Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,652 reviews
5 stars
604
4 stars
361
3 stars
251
2 stars
135
1 star
301
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, undercooked, or stale food, with several mentioning specific issues like burnt fries and missing items.
Service Issues
Numerous reviews highlighted poor service, including incorrect orders, long wait times, and rude staff interactions.
Cleanliness
Several customers noted unsanitary conditions, including dirty dining areas and concerns about food safety.
Management Problems
Feedback indicated issues with management, including unprofessional behavior and lack of responsiveness to customer complaints.
Inconsistent Experience
While some customers had positive experiences with friendly staff and good food, many others reported consistently negative experiences, suggesting a lack of reliability.
- JVJose VarelaNov 15, 20251.0The meat 🥩 was red 🤮🤮🤮🤮
- JDJohn DopeOct 31, 20252.0Terrible customer service. Food takes too long even when it's not busy
- LSLuis SalayaOct 19, 20251.0Toda la comida está muy mal y no echan todo lo que les pide uno los cafés son una asquerosidad y las hamburguesas son lo peor
- DFDan FongSep 27, 20255.0Stopped by this Wendy’s for lunch and had a great experience! I ordered a spicy chicken sandwich combo, and it came out hot, fresh, and full of flavor—the fries were perfectly crispy too. Service was quick and the staff were friendly, even though the drive-thru was busy. The restaurant was clean and well-kept, which made the visit even better. A solid spot for fast, reliable food when you’re in the area!
- ASAndrea ShiflettSep 25, 20251.0Never again will I stop here! They always forgetting to give you something from your order. Or they just give you what they want to give you. I just ordered 2 bacon double stack biggie bags and got a single cheeseburger in each bag. And got charged for what I ordered, yet ended up with something I wouldn’t even feed my dog. The burgers were very undercooked, so were the fries. I’m going to say it again…..Never again will I go to this location on 71st and western.
Frequently Asked Questions About Wendy's
Is 7031 South Western Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chicago, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chicago, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (773) 737-1125.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 7031 South Western Wendy’s serve breakfast?
Yes, this Wendy’s location in Chicago, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on 7031 South Western Ave, Chicago?
The drive-through at this Wendy's location is open daily from 7:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 7031 South Western Ave serves breakfast, including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available at the Apple App Store.
What are the dining options available at Wendy's on South Western Ave?
This location offers dine-in, drive-through, takeout, and delivery services where available.
Is Wendy's on 7031 South Western Ave currently open?
Yes, this Wendy's is open and committed to serving quality food every day.
How can I contact Wendy's at 7031 South Western Ave for questions or feedback?
You can call the location directly at (773) 737-1125, or reach the Customer Care team via their contact page or phone number 888-624-8140.
What nearby places can I visit before or after dining at Wendy's on South Western Ave?
Nearby you can visit Raspados Tropical for ice cream and smoothies, Victoria And Danny’s Southern Cuisines & BBQ Restaurant for southern food, or Walgreens for pharmacy and convenience needs.
Is there a nearby transit or travel-related service close to Wendy's?
Yes, Enterprise Rent-A-Car is nearby, making it convenient for travelers to pick up or drop off rental cars around their Wendy's visit.
Can I find beauty or salon services near Wendy's on South Western Ave?
Yes, nearby beauty and salon services include Simply Hair, Lovely Nails, Mama Hair Braids, and Matthew's Unisex Salon for your grooming needs.