Wendy's

3.6
1909 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8302 S Ashland, Chicago, IL
60620, United States

Hours

Reviews

3.6
1,909 reviews
5 stars
708
4 stars
435
3 stars
354
2 stars
149
1 star
263

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional service, particularly during night shifts, with complaints about staff attitudes and lack of attention to orders.

Food Quality

Numerous reviews highlighted issues with food quality, including stale or cold items, incorrect orders, and poorly prepared meals.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors, which contributed to a negative dining experience.

Drive-Thru Experience

The drive-thru service was frequently criticized for being slow and disorganized, with long wait times and incorrect orders.

Positive Feedback

Despite the negative comments, some customers praised the food quality and service, particularly during certain shifts, indicating inconsistency in performance.
  • SB
    Sparkle Barry
    4 days ago
    5.0
    Ordered 2 Bacon doubles they were greatttttt
  • JJ
    Jewell Jenkins
    Dec 27, 2025
    4.0
    Fries cold
  • CC
    ChicagoUnited
    Dec 19, 2025
    2.0
    ☢️Go to hear this dude's comments ☢️
  • CB
    Carlos Barredas
    Dec 14, 2025
    4.0
    Precios bajos siempre y buen Chili
  • LL
    Lexi Lyons
    Nov 9, 2025
    1.0
    The drive-thru experience here is honestly disappointing. The cashiers are often rude and act like they don’t want to be there, which makes the whole interaction uncomfortable. On top of that, customers are rushed to order before they even have a chance to think. It doesn’t take much effort to show a little patience or professionalism. This kind of service really hurts the business’s image and the community’s reputation.

Frequently Asked Questions About Wendy's

Is 83rd S Ashland Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of the drive-thru at Wendy's 8302 S Ashland?

The drive-thru at Wendy's 8302 S Ashland is open Monday to Friday from 6:00 AM to 3:00 AM, and on Saturday and Sunday from 6:30 AM to 3:00 AM.