Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, undercooked, or poorly prepared food, with several mentioning specific issues like old fries and incorrect orders.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders, leading to frustration among customers.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and unprofessional behavior from staff, contributing to a negative dining experience.
Order Accuracy
A significant number of reviews mentioned issues with order accuracy, including missing items and receiving the wrong food.
JB
Jonathan Brito
Jan 2, 2026
1.0
Food was exta greasy And over all messy
LL
lathan lamar
Dec 6, 2025
5.0
This Wendy's was A cut above the rest! Very fresh burgers! A nice spot overall! Wendy's free wifi is a nice touch also
JV
Jose Varela
Nov 15, 2025
1.0
The meat 🥩 was red 🤮🤮🤮🤮
JD
John Dope
Oct 31, 2025
2.0
Terrible customer service. Food takes too long even when it's not busy
LS
Luis Salaya
Oct 19, 2025
1.0
Toda la comida está muy mal y no echan todo lo que les pide uno los cafés son una asquerosidad y las hamburguesas son lo peor
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on 7031 South Western Ave, Chicago?
The drive-through at this Wendy's location is open daily from 7:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 7031 South Western Ave serves breakfast, including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available at the Apple App Store.
What are the dining options available at Wendy's on South Western Ave?
This location offers dine-in, drive-through, takeout, and delivery services where available.
Is Wendy's on 7031 South Western Ave currently open?
Yes, this Wendy's is open and committed to serving quality food every day.
How can I contact Wendy's at 7031 South Western Ave for questions or feedback?
You can call the location directly at (773) 737-1125, or reach the Customer Care team via their contact page or phone number 888-624-8140.
What nearby places can I visit before or after dining at Wendy's on South Western Ave?
Nearby you can visit Raspados Tropical for ice cream and smoothies, Victoria And Danny’s Southern Cuisines & BBQ Restaurant for southern food, or Walgreens for pharmacy and convenience needs.
Is there a nearby transit or travel-related service close to Wendy's?
Yes, Enterprise Rent-A-Car is nearby, making it convenient for travelers to pick up or drop off rental cars around their Wendy's visit.
Can I find beauty or salon services near Wendy's on South Western Ave?
Yes, nearby beauty and salon services include Simply Hair, Lovely Nails, Mama Hair Braids, and Matthew's Unisex Salon for your grooming needs.