Viaggio Restaurant Chicago

4.7
884 reviews

About

Italian Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Viaggio Restaurant Chicago
1027 W Madison St, Chicago, IL
60607, United States

Hours

Reviews

4.7
884 reviews
5 stars
712
4 stars
104
3 stars
32
2 stars
14
1 star
22

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the food for its deliciousness and generous portions, particularly highlighting dishes like the lamb chops, pasta, and desserts.

Service

Many reviews noted the excellent service provided by the staff, with specific mentions of attentive and friendly waiters who enhanced the dining experience.

Atmosphere

The restaurant's cozy and inviting atmosphere received positive feedback, making it suitable for various occasions like date nights and family gatherings.

Pricing Concerns

Some customers expressed dissatisfaction with the pricing structure, mentioning hidden charges and feeling nickel-and-dimed for additional items.

Mixed Experiences

While many reviews were positive, a few customers reported negative experiences regarding service and food quality, indicating room for improvement.
  • DD
    Dorris
    2 days ago
    5.0
    Cozy place with warm lighting and relaxed music. The staff stayed attentive without hovering, and everything came out quickly. Prices felt fair for the quality. I’d gladly bring friends here again.
  • JB
    Julias Bento
    Nov 17, 2025
    3.0
    The food was good, nothing mind blowing, but not complaining about that, the ambiance a usual Italian style… where I felt a little miffed was all the separate charges for all the little things… e.g. my husband ordered a vodka pasta and the waiter asked does he want sausage, peas, etc. as if it is part of the pasta, then when we got the bill each thing he asked about was all a separate charge. It’s the principle of the matter not the price of every little nickel and dimming. Also, what is this surcharge? What are all these hidden things? While the waiters were nice, even though I mentioned we were celebrating 2 birthdays at least 2 times as well as in the reservation…not sure why they only acknowledged 1 birthday. Unless again it was about the nickel and dimming. Also, as a side note, the little chocolate cake they offered my son was so small… yet they came with 5 dishes for sharing… Huh? So again the waiter “suggests” more desserts… thinking it would be small like that piece of cake, he steers us to 2 more desserts… they are HUGE. While that is theoretically nice… Most waiters at other high end places will mention hey they are pretty big, as to alert you in case you are full… but nope… Anyways, all in all did not like the feeling of being had in the end. Definitely would go elsewhere for good pasta and upfront pricing.
  • OD
    Oakleigh Dalton
    Nov 17, 2025
    5.0
    Cozy spot in the West Loop with amazing Italian food and friendly service. The pasta is flavorful, portions are generous, and the desserts are a perfect finish. Great for a date night or casual dinner with friends.
  • JH
    Jeffrey Hildebrand
    Nov 15, 2025
    5.0
    Service was on point. The grilled calamari was a nice change of pace to start the meal which melted in your mouth (veal Parm). The cake was the perfect blend of decadent and delicious.
  • CC
    Catherine Bryan Riedel (CBR)
    Nov 15, 2025
    4.0
    What’s good? The food! Old school Italian entrees in a fast paced, vibrant atmosphere. This place is not trying to redo Italian, it makes good Italian food. Great first Alston in West Loop. It was full but not crowded and the there were all types of people—big parties, young, old, people on a date, family. Bread service free, a long wine by the glass list—thank you, plenty of apps, sides and the entrees you want to see.

Frequently Asked Questions About Viaggio Restaurant Chicago

What are the regular dining hours at Viaggio Restaurant Chicago?

Viaggio Restaurant Chicago is open for dining Monday through Thursday from 5:00 PM to 9:00 PM, Friday and Saturday from 5:00 PM to 10:00 PM, and Sunday from 4:00 PM to 8:00 PM.

Can I order takeout from Viaggio Restaurant Chicago?

Yes, Viaggio Restaurant Chicago offers takeout service during its operational hours.