Wendy's

3.1
1025 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7601 South Cicero Avenue, Chicago, IL
60652, United States

Hours

Reviews

3.1
1,025 reviews
5 stars
322
4 stars
174
3 stars
126
2 stars
83
1 star
320

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiences highlighting a lack of basic customer service skills.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about items being undercooked or missing components.

Operational Issues

Customers frequently noted that the location often closed early or had long wait times, leading to frustration and dissatisfaction.

Cleanliness

Several reviews pointed out unsanitary conditions, including dirty dining areas and issues with food hygiene.
  • FH
    Freshoph Hoyne
    5 days ago
    1.0
    Food was cold and old. Nuggets stale. Burger cold. Cheese not melted. Tomato was old and mushy and bigger and thicker than the burger. Restaurant was dirty and smelled horrible.
  • TM
    Trucker Misty
    Dec 30, 2025
    5.0
    Friendly staff. I come through when I pu or delivery to dart and use the mall to park my semi and walk over food has always been made right and it taste good. Thanks for being so nice to truck drivers.
  • CR
    Citlally Rico
    Dec 19, 2025
    1.0
    Dont even waste your time coming before 9 they close the doors and the drive thru and tell you its closed because they have to get their “crew” out of here lmao
  • SS
    Stu
    Dec 3, 2025
    3.0
    I love Wendy's but every time I go to this one the hamburgers taste a little different and not in a good way kind of makes me question the refrigeration maybe frosties and fries only out of this one.
  • MF
    Michelle Ferguson
    Nov 26, 2025
    1.0
    Everytime ive come to this location, the closed the doors are always closed. The girl at the drive thru gave me my pick up order, and when I told her that the frosty was missing, "we dont have it, so you got what you got" alright dumb LMFAO. How do you even hire these people

Frequently Asked Questions About Wendy's

Is Ford City Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the driving hours for the Wendy's at 7601 South Cicero Avenue?

The drive-thru is open from 10:30 AM to 10:00 PM Monday through Thursday, 10:30 AM to 11:00 PM on Friday and Saturday, and 10:30 AM to 9:00 PM on Sunday.