Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the attitudes of employees.
Food Quality
Several customers reported receiving cold, old, or improperly prepared food, leading to disappointment with their meals.
Long Wait Times
Many customers experienced excessively long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and issues with the kiosk system were noted, indicating a lack of attention to detail.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt areas.
DK
Dee Kingreckless
Nov 13, 2025
3.0
Its wendys.....
OD
omar dz
Nov 8, 2025
5.0
Fish sandwich
DF
David Fela
Nov 2, 2025
5.0
Nice plc
EH
Edna Horton
Oct 21, 2025
1.0
They are Very Rude, My food had Hair in it no one had on Hair nets and all they hats sitting on a bunch of weave. It was horrible and i will not be going back.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chicago, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chicago, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (773) 729-1401.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 8740 S. Lafayette Wendy’s serve breakfast?
Yes, this Wendy’s location in Chicago, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's located at 8740 S. Lafayette Ave, Chicago?
The drive-thru is open from 6:00 AM to 3:00 AM Monday through Friday, and from 6:30 AM to 3:00 AM on Saturdays and Sundays.
Is the Wendy's at 8740 S. Lafayette Ave currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on S. Lafayette Ave?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I order Wendy's food online from this location?
You can order online through Wendy's mobile app or at https://order.wendys.com by selecting this location.
Does this Wendy's offer delivery and takeout services?
Yes, this Wendy's offers dine-in, drive-thru, delivery where available, and takeout services.
How can I contact Wendy's at 8740 S. Lafayette Ave for feedback or questions?
You can call them at (773) 729-1401, use the Customer Care live chat on their contact page, or call 888-624-8140 for customer support.
Are there any nearby public transit options for getting to Wendy's at 8740 S. Lafayette Ave?
Yes, the CTA - 87th metro station and the 87th train station are nearby, making it convenient to reach Wendy's via public transportation.
What are some nearby shopping locations close to this Wendy's?
Nearby shopping options include Payless ShoeSource for footwear, Citi Trends for clothing, and Rainbow Shops for women's apparel and accessories.
Are there any local parks or attractions near Wendy's at 8740 S. Lafayette Ave?
Dan Ryan Woods Central Picnic Grove Number 3 is a nearby park you can visit before or after dining at Wendy's.