MJ
    Mike Judd
    Nov 13, 2025
    3.0
    The AI at the drive through is difficult.
  • MV
    Maria V
    Nov 5, 2025
    5.0
    Fast service, friendly staff
  • WS
    Wesam Salama
    Oct 16, 2025
    1.0
    Shady On The Sauce over
  • KV
    KC Valencia
    Sep 26, 2025
    1.0
    terrible place never go here, almost got jumped, they didn’t wanna give me order, terrible terrible place. Don’t recommend

Frequently Asked Questions About Wendy's

Is South Archer Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.