Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,160 reviews
5 stars
389
4 stars
210
3 stars
150
2 stars
81
1 star
330
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and dismissive.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction with the overall food quality.
Cleanliness
Several reviews mentioned dirty dining areas and restrooms, contributing to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
- KFKarina FloresDec 14, 20251.0Drive thru customer service is horrible. They give you attitude like if it’s your fault they have to be there. Simple requests like ketchup since they already don’t put any in the bag and they get mad. The food was cold, the order was wrong, and not to mention the fries were stale.
- RKRuth KNov 9, 20251.0Absolutely worst service. Fast food is slow food. Get your act together in there.
- CAChristine AOct 24, 20255.0Everything was great minus the dirty tables. But food was fresh and hot made to order.
- MRMaxie RaaOct 9, 20251.0Horrible drive thru. Drive thru worker instantly gave an attitude and throughout the whole order. Did not properly greet us either. Do not recommend. Worst service ever.
- KSKarla SotoOct 5, 20251.0Bad service for all personal , nobody is friendly, the food very bad , burger king better 👌
Frequently Asked Questions About Wendy's
Is Harlem & Irving Park Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru service at Wendy's on weekdays?
The drive-thru at Wendy's is open from 6:30 AM to 1:00 AM Monday through Wednesday, and extends to 2:00 AM on Thursday and Friday.
Does this Wendy's location serve breakfast, and what options are available?
Yes, Wendy's at 3943 N. Harlem Avenue serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides, which can be ordered via their website or mobile app.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's through their official mobile app or at order.wendys.com for pickup or delivery where available.
What payment methods are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a way to provide feedback or contact this Wendy's location directly?
You can contact Wendy's Customer Care via live chat or phone at 888-624-8140, complete an online satisfaction survey, or call the location directly at (773) 481-7971.
Are there nearby public transit options or landmarks that can help me find this Wendy's?
Nearby landmarks include Falafel Dream Middle Eastern restaurant and KFC, which can help you recognize the area around Wendy's at 3943 N. Harlem Avenue.
What are some nearby banks or financial services close to Wendy's?
Nearby financial services include PNC, Popular Community Bank, First Midwest Bank, Old National Bank, and National City Bank, which can be convenient for customers visiting Wendy's.
If I'm visiting Wendy's, are there places nearby to grab dessert or coffee afterward?
Yes, Baskin-Robbins and Dunkin' are nearby, offering ice cream, donuts, coffee, and smoothies for dessert or a coffee break after your meal at Wendy's.
Does this Wendy's location offer dine-in, drive-thru, and delivery services?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services where available.
Are Wendy's gift cards available at this location or online?
Wendy's gift cards can be purchased in-restaurant, at various retailers, or online through their official gift card portal.