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Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Many customers expressed dissatisfaction with food quality, citing cold, old, or incorrectly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and bathrooms.
Inconsistency
Customers noted inconsistent experiences, with some visits being satisfactory while others were disappointing.
Availability Issues
Frequent complaints about running out of menu items and closing early were reported.
MS
Mario Stewart
6 days ago
3.0
Simply delicious
EA
Eric Avery
Dec 26, 2025
3.0
Ordered honey mustard sauce for my chicken nuggets. Got home and no sauce at all.
LM
LovelyRasheeda Muhammad
Nov 17, 2025
5.0
Best Wendy's on South side of Chicago. Good service good food Everytime.
TK
Tara Knight
Nov 12, 2025
1.0
Food was terrible , they didn’t put any mayor or lettuce on my crispy chicken sandwich, they dei t give me any dressing for my Cesar salad , I also asked for bacon n they didn’t put any bacon in my salad , they customer service was rude
RP
Renee Pride
Sep 26, 2025
1.0
They got a new manager I guess big girl she was yelling at people in the back giving customers attitude and snatching things off the counter horrible experience you could tell she didn’t want to be there all the employees were just walking around with attitudes.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on 8645 South Stony Island in Chicago?
The drive-thru at this Wendy's location is open Monday to Friday from 6:00 AM to 3:00 AM, and on Saturday and Sunday from 6:30 AM to 3:00 AM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this Wendy's serves breakfast, lunch, and dinner to customers at the 8645 South Stony Island location in Chicago, IL.
Can I place an order online or through an app for this Wendy's?
Yes, you can order online through order.wendys.com or via the Wendy's mobile app available on the Apple App Store.
What payment options are accepted at the Wendy's on South Stony Island?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Is dine-in available at this Wendy's?
Yes, this Wendy's location offers dine-in service, along with takeout, delivery, and drive-thru options.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen information can be found on Wendy's menu website, mobile app, and in-restaurant. You can click the “Nutrition & Allergens” link on the menu item page online or ask a crew member in the restaurant.
Are there any beauty salons near the Wendy's at 8645 South Stony Island?
Yes, nearby beauty salons include Oya's Barber Shop, I'm Finally Pleased Hair Salon, Pampered X Penny, Kiss My Wink Beauty, Don's Beauty Supply, and Hassani's Beauty.
What other fast food restaurants are close to this Wendy's?
Close fast food options include another Wendy's and Checkers at 8705 S. Stony Island, which you might consider for variety in burgers and fast meals.
Are there any pharmacies or convenience stores near this Wendy's?
Yes, Walgreens is nearby, offering pharmacy services and convenience store items, which can be useful before or after your visit to Wendy's.
What nearby services might be helpful for customers visiting Wendy's on South Stony Island?
Nearby services include Western Union for money transfers, Citibank for banking needs, and UPS Access Point for shipping and courier services, making it convenient to handle errands around your meal.