Brand Certified
Wendy's
3.8(1041 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
5729 S. Kedzie Ave, Chicago, IL
60629, United States
Certified by Wendy's • Feb 22, 2026
(773) 918-0417
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/il/chicago/5729-s-kedzie-ave
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.8
1,041 reviews
5 stars
489
4 stars
238
3 stars
113
2 stars
47
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, disrespectful behavior, and mistakes in orders.
Food Quality
Customers frequently complained about food quality issues, including cold, undercooked, or incorrect orders.
Cleanliness
Some customers noted that the location was clean, while others reported unsanitary conditions, including hair found in food.
Order Accuracy
Many reviews mentioned issues with order accuracy, including missing items and incorrect food preparation.
Mixed Experiences
While some customers praised the service and food quality, many others had negative experiences, indicating inconsistency in performance.
- ERElliot Riesterer2 days ago3.0I have mixed feelings about the A.I. drive thru and the food is ok. But why are the young kids that work here usually rude? They'll give you weird looks or blank stares and won't smile or say anything. I just went there today and some kid with an Edgar haircut like mentioned before gave me weird looks and didn't say anything. This location needs better quality staff above anything else.
- IBIkeda Bowman6 days ago4.0Ok. So. I went here and ordered food for dinner because I had just gotten off from work and didn't feel like cooking. I get my order and go home. As soon as I go to get out off my truck, I grab the bag and the food falls out the bottom of the bag. 😳😲 So I go straight back up there. The chick at the drive thru has a very nasty attitude. Like the food or money is coming from her paycheck. I ask for the manager and I explain to him what happened. So they remade it... She gives me the reorder. After I check it,, I ask "Why is it not hot and why is my frosty looking like this and where's the toppings?" She said, while rolling her eyes, "ITS MIXED IN THERE"..😳.. I asked her "Is something wrong and what's with the attitude?" And she just stood there looking like a deer in the headlights. Next time, I will go home and cook because people these days just don't care. But. I had to laugh to keep from being mad. They just need to check the bags for defects....
- JJJaimeFeb 15, 20261.0Julia is the worst messing up peoples order because she doesn't like her job need better cashier's 🤦
- DLDelilah LopezFeb 7, 20264.0They have a Ai order taking machine in the drive thru that was horrible. But as soon as we asked for a human service, someone came on right away.
- RMRick MartinJan 26, 20261.0Location has to close. You will receive bad service and the staff is not good at all as people. Disrespectful and rude and people you don't want to meet ever anywhere. They treat me with so much hatred.
Frequently Asked Questions About Wendy's
Is Kedzie Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Kedzie Ave?
Wendy's drive-through is open from 6:00 AM to 2:00 AM Monday through Thursday and Sunday, from 6:00 AM to 3:00 AM on Friday, and from 6:30 AM to 3:00 AM on Saturday.
Does Wendy's on Kedzie Ave serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery or takeout from Wendy’s at 5729 S. Kedzie Ave?
Yes, Wendy's offers dine-in, drive-thru, takeout, and delivery services where available. You can order online or via their app.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
How can I provide feedback or contact Wendy's at this location?
You can contact their Customer Care team via live chat or phone at 888-624-8140, fill out their customer satisfaction survey, or call the location directly at (773) 918-0417.
Are Wendy's gift cards available at this location?
Yes, Wendy's gift cards can be purchased in-restaurant, online, and through various retailers.
Where can I find the menu and nutritional information for this Wendy's?
Menu pricing and nutrition details are available on Wendy's official menu website or mobile app, specific to this location.
What are some nearby places I can visit before or after dining at Wendy's on Kedzie Ave?
Nearby you can visit attractions like Pete's Fresh Market for groceries, Neveria La Tropicana and Tropicana for ice cream and sweets, or the Bitcoin Depot ATM for convenient cash access.
Are there other fast food options near Wendy's at 5729 S. Kedzie Ave?
Yes, there is another Wendy's nearby as well as McDonald's, Taquerias Atotonilco, Rosa's Tamales, The Original Nicky's, and Nickys nearby.
Is there public transit or facilities like ATMs near this Wendy’s location?
Yes, there is a Bitcoin Depot ATM and a Bank of America ATM nearby, which could assist customers needing cash while visiting.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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