Wendy's

3.5
2751 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Chicago, IL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Chicago, IL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8645 South Stony Island, Chicago, IL
60617, United States

Hours

Reviews

3.5
2,751 reviews
5 stars
889
4 stars
658
3 stars
504
2 stars
230
1 star
470

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Quality

Many customers expressed dissatisfaction with food quality, citing cold, old, or incorrectly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and bathrooms.

Inconsistency

Customers noted inconsistent experiences, with some visits being satisfactory while others were disappointing.

Availability Issues

Frequent complaints about running out of menu items and closing early were reported.
  • MS
    Mario Stewart
    6 days ago
    3.0
    Simply delicious
  • EA
    Eric Avery
    Dec 26, 2025
    3.0
    Ordered honey mustard sauce for my chicken nuggets. Got home and no sauce at all.
  • LM
    LovelyRasheeda Muhammad
    Nov 17, 2025
    5.0
    Best Wendy's on South side of Chicago. Good service good food Everytime.
  • TK
    Tara Knight
    Nov 12, 2025
    1.0
    Food was terrible , they didn’t put any mayor or lettuce on my crispy chicken sandwich, they dei t give me any dressing for my Cesar salad , I also asked for bacon n they didn’t put any bacon in my salad , they customer service was rude
  • RP
    Renee Pride
    Sep 26, 2025
    1.0
    They got a new manager I guess big girl she was yelling at people in the back giving customers attitude and snatching things off the counter horrible experience you could tell she didn’t want to be there all the employees were just walking around with attitudes.

Frequently Asked Questions About Wendy's

Is 86th Stony Isl Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on 8645 South Stony Island in Chicago?

The drive-thru at this Wendy's location is open Monday to Friday from 6:00 AM to 3:00 AM, and on Saturday and Sunday from 6:30 AM to 3:00 AM.