Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,019 reviews
5 stars
320
4 stars
174
3 stars
125
2 stars
83
1 star
317
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, improperly prepared, or unsanitary, including finding hair in food.
Service Issues
Numerous reviews highlighted rude and unprofessional staff, slow service, and incorrect orders.
Customer Experience
Several customers expressed dissatisfaction with the overall dining experience, citing poor management and lack of cleanliness.
Positive Staff Interactions
A few customers noted positive experiences with specific staff members who provided excellent service.
Operational Problems
Customers reported issues with store hours, including early closures and unavailability of menu items.
- DPDidi PerezNov 13, 20251.0Not worth the wait. They don't care to be "fast service" go to chicken fil a next door.
- PDPatricia DunnNov 5, 20251.0Please stop serving COLD food I live around the corner from you and my food was cold not warm but cold . I will never come back to this place it’s not the first time . Do better
- NMNad MarNov 1, 20251.0I walked in & the girl just looked at me. I took it upon myself to say hello to her. She said hello & then went to help the drive thru. She didn’t say anything else to me as I was watching her walk back & forth. I stood there waiting for 5 minutes. Nobody ever acknowledged me. Finally I walked closer to the counter since another customer walked in. That’s when I was asked how I could be helped. I asked if my online order was ready. The rude worker then went to grab it and proceeded to say “It’s been ready. You need to say something. You need to let us know you’re here.” Ummm excuse me? Was I just standing there on Halloween pretending to be a ghost? I then told her how I had to greet & say hello to her as I walked in and she didn’t even ask how she could help me as she saw me standing there. She then said her manager told her I was taken care of. I call bs on that. She then gave me my cold food without an apology or thank you. One of my drinks was also wrong. I’ve been a customer service manager for 18 years. I’ll be damned if one of my associates treats any of our customers they way I was treated. Train your employees to greet, engage, and thank your paying customers!!
- JJJrOct 29, 20251.0Went to the drive thru at 9pm on the dot when hours say 10pm and absolutely nobody took my order. I was there waiting for 5-10 minutes before I decided to just leave. Hispanic male and black female were just standing around inside doing nothing instead of taking my order or the car behind me
- ECerica cihakOct 3, 20255.0Good food n nice ppl n very helpful
Frequently Asked Questions About Wendy's
Is Ford City Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chicago, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chicago, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (773) 581-5480.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Ford City Wendy’s serve breakfast?
Yes, this Wendy’s location in Chicago, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the driving hours for the Wendy's at 7601 South Cicero Avenue?
The drive-thru is open from 10:30 AM to 10:00 PM Monday through Thursday, 10:30 AM to 11:00 PM on Friday and Saturday, and 10:30 AM to 9:00 PM on Sunday.
Does this Wendy's location offer delivery and takeout services?
Yes, this Wendy's location offers dine-in, drive-thru, delivery, and takeout services. Delivery availability depends on your area.
How can I place an order for pickup or delivery at this Wendy's?
You can order via the Wendy's app or online at order.wendys.com. Select this location to view available options and pricing.
Is breakfast served at the Wendy's located at 7601 South Cicero Avenue?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at South Cicero Avenue?
You can call the location directly at (773) 581-5480, use the Live Chat or message via the Contact page on Wendy's website, or fill out the Customer Satisfaction Survey with your receipt details.
Where can I buy Wendy's gift cards and check their balance?
Gift cards are available in-restaurant, online, and at various retailers. To order or check balance, visit the Wendy's gift card portal and balance check webpage.
What notable places are near this Wendy's where I can visit before or after eating?
Nearby places include Xurro Churro Factory Inc. for sweets, Chick-fil-A for alternative fast food, and Chipotle Mexican Grill for Tex-Mex cuisine, offering options if you want to explore local eateries.
Are there shopping options near Wendy's at 7601 South Cicero Avenue?
Yes, nearby shopping includes Famous Footwear, Deb Shops, JCPenney, Bath & Body Works, and Victoria's Secret & PINK, providing opportunities for retail before or after your meal.
What other services and businesses are located close to this Wendy's?
Close by are Firestone Complete Auto Care for automotive needs, ATI Physical Therapy for health services, and LENSCRAFTERS for eyewear, making it convenient to combine errands with your visit.