Many customers reported issues with the quality of the food, including tough, undercooked, or burnt meat, and inconsistent seasoning.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and inadequate responses to complaints.
Consistency
Customers expressed frustration over the inconsistency in food quality, with some visits resulting in satisfactory meals while others were disappointing.
Value for Money
Several reviews mentioned that the portion sizes and quality did not justify the prices, leading to feelings of being overcharged.
CW
C Williams
3 days ago
1.0
Ordered through Door Dash and was very disappointed and disgusted! My turkey tips and rib tips were hard, dry, tasteless and repulsive!!! The fries were even gross! What happened here? The food used to be so good.. I wouldn't even feed this to a stray cat! I don't even think this is real meat because it made me vomit!
NM
Natha Mitchell
Feb 14, 2026
1.0
Went there late Friday evening and I ordered a medium rib tip. The tips were tough, greasy and gray looking. The taste was terrible. I won't be going back because this is the third bad experience.
CS
Cruz Sanders
Feb 11, 2026
1.0
I ordered two medium rib tips and a four-piece wing, and they couldn’t get that right. It was on the receipt, but I got two four-piece wings and a medium rib tip and had to wait for an hour.
TB
Taura Bell
Feb 9, 2026
1.0
Y'all really don't care what you serve people anymore. Leaving off a fry that I paid for is one thing serving undone poultry is another. I might have to alert the health department about this
RS
Ricky S.
Jan 31, 2026
1.0
I went in there last week after not eating there for a while and got the worst experience ever. Award winning barbecue used to come out of that building when Leon’s was there. When Uncle John’s first came out, the food was good. Now it’s like they just don’t give a damn at all. The meat was tough and low quality (full of fat). Ya’ll need to get ya’ll act together. There’s 2 other awesome BBQ restaurants in the area.