Wendy's

3.6
1429 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6324 N Western Ave, Chicago, IL
60659, United States

Hours

Reviews

3.6
1,429 reviews
5 stars
599
4 stars
288
3 stars
160
2 stars
80
1 star
302

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported issues with food quality, such as cold or stale items, and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues in the restaurant, including dirty dining areas and restrooms.

Staff Training

Feedback indicated a need for better employee training and management to improve service efficiency and customer interactions.
  • GW
    GabrielJohn Woodcock
    Dec 28, 2025
    1.0
    The bottom line is these gummy nuggets and extra dry old decrepit fries were a waste of money and I should have just gone to Burger King.
  • CY
    Cortez Young
    Dec 24, 2025
    1.0
    Eww. First the person didn't understand my order, I had to explain it a few times. Then she didn't know how to swipe a gift card, she said it didn't work. Had go have another workweek cone and do it for her. Then served old chicken nuggets, and in the pic, that's supposed to be a cold brew, it tastes like watered down coffee with chucks of idek. Disgusting... I wish I could get a refund..
  • SS
    Syeda Sameera
    Dec 22, 2025
    1.0
    Crew is too slow specially the one who is making sandwich why the hell you hire old one can’t work properly
  • MN
    Mahesh Nutheti
    Dec 22, 2025
    1.0
    Employee at the register is too lazy to work. Made us wait 30 minutes for single order and mishandling customers food.
  • SE
    Skylar Embrey
    Nov 23, 2025
    5.0
    Good food, friendly staff, public bathroom

Frequently Asked Questions About Wendy's

Is 6324 N Western Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for the Wendy's at 6324 N Western Ave in Chicago?

This Wendy's location is open 24 hours every day of the week.