Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall negligence in fulfilling requests.
Food Quality
Feedback indicated that food quality was often subpar, with complaints about cold, stale, or improperly prepared items.
Cleanliness
While some customers noted cleanliness in certain locations, others reported dirty dining areas and unsanitary conditions.
Service Speed
Customers frequently mentioned long wait times and slow service, particularly in the drive-thru.