Wendy's

3.5
1403 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3610 N Western, Chicago, IL
60618, United States

Hours

Reviews

3.5
1,403 reviews
5 stars
537
4 stars
283
3 stars
190
2 stars
101
1 star
292

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and long wait times.

Food Quality

Several customers reported issues with food quality, including undercooked items, stale fries, and even food poisoning.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions, including bugs and hair in food.

Order Accuracy

Many customers complained about incorrect orders and missing items, indicating a lack of attention to detail.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, praising specific staff members and the taste of certain menu items.
  • TR
    Tobey Rhodeo
    4 days ago
    4.0
    It's good for a quick fast on the go bit to eat.
  • PH
    Piotr Halerz
    Jan 4, 2026
    5.0
    Great location of Wendy's.
  • BB
    Bradley Bjorn
    Dec 13, 2025
    5.0
    It doesn't get any better than this. Even though there was a little confusion by a new employee at the register regarding their free senior coffee, the double stack cheese burger with extra onions, lettuce and tomato, along with the tax was only $3.31. The burger was plentiful, tasted great, and with the complimentary free senior coffee I feel like I really got a fantastic meal at a fantastic price. I loved the friendly service also.
  • WS
    Wendi Stone
    Dec 10, 2025
    5.0
    Supreme as always.
  • BA
    Brown and Abroad
    Sep 20, 2025
    2.0
    I’m pretty sure I got food poising from here.

Frequently Asked Questions About Wendy's

Is Western Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's on Western Ave open 24 hours?

Yes, the Wendy's at 3610 N Western, Chicago, IL is open 24/7 every day of the week.