Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported long wait times, incorrect orders, and poor customer service, often citing understaffing and disorganization.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty bathrooms and unclean dining areas.
Food Quality
While some customers enjoyed the food, many noted inconsistencies in quality, such as cold fries and incorrect items.
Staff Behavior
Mixed feedback on staff behavior, with some praising friendly service while others reported rudeness and lack of attention.
Management Problems
Complaints about management included poor customer service, lack of training, and ineffective handling of issues.
AS
Adamari Sotelo
Oct 12, 2025
1.0
It's supposed to be a large size. I understand that these things happen because they have a lot of work, but it's absurd to me that this isn't the first time this has happened. They should be more careful.
RR
Ralph Ricci
Oct 11, 2025
5.0
Professional and tasty food
AC
Alyssa Chavez
Sep 26, 2025
5.0
Scott (The Manager) is the best! I am pregnant and have been craving a frosty. We went late and Scott made sure to take care of us and gave the best customer service.
LC
Luciano Carvalho
Aug 29, 2025
1.0
Place is dirty, bathrooms are not working, whole place smells like sewage, napkins was roll of toilet paper. Probably worst place I've been in a long while, and I ate street food in India and China. This is beyond bad.
AB
Alex B
Aug 23, 2025
1.0
Terrible service! Had to wait a long time for my order, and when I did get it they forgot my frosty so I asked the cashier for it and she just started sweeping the floor instead of getting my frosty while also having other people waiting in line to order(couldn’t order on the kiosk either cause they were broken). It seems like I was not the only person with something wrong with my order because the whole time I was there I saw multiple people complain about their orders being wrong.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chicago, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chicago, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (773) 283-7687.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Pulaski Wendy’s serve breakfast?
Yes, this Wendy’s location in Chicago, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on Pulaski Rd?
The drive-through at Wendy's on 4412 N Pulaski Rd is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 4412 N Pulaski Rd serves breakfast. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via their website or mobile app.
What payment options are accepted at Wendy's on Pulaski Rd?
Wendy's at this location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering Wendy's food?
Yes, you can order Wendy's food using the Wendy's mobile app available on the App Store, or through their online ordering website.
Can customers dine in or do they only offer takeout and drive-thru?
This Wendy's location offers dine-in, drive-thru, delivery where available, and takeout options, although it does not provide curbside pickup.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's customer care via their live chat or phone at 888-624-8140, fill out a customer satisfaction survey online, or call the specific location directly at (773) 283-7687.
Where can customers find nutrition and allergen information for Wendy's menu?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and inside the restaurant where a crew member can assist you.
What are some nearby places of interest around Wendy's at 4412 N Pulaski Rd?
Nearby places include Beauty By Kathy (cosmetic supplies), Western Union (money transfer), Diplomatic Limousine (limo services), i9 Sports (youth organization), and 7-Eleven (convenience store).
Are there any nearby convenience stores or restaurants to visit before or after dining at Wendy's?
Yes, near Wendy's is a 7-Eleven convenience store and Las Delicias Restaurant, a Mexican/Latin American restaurant, which customers might enjoy visiting.
How can nearby points of interest help customers find Wendy's at 4412 N Pulaski Rd?
Customers can use nearby landmarks like Beauty By Kathy, Western Union, or Diplomatic Limousine to locate Wendy's easily on Pulaski Rd when visiting the area.