Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including cold meals, incorrect orders, and stale items.
Service Issues
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty dining areas and sticky floors.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some praising speed while others complained about order accuracy and staff attitude.
Management Concerns
Customers expressed dissatisfaction with management behavior and decision-making, citing unprofessionalism and lack of support.
MR
mark riegos
Oct 8, 2025
4.0
good food
JW
Joshua Wartenberg
Oct 4, 2025
1.0
Hours say open but they're closed at 10:45
AV
Antonio Vergara
Oct 2, 2025
2.0
Biscuits and gravy is not at all good. In the description of the menu it states biscuit and sausage gravy but all they are using and doing is a heavy salty and watery black pepper gravy with big chucks of over cooked old tasting sausage pieces they chopped up. It used to be good now the standards and taste is way down.
EC
Evelyn Colon
Sep 10, 2025
1.0
The food was cold. We had to return both our orders and by the time they redid our burgers our fries were cold. You'd think the manager would come and apologize and give us fresh fries with our burgers. Nope ......not going back.
EE
E0713
Sep 9, 2025
1.0
The service is bad, through the Drive Thru at night. You have artificial intelligence taking your order, and when you get to the window, nobody is ever there. You have to blow your horn a few times.
Also their Caesar salad is awful, expensive and disgusting. The worst salad in my life. Processed chicken in a small bowl of lettuce, with croton bits.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chicago, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chicago, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (773) 685-4093.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does W. Belmont & Keeler Wendy’s serve breakfast?
Yes, this Wendy’s location in Chicago, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 4140 W. Belmont Ave. in Chicago currently open?
Yes, this Wendy's location is open and committed to serving you every day.
What are the drive-thru hours for Wendy's at this location?
Drive-thru hours are from 6:30 AM to 2:00 AM Monday through Wednesday, extended to 3:00 AM on Thursday and Friday, and from 7:00 AM to 3:00 AM on Saturday, and 7:00 AM to 2:00 AM on Sunday.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order for pickup or delivery at this Wendy's?
You can order through the Wendy's app or online at order.wendys.com, where you select this location and place your order for pickup or delivery.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu pricing and nutritional information?
Menu prices and nutrition details can be viewed at order.wendys.com or the mobile app after selecting this location, with nutrition info available on each menu item page.
How can I provide feedback or contact this Wendy's location?
You can contact customer care via the Wendy's Contact page, call 888-624-8140, fill out the Customer Satisfaction Survey using your receipt info, or call the location directly at (773) 685-4093.
Are there other places near Wendy's at 4140 W. Belmont Ave. that I might want to visit?
Nearby you can find Moonwalker Cafe for coffee, Taqueria Brito's for Mexican food, and the Belmont Lofts Condominiums, which include gym facilities and a hotel.
What local services are near the Wendy's that could be useful to customers?
Nearby services include Andy's Tire Shop for automotive repair, Princess Hair Salon for beauty needs, and Pro Steamer Carpet Cleaner for home cleaning.
How can I get to Wendy's at 4140 W. Belmont Ave. using nearby landmarks or transit points?
You can use nearby landmarks like the Belmont Lofts Condominiums or local businesses such as Illinois Battery Specialists to help find this Wendy's location easily when coming to visit or order.