Wendy's

3.7
1477 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5472 N Harlem Ave, Chicago, IL
60656, United States

Hours

Reviews

3.7
1,477 reviews
5 stars
621
4 stars
322
3 stars
200
2 stars
98
1 star
236

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

Food quality was inconsistent, with some reviews highlighting fresh and hot meals, while others complained about cold or poorly prepared food.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.

Atmosphere

The presence of homeless individuals near the location was noted as a deterrent for some customers.
  • JS
    Julio Mari silva
    Dec 15, 2025
    1.0
    We ordered some fries and ice cream and the artificial intelligence they have in the drive thru gave us the completely wrong order and charged us more
  • MM
    Majnun Mirzayev
    Dec 14, 2025
    1.0
    very very long waiting
  • JM
    Jeff Merrifield
    Nov 26, 2025
    1.0
    Was a perfectly serviceable Wendy's location with a quick and accurate drive thru. Now it has some sort of AI computer order system that screws up your order and constantly cuts you off trying to sell you stuff you dont want.
  • MC
    Michael Cover
    Nov 14, 2025
    3.0
    If I can get a refund on this soup. That would’ve great. Update: Don’t order the chilli at night.
  • HN
    Hang Nguyen
    Nov 1, 2025
    2.0
    I was craving fast food and decided to get Wendy's since it's close by. I got 10 nuggets and a sandwich. I went through drive through but had to wait for the food. I had already left but when I checked the bag, they didn't even give me my sauces.

Frequently Asked Questions About Wendy's

Is 5472 N Harlem Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's located at 5472 N Harlem Ave, Chicago?

The drive-thru at this Wendy's location is open from 6:30 AM to 2:00 AM Monday through Wednesday and Sunday, and until 3:00 AM Thursday through Saturday.