Wendy's

3.6
1790 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4140 W. Belmont Ave., Chicago, IL
60641, United States

Hours

Reviews

3.6
1,790 reviews
5 stars
777
4 stars
341
3 stars
218
2 stars
127
1 star
327

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold meals, incorrect orders, and stale items.

Service Issues

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty dining areas and sticky floors.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some praising speed while others complained about order accuracy and staff attitude.

Management Concerns

Customers expressed dissatisfaction with management behavior and decision-making, citing unprofessionalism and lack of support.
  • MR
    mark riegos
    Oct 8, 2025
    4.0
    good food
  • JW
    Joshua Wartenberg
    Oct 4, 2025
    1.0
    Hours say open but they're closed at 10:45
  • AV
    Antonio Vergara
    Oct 2, 2025
    2.0
    Biscuits and gravy is not at all good. In the description of the menu it states biscuit and sausage gravy but all they are using and doing is a heavy salty and watery black pepper gravy with big chucks of over cooked old tasting sausage pieces they chopped up. It used to be good now the standards and taste is way down.
  • EC
    Evelyn Colon
    Sep 10, 2025
    1.0
    The food was cold. We had to return both our orders and by the time they redid our burgers our fries were cold. You'd think the manager would come and apologize and give us fresh fries with our burgers. Nope ......not going back.
  • EE
    E0713
    Sep 9, 2025
    1.0
    The service is bad, through the Drive Thru at night. You have artificial intelligence taking your order, and when you get to the window, nobody is ever there. You have to blow your horn a few times. Also their Caesar salad is awful, expensive and disgusting. The worst salad in my life. Processed chicken in a small bowl of lettuce, with croton bits.

Frequently Asked Questions About Wendy's

Is W. Belmont & Keeler Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.