Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,516 reviews
5 stars
542
4 stars
362
3 stars
288
2 stars
117
1 star
207
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff and incorrect orders.
Food Quality
Many reviews mentioned that the food was often cold, dry, or not prepared correctly.
Drive-Thru Issues
Customers frequently experienced long wait times and order inaccuracies in the drive-thru.
Staff Attitude
Several reviews highlighted negative attitudes from staff, impacting the overall customer experience.
Cleanliness Concerns
Some customers noted unsanitary conditions and a dirty environment in the restaurant.
- YTYvette TaylorNov 1, 20251.0It was evening of Halloween and service was extremely slow drive thru. Food was not hot.
- NMNoble MontgomeryOct 30, 20255.0For these fries to be $4
- MDMarcia DeLucaOct 3, 20255.0Our order was taken by a very pleasant young man. The order was perfect and prepared very well.
- RVRaymonde VanceOct 2, 20255.0The service was quick and the employees courteous. The food was 🔥 especially the 🍟 😋
- SSScott ShanahanSep 20, 20255.0Drive thru
Frequently Asked Questions About Wendy's
Is 99 + Western 2 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chicago, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chicago, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (773) 233-7006.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 99 + Western 2 Wendy’s serve breakfast?
Yes, this Wendy’s location in Chicago, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 9843 S. Western, Chicago?
The drive-thru is open Monday from 6:30 AM to 10:59 PM, Tuesday through Saturday from 6:30 AM to 11:59 PM, and Sunday from 7:30 AM to 10:00 PM.
Does this Wendy's location serve breakfast?
Yes, this location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery from this Chicago location?
Yes, delivery is available via the Wendy's app or order.wendys.com where you can enter your address to check availability.
What payment methods does Wendy's at 9843 S. Western accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's offer dine-in and takeout options?
Yes, this location offers dine-in, takeout, delivery, and a drive-thru option but does not offer curbside pickup.
How can I contact this Wendy's location for questions or feedback?
You can call the restaurant at (773) 233-7006, or reach Wendy's Customer Care team via their website or live chat at 888-624-8140.
Where is Wendy's located in Chicago?
This Wendy's is located at 9843 S. Western, Chicago, IL 60643.
What nearby healthcare providers are close to Wendy's at 9843 S. Western?
Nearby healthcare providers include Advocate Medical Group Primary Care, Karmen D. Maytum NP, Manuel Perez MD, and many other doctors and nurse practitioners.
Are there other dining options near this Wendy's location?
Yes, there is another fast food restaurant, also Wendy's, nearby, along with various other dining options.
How can nearby medical offices benefit customers visiting Wendy's?
Customers visiting nearby medical offices such as Advocate Medical Group Primary Care can conveniently grab a meal at Wendy's before or after their appointments.