Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Food quality was inconsistent, with some reviews highlighting fresh and hot meals, while others complained about cold or poorly prepared food.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.
Atmosphere
The presence of homeless individuals near the location was noted as a deterrent for some customers.
JS
Julio Mari silva
Dec 15, 2025
1.0
We ordered some fries and ice cream and the artificial intelligence they have in the drive thru gave us the completely wrong order and charged us more
MM
Majnun Mirzayev
Dec 14, 2025
1.0
very very long waiting
JM
Jeff Merrifield
Nov 26, 2025
1.0
Was a perfectly serviceable Wendy's location with a quick and accurate drive thru. Now it has some sort of AI computer order system that screws up your order and constantly cuts you off trying to sell you stuff you dont want.
MC
Michael Cover
Nov 14, 2025
3.0
If I can get a refund on this soup. That would’ve great.
Update:
Don’t order the chilli at night.
HN
Hang Nguyen
Nov 1, 2025
2.0
I was craving fast food and decided to get Wendy's since it's close by. I got 10 nuggets and a sandwich. I went through drive through but had to wait for the food. I had already left but when I checked the bag, they didn't even give me my sauces.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's located at 5472 N Harlem Ave, Chicago?
The drive-thru at this Wendy's location is open from 6:30 AM to 2:00 AM Monday through Wednesday and Sunday, and until 3:00 AM Thursday through Saturday.
Does this Wendy's location offer breakfast options?
Yes, the Wendy's at 5472 N Harlem Ave serves breakfast items including combos, sandwiches, coffee, and sides.
How can I order food from Wendy's online or via app?
You can order online at order.wendys.com or download the Wendy's app from the Apple App Store to place your order conveniently.
What payment methods are accepted at this Wendy's location?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Is delivery available from this Wendy's?
Yes, delivery is available. Check availability at order.wendys.com by entering your delivery address.
How can I contact Wendy's at 5472 N Harlem Ave for questions or feedback?
You can contact them by phone at (773) 763-6754, or reach the Customer Care team via the Contact page on Wendy's website or by calling 888-624-8140.
Are there other food options nearby Wendy's on N Harlem Ave?
Yes, nearby are Cozy Corner Restaurant & Pancake House, Mr K's Restaurant, and Taco Burrito King offering American and Mexican cuisine options.
Where can I find fuel stations near Wendy's at 5472 N Harlem Ave?
Nearby fuel stations include Harlem & Higgins Shell, Shell Food Mart, Mobil, and BP, convenient for refueling before or after your Wendy's visit.
If I'm visiting Wendy's, are there any nearby services for dental or healthcare needs?
Yes, nearby dental services include Northside Dental Implants, Simply Dental Implants, El Implantero, Dr. Richard Guerra D.D.S., and Gentle Dental.
Where can I find nutrition and allergen information for menu items at Wendy's?
Nutrition and allergen information is available on Wendy's menu website, within the mobile app, and in-restaurant upon request.