Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff often being rude, unprofessional, and lacking basic courtesy.
Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction with their meals.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a messy dining area.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and disorganized, with long wait times and incorrect orders.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, noting specific instances of good experiences.
GV
Good vibes
5 days ago
1.0
Brand new bank card, only used it here. I started getting random charges to my account. This place is also unprofessional. Go ANYWHERE but here.
MF
Michael Fenner
Feb 4, 2026
1.0
This place is absolutely disgusting. Ordered my wife and I a biggie bag and we both were sick for 3 days.The food is not cooked fresh and the staff looked High and Dirty.This place fell off Big Time. Would Advise any who wants to go here to eat not to.This is a Warning to the Public Be Smart find somewhere else to Eat or you will be sick and Extremely Disappointed Just like we were.
EZ
Estefany Zepeda
Jan 30, 2026
1.0
The worstttt customer service rn at 8in the morning this lady took my order and gave me so much attitude practically yelling the menu at me
DA
Donna Arnold
Jan 22, 2026
4.0
They have gone Ai order drive thru. now you don't have to deal with all the attitude and disrespect waiting for someone to answer you. Great job fries were cold 25 spent wait time less than 2mins
PK
perry knight
Jan 21, 2026
4.0
Entered to order something quick and healthy. Order a salad which wasn't bad. The server showed exceptional customer service. Catered to my needs for the saled and an expeditious sale.
The restaurant was clean and mostly quiet. Most orders were coming through the drive thru. Before leaving, I used the bathroom, which was clean. Yhere was also a code to enter.
Orders in the restaurant began picking up. There were also pickup order too. Clean parking lot and no soliciting was going on.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of the drive-thru at Wendy's 8302 S Ashland?
The drive-thru at Wendy's 8302 S Ashland is open Monday to Friday from 6:00 AM to 3:00 AM, and on Saturday and Sunday from 6:30 AM to 3:00 AM.
Is the Wendy's at 8302 S Ashland currently open?
Yes, this Wendy's location at 8302 S Ashland in Chicago, IL is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 8302 S Ashland serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's 8302 S Ashland?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available on the App Store.
How can I provide feedback or contact Wendy's 8302 S Ashland?
You can contact their Customer Care via live chat or phone at 888-624-8140. For direct restaurant inquiries call (773) 239-4071. Feedback can be given through Wendy's Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's website, mobile app, and in-restaurant via a nutrition poster. The website updates info as you customize your order.
What nearby food options are available around Wendy's 8302 S Ashland?
Nearby food options include Harold's Chicken Shack and McDonald's, offering alternative American and fast-food choices near Wendy's for customers exploring local dining.
Are there any beauty or hair salons near Wendy's at 8302 S Ashland?
Yes, nearby salons include Xotic Nails, Celina African Hair Braiding, Lillian's Salon, and Belle Images Salon Inc., ideal for customers looking for beauty services near Wendy's.
What nearby facilities can be useful for customers visiting Wendy's 8302 S Ashland?
Nearby facilities include Metro by T-Mobile and Total Wireless for mobile needs, the US Post Office for mail services, and Auburn Animal Hospital for pet care, enhancing convenience for customers in the area.
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