Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,396 reviews
5 stars
532
4 stars
282
3 stars
189
2 stars
101
1 star
292
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.
Food Safety
Several customers reported issues with food safety, including instances of food poisoning and finding bugs in their food.
Order Accuracy
Many customers experienced incorrect orders, missing items, and poorly prepared food, leading to frustration.
Cleanliness
While some customers praised the cleanliness of the location, others reported unsanitary conditions, including finding hair in their food.
Management Issues
Reviews frequently mentioned poor management, with specific complaints about a manager named Marcy being rude and unhelpful.
- BABrown and AbroadSep 20, 20252.0I’m pretty sure I got food poising from here.
- SRStephanie RAug 17, 20251.0Rude & Shady... I Was here last night and the young guy working there did not want to give me a receipt. My total was $16 and I got $2 and some change. I asking him can I get my receipt and he kept ignoring me and walking away from the window. He came back to the window and I asked him for the receipt and he said there was no receipt paper. Our order was incorrect. We ask for a baconnator and it was a a burger with two slices of bacon? The burger was cold. Get a receipt!
- AVAlex VillaseñorAug 16, 20251.0Decent food but terrible service. The drive thru is also very muffled meanwhile the staff speak so quietly. The staff are very rude and act like they despise you. Never coming back
- MGMichael GutierrezAug 16, 20251.0It was 4:50am and Waited over 5 mins and no one attended me . Drive thru is supposed to be open 24hrs . Saw an employee coming out of the restaurant and asked her if they were open and she said there was people inside but they needed 45 mins to setup knowing that breakfast starts at 5am and the drive thru is supposed to be. Open 24 hrs
- GCGustavo CornelioJul 30, 20255.0Cleanest Wendy’s I’ve ever been to, staff was pleasant and polite, the manager was on his Game. Good stuff.
Frequently Asked Questions About Wendy's
Is Western Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chicago, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chicago, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (773) 525-7368.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Western Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Chicago, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's on Western Ave open 24 hours?
Yes, the Wendy's at 3610 N Western, Chicago, IL is open 24/7 every day of the week.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service 24/7.
What meal services are provided at this Wendy's?
This Wendy's serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available on the App Store.
What payment methods does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's online menu, mobile app, and in-restaurant nutrition posters.
Is Wendy's hiring in the Chicago, IL area?
You can check current job openings for this Wendy's and nearby locations on the Wendy's Careers page for Chicago, IL.
What nearby public transit options can help me get to Wendy's at 3610 N Western?
You can use CTA Bus Stop 12527 or CTA Bus Stop 8195 to reach this Wendy's location conveniently by public transportation.
Are there other dining options near Wendy's at 3610 N Western?
Yes, nearby dining options include MOD Pizza, Rosati's Pizza, Subway, Popeyes Louisiana Kitchen, Jersey Mike's Subs, Tropical Smoothie Cafe, Dave's Hot Chicken, and Starbucks.
What nearby services can I visit before or after dining at Wendy's?
Nearby services include MyEyeDr. for eye care, Cici Nails & Spa and ColorBox Nails & Waxing for beauty treatments, Verizon and Cricket Wireless for mobile phones, and various medical centers including Chicago Oral Surgery & Implant Center.