Wendy's

3.7
1716 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4901 W. North Avenue, Chicago, IL
60639, United States

Hours

Reviews

3.7
1,716 reviews
5 stars
725
4 stars
381
3 stars
245
2 stars
107
1 star
258

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Service Issues

Numerous complaints about rude and unprofessional staff, with many customers experiencing order mistakes and poor customer service.

Cleanliness

Inconsistent cleanliness reported; some locations noted as dirty with sticky floors and tables, while others were described as clean.

Speed of Service

Some customers praised the quick service, especially in the drive-thru, while others experienced long waits.

Customer Experience

Overall customer experience varies widely; some had positive interactions while others reported negative experiences due to staff attitudes.
  • AQ
    alex quick
    Oct 27, 2025
    3.0
    Food and service fine, too much swearing and name calling in the kitchen for a Wendy's, y'all not McDonald's stop acting like one, please
  • BS
    Benny Still
    Oct 13, 2025
    1.0
    Wendy chili is not good at all it was burn the last time I went to wendy
  • WW
    woodrow wilson
    Oct 6, 2025
    5.0
    I love helping everyone.
  • S
    Álvaro Parra Sánchez
    Sep 24, 2025
    5.0
    Buen servicio
  • DJ
    Delonsheates Jackson-Pickens
    Sep 13, 2025
    5.0
    Wendys..... Come thru... I'm not even about to play with yawl my meal was just so good and I haven't ate Wendy's in a while especially at this location due to bad service and bad food .... But the guys at the pick up window and on the head set... AMAZING SERVICE.... FOOD WAS HOT FRESH AND DELICIOUS.... And this PINEAPPLE ENERGY DRINK WHAT YAWL GIVE ME🙌🏾🙌🏾🙌🏾🙌🏾 OMG I need that in an XTRA LARGE .... Man that Pineapple energy drink was GOOD.... thank you Wendy's Staff for the good food and service

Frequently Asked Questions About Wendy's

Is 4901 W. North Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.