Wendy's

3.6
1795 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4140 W. Belmont Ave., Chicago, IL
60641, United States

Hours

Reviews

3.6
1,795 reviews
5 stars
780
4 stars
341
3 stars
219
2 stars
127
1 star
328

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or poorly prepared food, with specific complaints about raw meat and stale items.

Service Issues

Numerous reviews highlighted poor service, including incorrect orders, rude staff, and long wait times.

Cleanliness

Several customers noted unsanitary conditions, including dirty dining areas and sticky floors.

Management Concerns

There were complaints about unprofessional behavior from management and staff, including discriminatory treatment and lack of accountability.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food at certain times.
  • AR
    Amber Rodriguez
    Dec 31, 2025
    3.0
    Meh, have gone to better locations. Staff wasn't helpful and they didn't seem to care. Food instructions were not follow and the food looked old.
  • MM
    Manuel Mendoza
    Dec 19, 2025
    1.0
    Served a literal cold piece of breast for a #6.. if I wanted trash I could’ve just looked in my alley
  • MR
    mark riegos
    Oct 8, 2025
    4.0
    good food
  • JW
    Joshua Wartenberg
    Oct 4, 2025
    1.0
    Hours say open but they're closed at 10:45
  • AV
    Antonio Vergara
    Oct 2, 2025
    2.0
    Biscuits and gravy is not at all good. In the description of the menu it states biscuit and sausage gravy but all they are using and doing is a heavy salty and watery black pepper gravy with big chucks of over cooked old tasting sausage pieces they chopped up. It used to be good now the standards and taste is way down.

Frequently Asked Questions About Wendy's

Is W. Belmont & Keeler Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 4140 W. Belmont Ave. in Chicago currently open?

Yes, this Wendy's location is open and committed to serving you every day.