Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold or poorly prepared.
Service Issues
Many reviews highlighted problems with order accuracy and slow service, with several customers experiencing wrong orders or missing items.
Cleanliness
Concerns were raised about the cleanliness of the restaurant, including dirty bathrooms and the presence of fruit flies.
Customer Service
While some employees received praise for their friendliness, many reviews noted rude or unhelpful staff, particularly during busy times.
Atmosphere
The presence of homeless individuals near the location deterred some customers, impacting their overall experience.
MC
Michael Cover
Nov 14, 2025
3.0
If I can get a refund on this soup. That would’ve great.
Update:
Don’t order the chilli at night.
HN
Hang Nguyen
Nov 1, 2025
2.0
I was craving fast food and decided to get Wendy's since it's close by. I got 10 nuggets and a sandwich. I went through drive through but had to wait for the food. I had already left but when I checked the bag, they didn't even give me my sauces.
SR
Sergio Rojas
Oct 19, 2025
3.0
Basic common fast food place. Just get the salad when no other options are in the town I'm in. I disapprove of fast food chains and would rather support local/family based when possible.
WJ
William Jones
Oct 5, 2025
5.0
And I Did Have A Junior 🥓 🍔 🐔 Nuggets 🍟 And A DR 🌶️
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chicago, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chicago, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (773) 763-6754.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5472 N Harlem Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Chicago, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's located at 5472 N Harlem Ave, Chicago?
The drive-thru at this Wendy's location is open from 6:30 AM to 2:00 AM Monday through Wednesday and Sunday, and until 3:00 AM Thursday through Saturday.
Does this Wendy's location offer breakfast options?
Yes, the Wendy's at 5472 N Harlem Ave serves breakfast items including combos, sandwiches, coffee, and sides.
How can I order food from Wendy's online or via app?
You can order online at order.wendys.com or download the Wendy's app from the Apple App Store to place your order conveniently.
What payment methods are accepted at this Wendy's location?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Is delivery available from this Wendy's?
Yes, delivery is available. Check availability at order.wendys.com by entering your delivery address.
How can I contact Wendy's at 5472 N Harlem Ave for questions or feedback?
You can contact them by phone at (773) 763-6754, or reach the Customer Care team via the Contact page on Wendy's website or by calling 888-624-8140.
Are there other food options nearby Wendy's on N Harlem Ave?
Yes, nearby are Cozy Corner Restaurant & Pancake House, Mr K's Restaurant, and Taco Burrito King offering American and Mexican cuisine options.
Where can I find fuel stations near Wendy's at 5472 N Harlem Ave?
Nearby fuel stations include Harlem & Higgins Shell, Shell Food Mart, Mobil, and BP, convenient for refueling before or after your Wendy's visit.
If I'm visiting Wendy's, are there any nearby services for dental or healthcare needs?
Yes, nearby dental services include Northside Dental Implants, Simply Dental Implants, El Implantero, Dr. Richard Guerra D.D.S., and Gentle Dental.
Where can I find nutrition and allergen information for menu items at Wendy's?
Nutrition and allergen information is available on Wendy's menu website, within the mobile app, and in-restaurant upon request.