Wendy's

3.6
1904 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8302 S Ashland, Chicago, IL
60620, United States

Hours

Reviews

3.6
1,904 reviews
5 stars
706
4 stars
433
3 stars
354
2 stars
148
1 star
263

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly during night shifts.

Food Quality

Numerous reviews indicated that food was often served cold, stale, or poorly prepared, with complaints about missing items and incorrect orders.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and floors, contributing to a negative dining experience.

Service Speed

Customers frequently mentioned long wait times both in the drive-thru and inside the restaurant, with some reporting waits of over 30 minutes.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, particularly during certain shifts.
  • AS
    Apple Sugar
    Nov 12, 2025
    1.0
    Nasty & dry disrespectful service
  • LL
    Lexi Lyons
    Nov 9, 2025
    1.0
    The drive-thru experience here is honestly disappointing. The cashiers are often rude and act like they don’t want to be there, which makes the whole interaction uncomfortable. On top of that, customers are rushed to order before they even have a chance to think. It doesn’t take much effort to show a little patience or professionalism. This kind of service really hurts the business’s image and the community’s reputation.
  • DB
    Demetrius Bryant
    Nov 3, 2025
    5.0
    the perfect place to get your meal cooked to profession and they had me come back 3 days to order the same thing because it's so delicious
  • DJ
    Darla Johnson
    Sep 5, 2025
    1.0
    I repeated my order three times. Pulled up to the window and she only charged me for two items. Her response I didn't charge you for a salad. It was my first experience coming to this Wendy's and my last. She had a bad attitude was just rude. She didn't offer to say I can charge you for it now.
  • KA
    Karam Alawa
    Aug 28, 2025
    1.0
    Worst experience I’ve ever had. They only filled half of the ice cream cup, and the employees were very rude.

Frequently Asked Questions About Wendy's

Is 83rd S Ashland Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.