Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and long wait times.
Food Quality
Several customers reported issues with food quality, including undercooked items, stale fries, and even food poisoning.
Cleanliness
While some customers praised the cleanliness of the location, others reported unsanitary conditions, including bugs and hair in food.
Order Accuracy
Many customers complained about incorrect orders and missing items, indicating a lack of attention to detail.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, praising specific staff members and the taste of certain menu items.
TR
Tobey Rhodeo
4 days ago
4.0
It's good for a quick fast on the go bit to eat.
PH
Piotr Halerz
Jan 4, 2026
5.0
Great location of Wendy's.
BB
Bradley Bjorn
Dec 13, 2025
5.0
It doesn't get any better than this. Even though there was a little confusion by a new employee at the register regarding their free senior coffee, the double stack cheese burger with extra onions, lettuce and tomato, along with the tax was only $3.31. The burger was plentiful, tasted great, and with the complimentary free senior coffee I feel like I really got a fantastic meal at a fantastic price. I loved the friendly service also.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's on Western Ave open 24 hours?
Yes, the Wendy's at 3610 N Western, Chicago, IL is open 24/7 every day of the week.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service 24/7.
What meal services are provided at this Wendy's?
This Wendy's serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available on the App Store.
What payment methods does this Wendy's accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's online menu, mobile app, and in-restaurant nutrition posters.
Is Wendy's hiring in the Chicago, IL area?
You can check current job openings for this Wendy's and nearby locations on the Wendy's Careers page for Chicago, IL.
What nearby public transit options can help me get to Wendy's at 3610 N Western?
You can use CTA Bus Stop 12527 or CTA Bus Stop 8195 to reach this Wendy's location conveniently by public transportation.
Are there other dining options near Wendy's at 3610 N Western?
Yes, nearby dining options include MOD Pizza, Rosati's Pizza, Subway, Popeyes Louisiana Kitchen, Jersey Mike's Subs, Tropical Smoothie Cafe, Dave's Hot Chicken, and Starbucks.
What nearby services can I visit before or after dining at Wendy's?
Nearby services include MyEyeDr. for eye care, Cici Nails & Spa and ColorBox Nails & Waxing for beauty treatments, Verizon and Cricket Wireless for mobile phones, and various medical centers including Chicago Oral Surgery & Implant Center.