Wendy's

3.2
1109 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8740 S. Lafayette Ave, Chicago, IL
60620, United States

Hours

Reviews

3.2
1,109 reviews
5 stars
358
4 stars
205
3 stars
161
2 stars
76
1 star
309

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the attitudes of employees.

Food Quality

Several customers reported receiving cold, old, or improperly prepared food, leading to disappointment with their meals.

Long Wait Times

Many customers experienced excessively long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and issues with the kiosk system were noted, indicating a lack of attention to detail.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt areas.
  • DK
    Dee Kingreckless
    Nov 13, 2025
    3.0
    Its wendys.....
  • OD
    omar dz
    Nov 8, 2025
    5.0
    Fish sandwich
  • DF
    David Fela
    Nov 2, 2025
    5.0
    Nice plc
  • EH
    Edna Horton
    Oct 21, 2025
    1.0
    They are Very Rude, My food had Hair in it no one had on Hair nets and all they hats sitting on a bunch of weave. It was horrible and i will not be going back.
  • KW
    Karen Williams
    Oct 13, 2025
    1.0
    I was offered a fork for my frosty

Frequently Asked Questions About Wendy's

Is 8740 S. Lafayette Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.