Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,157 reviews
5 stars
389
4 stars
209
3 stars
149
2 stars
81
1 star
329
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and dismissive.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction with the overall food quality.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions, particularly in the restrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Speed of Service
Customers experienced long wait times in both the drive-thru and in-store, often with no clear reason for the delays.
- RKRuth KNov 9, 20251.0Absolutely worst service. Fast food is slow food. Get your act together in there.
- CAChristine AOct 24, 20255.0Everything was great minus the dirty tables. But food was fresh and hot made to order.
- MRMaxie RaaOct 9, 20251.0Horrible drive thru. Drive thru worker instantly gave an attitude and throughout the whole order. Did not properly greet us either. Do not recommend. Worst service ever.
- KSKarla SotoOct 5, 20251.0Bad service for all personal , nobody is friendly, the food very bad , burger king better 👌
- KMKatie MoranSep 25, 20251.0Terrible service, staff was rude. Were upset we ordered frostys, then the machine wasn’t working. Gave us half filled medium cups and charged us for larges, melted. When we asked for a receipt they refused. Drive two miles down to the one off Harlem and Higgins.
Frequently Asked Questions About Wendy's
Is Harlem & Irving Park Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chicago, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chicago, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (773) 481-7971.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Harlem & Irving Park Wendy’s serve breakfast?
Yes, this Wendy’s location in Chicago, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru service at Wendy's on weekdays?
The drive-thru at Wendy's is open from 6:30 AM to 1:00 AM Monday through Wednesday, and extends to 2:00 AM on Thursday and Friday.
Does this Wendy's location serve breakfast, and what options are available?
Yes, Wendy's at 3943 N. Harlem Avenue serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides, which can be ordered via their website or mobile app.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's through their official mobile app or at order.wendys.com for pickup or delivery where available.
What payment methods are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a way to provide feedback or contact this Wendy's location directly?
You can contact Wendy's Customer Care via live chat or phone at 888-624-8140, complete an online satisfaction survey, or call the location directly at (773) 481-7971.
Are there nearby public transit options or landmarks that can help me find this Wendy's?
Nearby landmarks include Falafel Dream Middle Eastern restaurant and KFC, which can help you recognize the area around Wendy's at 3943 N. Harlem Avenue.
What are some nearby banks or financial services close to Wendy's?
Nearby financial services include PNC, Popular Community Bank, First Midwest Bank, Old National Bank, and National City Bank, which can be convenient for customers visiting Wendy's.
If I'm visiting Wendy's, are there places nearby to grab dessert or coffee afterward?
Yes, Baskin-Robbins and Dunkin' are nearby, offering ice cream, donuts, coffee, and smoothies for dessert or a coffee break after your meal at Wendy's.
Does this Wendy's location offer dine-in, drive-thru, and delivery services?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services where available.
Are Wendy's gift cards available at this location or online?
Wendy's gift cards can be purchased in-restaurant, at various retailers, or online through their official gift card portal.