Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,034 reviews
5 stars
487
4 stars
236
3 stars
113
2 stars
47
1 star
151
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, including reports of rudeness and poor service, particularly at the drive-thru.
Food Quality
Several customers reported issues with food quality, including cold items, incorrect orders, and undercooked burgers, while others praised the freshness and taste of their meals.
Cleanliness
The restaurant is noted for being clean, but there are complaints about unsanitary conditions, including hair found in food.
Order Accuracy
Many reviews highlight problems with order accuracy, including missing items and incorrect food preparation.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and employee behavior, suggesting a need for better training and oversight.
- CRCarolina RamírezNov 8, 20252.0If I could give 0 stars I would but I can’t this dint the first time I ordered from here but every single time I order they always somehow forget something today I was in a rush and I ordered some baconator fries they forgot it last it happened with 1 5 dollar meal
- AVAna VelazquezNov 6, 20254.0Great customer service
- ABam babySep 25, 20251.0I ordered food through doordash, like I always do. I get the same thing every time: a biggie bag with a choco frosty, and a daves single. I was given a vanilla frosty instead of my usual chocolate frosty. I also was not given any barbecue sauce and both of the burgers I had order had pickles AND tomatoes when I specifically marked that I didn't want any. while the vanilla frosty was good and I can take the vegetables off my own burger, it wasn't what I had ordered and not what i paid for. genuinely disappointed
- MMmokiSep 19, 20251.0Rude lady at drive thru, didnt recognize her so she must be a new hire. wouldnt give me a cup holder because i "only ordered one drink" and also because she peeked into my car and saw i had mc donalds drinks. She then said "thats the competeter m'am." Mind you, im a guy lol. She literally stood there and refused to give me a cup holder even when I was being polite, shut the window on me and went back to handling orders. Super rude, do not go here, they will overcharge you for everything.
- CGCar GSep 10, 20255.0Wendy's is Wendy's.It's a new building, so it's nice and clean
Frequently Asked Questions About Wendy's
Is Kedzie Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chicago, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chicago, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (773) 918-0417.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Kedzie Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Chicago, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on Kedzie Ave?
Wendy's drive-through is open from 6:00 AM to 2:00 AM Monday through Thursday and Sunday, from 6:00 AM to 3:00 AM on Friday, and from 6:30 AM to 3:00 AM on Saturday.
Does Wendy's on Kedzie Ave serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery or takeout from Wendy’s at 5729 S. Kedzie Ave?
Yes, Wendy's offers dine-in, drive-thru, takeout, and delivery services where available. You can order online or via their app.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
How can I provide feedback or contact Wendy's at this location?
You can contact their Customer Care team via live chat or phone at 888-624-8140, fill out their customer satisfaction survey, or call the location directly at (773) 918-0417.
Are Wendy's gift cards available at this location?
Yes, Wendy's gift cards can be purchased in-restaurant, online, and through various retailers.
Where can I find the menu and nutritional information for this Wendy's?
Menu pricing and nutrition details are available on Wendy's official menu website or mobile app, specific to this location.
What are some nearby places I can visit before or after dining at Wendy's on Kedzie Ave?
Nearby you can visit attractions like Pete's Fresh Market for groceries, Neveria La Tropicana and Tropicana for ice cream and sweets, or the Bitcoin Depot ATM for convenient cash access.
Are there other fast food options near Wendy's at 5729 S. Kedzie Ave?
Yes, there is another Wendy's nearby as well as McDonald's, Taquerias Atotonilco, Rosa's Tamales, The Original Nicky's, and Nickys nearby.
Is there public transit or facilities like ATMs near this Wendy’s location?
Yes, there is a Bitcoin Depot ATM and a Bank of America ATM nearby, which could assist customers needing cash while visiting.