Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,518 reviews
5 stars
544
4 stars
362
3 stars
289
2 stars
117
1 star
206
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Food Quality
Many customers reported that the food was often cold, dry, or not prepared correctly.
Drive-Thru Experience
Customers frequently mentioned slow service and issues with order accuracy in the drive-thru.
Cleanliness
Several reviews noted unsanitary conditions and a dirty environment at the location.
- CSClentice Smith4 days ago3.0Single combo was ok. Food was salty.
- JGJason The GreatDec 2, 20255.0As always quality burger 🍔 I dont eat fast food often but Wendy's is my favorite!
- LTLinnetta TaylorNov 30, 20251.0Horrible customer service! Will never return to that location!
- YTYvette TaylorNov 1, 20251.0It was evening of Halloween and service was extremely slow drive thru. Food was not hot.
- MDMarcia DeLucaOct 3, 20255.0Our order was taken by a very pleasant young man. The order was perfect and prepared very well.
Frequently Asked Questions About Wendy's
Is 99 + Western 2 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 9843 S. Western, Chicago?
The drive-thru is open Monday from 6:30 AM to 10:59 PM, Tuesday through Saturday from 6:30 AM to 11:59 PM, and Sunday from 7:30 AM to 10:00 PM.
Does this Wendy's location serve breakfast?
Yes, this location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery from this Chicago location?
Yes, delivery is available via the Wendy's app or order.wendys.com where you can enter your address to check availability.
What payment methods does Wendy's at 9843 S. Western accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's offer dine-in and takeout options?
Yes, this location offers dine-in, takeout, delivery, and a drive-thru option but does not offer curbside pickup.
How can I contact this Wendy's location for questions or feedback?
You can call the restaurant at (773) 233-7006, or reach Wendy's Customer Care team via their website or live chat at 888-624-8140.
Where is Wendy's located in Chicago?
This Wendy's is located at 9843 S. Western, Chicago, IL 60643.
What nearby healthcare providers are close to Wendy's at 9843 S. Western?
Nearby healthcare providers include Advocate Medical Group Primary Care, Karmen D. Maytum NP, Manuel Perez MD, and many other doctors and nurse practitioners.
Are there other dining options near this Wendy's location?
Yes, there is another fast food restaurant, also Wendy's, nearby, along with various other dining options.
How can nearby medical offices benefit customers visiting Wendy's?
Customers visiting nearby medical offices such as Advocate Medical Group Primary Care can conveniently grab a meal at Wendy's before or after their appointments.