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Wendy's

3.6
(1795 reviews)

Business Details

4140 W. Belmont Ave., Chicago, IL
60641, United States
(773) 685-4093

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4140 W. Belmont Ave., Chicago, IL
60641, United States

Hours

Reviews

3.6
1,795 reviews
5 stars
779
4 stars
342
3 stars
219
2 stars
128
1 star
327

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food quality has declined, with issues such as cold food, incorrect orders, and stale items.

Service Issues

Numerous reviews highlighted poor customer service, including unhelpful staff, rude behavior, and long wait times.

Cleanliness

Several customers noted unsanitary conditions, including dirty dining areas and sticky floors.

Positive Staff Interactions

Despite the negative feedback, some customers praised friendly and helpful staff members, particularly in the drive-thru.
  • EE
    E0713
    2 days ago
    2.0
    The food quality has gone down. And the prices are higher. The staff at the Drive Thru are nice. The biggest issue I have is. Why don’t they give the customer their receipt? They never do, and they never tell you what the total amount is? I guess they think we know automatically, or check you bank statement.
  • AR
    Amber Rodriguez
    Dec 31, 2025
    3.0
    Meh, have gone to better locations. Staff wasn't helpful and they didn't seem to care. Food instructions were not follow and the food looked old.
  • MM
    Manuel Mendoza
    Dec 19, 2025
    1.0
    Served a literal cold piece of breast for a #6.. if I wanted trash I could’ve just looked in my alley
  • MR
    mark riegos
    Oct 8, 2025
    4.0
    good food
  • AV
    Antonio Vergara
    Oct 2, 2025
    2.0
    Biscuits and gravy is not at all good. In the description of the menu it states biscuit and sausage gravy but all they are using and doing is a heavy salty and watery black pepper gravy with big chucks of over cooked old tasting sausage pieces they chopped up. It used to be good now the standards and taste is way down.

Frequently Asked Questions About Wendy's

Is W. Belmont & Keeler Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 4140 W. Belmont Ave. in Chicago currently open?

Yes, this Wendy's location is open and committed to serving you every day.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
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