Wendy's

3.7
1469 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5472 N Harlem Ave, Chicago, IL
60656, United States

Hours

Reviews

3.7
1,469 reviews
5 stars
619
4 stars
320
3 stars
198
2 stars
98
1 star
234

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold or poorly prepared.

Service Issues

Many reviews highlighted problems with order accuracy and slow service, with several customers experiencing wrong orders or missing items.

Cleanliness

Concerns were raised about the cleanliness of the restaurant, including dirty bathrooms and the presence of fruit flies.

Customer Service

While some employees received praise for their friendliness, many reviews noted rude or unhelpful staff, particularly during busy times.

Atmosphere

The presence of homeless individuals near the location deterred some customers, impacting their overall experience.
  • MC
    Michael Cover
    Nov 14, 2025
    3.0
    If I can get a refund on this soup. That would’ve great. Update: Don’t order the chilli at night.
  • HN
    Hang Nguyen
    Nov 1, 2025
    2.0
    I was craving fast food and decided to get Wendy's since it's close by. I got 10 nuggets and a sandwich. I went through drive through but had to wait for the food. I had already left but when I checked the bag, they didn't even give me my sauces.
  • SR
    Sergio Rojas
    Oct 19, 2025
    3.0
    Basic common fast food place. Just get the salad when no other options are in the town I'm in. I disapprove of fast food chains and would rather support local/family based when possible.
  • WJ
    William Jones
    Oct 5, 2025
    5.0
    And I Did Have A Junior 🥓 🍔 🐔 Nuggets 🍟 And A DR 🌶️
  • OS
    Olson Seen
    Oct 1, 2025
    5.0
    Their house specialty dishes never disappoint.

Frequently Asked Questions About Wendy's

Is 5472 N Harlem Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.