Location.com logo
Brand Certified

Wendy's

3.5
(1023 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

758 West 117th Street, Chicago, IL
60628, United States
(773) 264-7920
https://locations.wendys.com/united-states/il/chicago/758-west-117th-street
GoogleFacebookInstagramTwitterTikTok

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
758 West 117th Street, Chicago, IL
60628, United States

Hours

Reviews

3.5
1,023 reviews
5 stars
362
4 stars
221
3 stars
189
2 stars
75
1 star
176

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, old, or poorly prepared food, with specific complaints about the freshness and temperature of items like fries and burgers.

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with complaints about poor communication and dismissive attitudes towards customers.

Cleanliness

Several customers noted issues with cleanliness, including dirty dining areas and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail in order fulfillment.

Inconsistent Experience

While some customers praised the service and food quality, many others expressed frustration with inconsistent experiences, suggesting a significant variability in performance.
  • RB
    Raymond Grenke (BangarangJuiced1)
    Feb 9, 2026
    3.0
    The service was with a smile, she walked me through the order, but the preparation needed work. Also, the small covers were messed up.
  • BJ
    Blake Johnson
    Jan 13, 2026
    1.0
    I will never eat at this Wendy’s
  • RQ
    raana qualls
    Dec 15, 2025
    1.0
    It dirty in have roaches
  • CG
    Cordero Grimes
    Dec 6, 2025
    1.0
    This place is so sad. Fries is old burger is cold. They don't care if you not family. They giving you old food.
  • CR
    Consuelo Rojas
    Dec 2, 2025
    1.0
    Ordered grilled chicken wrap i took 1 bite and chicken was frozen , wrap wasn’t even folded, and there not even half of this wrap was full. Spoke to Tiffany:manager says no refunds and she could only replace the same disgusting wrap, no thank you! I called them back to have them view my video so they can see how nasty the wrap was. A girl who answered the phone says she was a general manager but refused to give me her name hung up on me, i called back and spoke to a women who said Tiffany gave me wrong info and that i can come back for a refund, unacceptable!! Just lost out on my lunch.
Read more reviews on Google

Frequently Asked Questions About Wendy's

Is W 117 St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 758 West 117th Street in Chicago currently open?

Yes, this Wendy's location is open and committed to serving quality food every day.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Bing
Facebook
Google
Apple
+100
Others