Customers consistently praised the attentive and friendly service from staff, with specific mentions of waiters like Marcos and Nico.
Food Quality
The food received high marks for flavor and freshness, particularly the pasta dishes and desserts, although some reviews noted inconsistencies in certain dishes.
Atmosphere
The restaurant's ambiance was described as cozy and inviting, making it suitable for various occasions, from family dinners to romantic dates.
Portion Sizes
Many customers commented on the generous portion sizes, often noting that dishes were large enough to share.
Authenticity
While many enjoyed the food, some reviews questioned the authenticity of the Italian cuisine, suggesting it may not meet traditional standards.
JB
Julias Bento
Nov 17, 2025
3.0
The food was good, nothing mind blowing, but not complaining about that, the ambiance a usual Italian style…
where I felt a little miffed was all the separate charges for all the little things… e.g. my husband ordered a vodka pasta and the waiter asked does he want sausage, peas, etc. as if it is part of the pasta, then when we got the bill each thing he asked about was all a separate charge. It’s the principle of the matter not the price of every little nickel and dimming. Also, what is this surcharge? What are all these hidden things?
While the waiters were nice, even though I mentioned we were celebrating 2 birthdays at least 2 times as well as in the reservation…not sure why they only acknowledged 1 birthday. Unless again it was about the nickel and dimming.
Also, as a side note, the little chocolate cake they offered my son was so small… yet they came with 5 dishes for sharing… Huh? So again the waiter “suggests” more desserts… thinking it would be small like that piece of cake, he steers us to 2 more desserts… they are HUGE. While that is theoretically nice…
Most waiters at other high end places will mention hey they are pretty big, as to alert you in case you are full… but nope…
Anyways, all in all did not like the feeling of being had in the end. Definitely would go elsewhere for good pasta and upfront pricing.
OD
Oakleigh Dalton
Nov 17, 2025
5.0
Cozy spot in the West Loop with amazing Italian food and friendly service. The pasta is flavorful, portions are generous, and the desserts are a perfect finish. Great for a date night or casual dinner with friends.
JH
Jeffrey Hildebrand
Nov 15, 2025
5.0
Service was on point. The grilled calamari was a nice change of pace to start the meal which melted in your mouth (veal Parm). The cake was the perfect blend of decadent and delicious.
CC
Catherine Bryan Riedel (CBR)
Nov 15, 2025
4.0
What’s good? The food! Old school Italian entrees in a fast paced, vibrant atmosphere. This place is not trying to redo Italian, it makes good Italian food.
Great first Alston in West Loop. It was full but not crowded and the there were all types of people—big parties, young, old, people on a date, family. Bread service free, a long wine by the glass list—thank you, plenty of apps, sides and the entrees you want to see.
CH
Caroline Hung
Oct 30, 2025
5.0
What a fantastic experience for our huge office dinner! We had 35 people and were comfortably set up in the semi-private dining area right across from the bar. The service was absolutely fantastic—they handled our large group flawlessly!
We kicked things off with a round of shared appetizers: calamari, a meatball salad, and sausage & peppers. Everything was really good. For my entree, I went with the linguine with white sauce (a must-have for me!). Just a heads-up: the portions are massive! I guess that's the Chicago way.
We finished with an incredible dessert spread, including cannoli, tiramisu, and cakes (pistachio, chocolate, and strawberry). Seriously, those cake slices were gigantic. The pistachio cake was the clear winner for me—so delicious!
Frequently Asked Questions About Viaggio Restaurant Chicago
What are the regular dining hours at Viaggio Restaurant Chicago?
Viaggio Restaurant Chicago is open for dining Monday through Thursday from 5:00 PM to 9:00 PM, Friday and Saturday from 5:00 PM to 10:00 PM, and Sunday from 4:00 PM to 8:00 PM.
Can I order takeout from Viaggio Restaurant Chicago?
Yes, Viaggio Restaurant Chicago offers takeout service during its operational hours.
Does Viaggio Restaurant Chicago provide delivery service?
No, Viaggio Restaurant Chicago does not offer delivery service but does provide in-store pickup and curbside pickup options.
What are the delivery hours for Viaggio Restaurant Chicago?
Delivery service is not provided by Viaggio Restaurant Chicago, but in-store pickup is available between 5:00 PM and 8:30 PM from Monday to Thursday, 5:00 PM to 9:30 PM on Friday and Saturday, and 4:00 PM to 7:30 PM on Sunday.
What cuisine types does Viaggio Restaurant Chicago specialize in?
Viaggio Restaurant Chicago specializes in Italian cuisine, including pasta, seafood, desserts, as well as offering vegetarian options. It is considered a fine dining restaurant with cocktail and wine bars.
Where is Viaggio Restaurant Chicago located?
Viaggio Restaurant Chicago is located at 1027 W Madison St, Chicago, IL 60607, United States.
What is the price range at Viaggio Restaurant Chicago?
The price range at Viaggio Restaurant Chicago is categorized as moderate (TWO).
Are there any notable nearby bars or restaurants close to Viaggio Restaurant Chicago?
Yes, notable nearby places include The Madison Bar and Kitchen, a cocktail bar and seafood restaurant, and Monteverde Restaurant & Pastificio, another Italian restaurant and bar.
What options do visitors have for wellness or fitness near Viaggio Restaurant Chicago?
Nearby wellness and fitness options include CrossTown Fitness gym, Studio Lagree gym and boot camp, StrikeFit Chicago martial arts club, and West Loop Fit Body Boot Camp.
Are there beauty or personal care services near Viaggio Restaurant Chicago?
Yes, nearby personal care services include Nail Party, NAILàCARTE - West Loop for waxing and nail services, and Nailacarte beauty salon and hair removal.