At Wendy’s in Chicago, IL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Chicago, IL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior.
Food Quality
Many customers complained about food being old, cold, or improperly prepared, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions both inside the restaurant and in the bathrooms.
Long Wait Times
Customers frequently reported long wait times in the drive-thru and for food orders.
Inconsistent Availability
Customers noted that menu items were often unavailable, leading to frustration.
LM
LovelyRasheeda Muhammad
Nov 17, 2025
5.0
Best Wendy's on South side of Chicago. Good service good food Everytime.
TK
Tara Knight
Nov 12, 2025
1.0
Food was terrible , they didn’t put any mayor or lettuce on my crispy chicken sandwich, they dei t give me any dressing for my Cesar salad , I also asked for bacon n they didn’t put any bacon in my salad , they customer service was rude
RP
Renee Pride
Sep 26, 2025
1.0
They got a new manager I guess big girl she was yelling at people in the back giving customers attitude and snatching things off the counter horrible experience you could tell she didn’t want to be there all the employees were just walking around with attitudes.
RC
Renardo Coleman
Sep 17, 2025
1.0
Food was old n they really gave me that shit
Wednesday 17th 2025 1:30 Am
Who ever that manager is need to get FIRED
DL
Dione Gardner We Sign Notary & Apostille LLC
Aug 24, 2025
5.0
My mother loves to go to Wendy’s after her doctor’s appointments. I order a cheeseburger for her and I love the chicken nuggets!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chicago, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chicago, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (773) 375-8466.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 86th Stony Isl Wendy’s serve breakfast?
Yes, this Wendy’s location in Chicago, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on 8645 South Stony Island in Chicago?
The drive-thru at this Wendy's location is open Monday to Friday from 6:00 AM to 3:00 AM, and on Saturday and Sunday from 6:30 AM to 3:00 AM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this Wendy's serves breakfast, lunch, and dinner to customers at the 8645 South Stony Island location in Chicago, IL.
Can I place an order online or through an app for this Wendy's?
Yes, you can order online through order.wendys.com or via the Wendy's mobile app available on the Apple App Store.
What payment options are accepted at the Wendy's on South Stony Island?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Is dine-in available at this Wendy's?
Yes, this Wendy's location offers dine-in service, along with takeout, delivery, and drive-thru options.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen information can be found on Wendy's menu website, mobile app, and in-restaurant. You can click the “Nutrition & Allergens” link on the menu item page online or ask a crew member in the restaurant.
Are there any beauty salons near the Wendy's at 8645 South Stony Island?
Yes, nearby beauty salons include Oya's Barber Shop, I'm Finally Pleased Hair Salon, Pampered X Penny, Kiss My Wink Beauty, Don's Beauty Supply, and Hassani's Beauty.
What other fast food restaurants are close to this Wendy's?
Close fast food options include another Wendy's and Checkers at 8705 S. Stony Island, which you might consider for variety in burgers and fast meals.
Are there any pharmacies or convenience stores near this Wendy's?
Yes, Walgreens is nearby, offering pharmacy services and convenience store items, which can be useful before or after your visit to Wendy's.
What nearby services might be helpful for customers visiting Wendy's on South Stony Island?
Nearby services include Western Union for money transfers, Citibank for banking needs, and UPS Access Point for shipping and courier services, making it convenient to handle errands around your meal.