Location.com logo
Brand Certified

Wendy's

3.1
(1032 reviews)

Business Details

(773) 581-5480

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7601 South Cicero Avenue, Chicago, IL
60652, United States

Hours

Reviews

3.1
1,032 reviews
5 stars
325
4 stars
174
3 stars
126
2 stars
84
1 star
323
  • RK
    Ryan Kennedy
    Feb 21, 2026
    5.0
    Great staff & clean 🧽
  • WG
    WILL G013
    Feb 14, 2026
    2.0
    This location has slow service and is kind of isolated from the main mall area. The food was average but the quality of Wendy's food has gone done. The burgers are not as good as they used to be, they are smaller a d leas flavorinng, and most are pre-cooked,.and diffintly NOT FRESH.as advertised. The employees here seems unmotivated to work or have customers come in, and d seemed annoyed when customers come into the dining room. Not recommend for good service ot fresh food.
  • DD
    Dayana
    Feb 13, 2026
    1.0
    I don’t usually leave reviews, but I wanted to share my experience. I’ve worked in fast food before, so I understand it can be busy and stressful, but this interaction just didn’t sit right with me. I stopped by around 8:30 PM last night and asked a simple question about whether the burger had onions because I’m allergic. The employee responded with, “It’s a burger, it comes with everything,” in a tone that felt pretty dismissive. I just needed to know what was on it, and instead of a straightforward answer, she repeated herself with more attitude. When I pulled up to the window, she didn’t greet me or confirm anything — just held her hand out for payment without saying a word. I even tried to make small talk at the speaker about the weather (I was in a good mood!), but that was ignored too. What was most frustrating is that my burger ended up having onions on it anyway, so I couldn’t eat it. I try to be understanding because I’ve been on the other side of the counter, but allergies are important and customer service matters. Just hoping for a little more kindness and attention to orders in the future.I don’t usually leave reviews, but I wanted to share my experience. I’ve worked in fast food before, so I understand it can be busy and stressful, but this interaction just didn’t sit right with me. I stopped by around 8:30 PM last night and asked a simple question about whether the burger had onions because I’m allergic. The employee responded with, “It’s a burger, it comes with everything,” in a tone that felt pretty dismissive. I just needed to know what was on it, and instead of a straightforward answer, she repeated herself with more attitude. When I pulled up to the window, she didn’t greet me or confirm anything — just held her hand out for payment without saying a word. I even tried to make small talk at the speaker about the weather (I was in a good mood!), but that was ignored too. What was most frustrating is that my burger ended up having onions on it anyway, so I couldn’t eat it. I try to be understanding because I’ve been on the other side of the counter, but allergies are important and customer service matters. Just hoping for a little more kindness and attention to orders in the future.
  • MM
    Mine Mine
    Jan 16, 2026
    1.0
    💀 When I reached out my phone to do Apple Pay he turned around and shouted “can I go home??” TWICE- To his coworker or manager I’m assuming (mind you still an hour and half away from closing) And then we had to say excuse me to get his attention so we could pay and leave after already waiting 10 mins for a 1 baconator fry and small drink…
  • MM
    Micole A (Mike the mechanic)
    Jan 16, 2026
    1.0
    Very rarely do I write a bad review. I sat in the Drive-Thru for 28 minutes after I ordered my food with only one person in front of me that had two small bags of food. I got one sandwich and a fry. When they gave me my sandwich it was literally ice cold and the fries were obviously not cooked. I could not eat any of the food. I am extremely disappointed. I do not recommend going here at all.

Frequently Asked Questions About Wendy's

What are the driving hours for the Wendy's at 7601 South Cicero Avenue?

The drive-thru is open from 10:30 AM to 10:00 PM Monday through Thursday, 10:30 AM to 11:00 PM on Friday and Saturday, and 10:30 AM to 9:00 PM on Sunday.

Does this Wendy's location offer delivery and takeout services?

Yes, this Wendy's location offers dine-in, drive-thru, delivery, and takeout services. Delivery availability depends on your area.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: