Brand Certified
Wendy's
3.6(1433 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
6324 N Western Ave, Chicago, IL
60659, United States
Certified by Wendy's • Feb 22, 2026
(773) 274-2994
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/il/chicago/6324-n-western-ave
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.6
1,433 reviews
5 stars
599
4 stars
288
3 stars
160
2 stars
81
1 star
305
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and miscommunication.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and long wait times, particularly in the drive-thru.
Food Quality
Several reviews mentioned unsatisfactory food quality, including cold or stale items, and concerns about cleanliness in the restaurant.
Management Issues
Feedback indicated a lack of effective management, with employees arguing and not working cohesively, leading to a chaotic environment.
- MYMohammad YassinFeb 17, 20261.0They forgot part of my order and when I drove 20 minutes out to get to my destination and open my food I realized. I called back and they were completely rude over the phone and hung up on my face when I was asking for a refund and I did not want credit. The manager completely ignored my requests and blamed me for not checking the bag when I first got it.
- CDChef DavidFeb 9, 20261.0If there is a bottom Monday Feb 9 is it. Managers rude. You must call dozens to get an answer. 33% of time answering machine leave message. No wonder such low ratings! Avoid. Bottom dwelling employees. No excuse.
- AEAtaei ElyasFeb 8, 20261.0Terrible costumer service! Not recommending this location at all.
- XTXhene TicFeb 8, 20261.0Put an order through drive through pickup, couldn't remember the exact name on the app. Literally she kept asking me to leave " no you have to leave" I'm showing her the phone, asking her to take a look, but they keep asking me to leave, luckily I canceled my order got the $25 back. First trime was trying wendy's, MEVER AGAIN.
- DAdomnique anyasoJan 31, 20261.0Another name for the French fries here should be FOOD POISON. I stooled all night on a $4 pack.
Frequently Asked Questions About Wendy's
Is 6324 N Western Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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