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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
UPDATED REVIEW:
STILL no one reaching out personally to take care of this VERY simple matter, just what sounds like a bs AI reply with a link to spend more of MY time filling out forms on their app that's slower than molasses in January.
Either REACH OUT TO ME LIKE A HUMAN BEING AND GIVE ME BACK THAT MONEY, or stop wasting my time. The well-deserved one-star review stays, and now the service review drops down from 3 to 1. Your manager needs training.
ORIGINAL REVIEW:
Had my first and only smoothie here a few days ago. $9 is insane but it sounded great; cranberry, strawberry, froyo and white chocolate. I subbed acai for the berries, wanted it less sweet, more tart. What I got was literally undrinkable; tasted like PURE SUGAR. Zero taste of cranberry or acai. It was revolting, and I'm a confirmed sweet tooth/sugar lover. Could not choke this down, poured it down the drain. Never had to do that with a smoothie in my life.
To put this into perspective, I've made smoothies using 10 ripe bananas WITH dates and they were less sweet than what they gave me. McDonalds's milkshakes are less sugary than this smoothie.
So I called, spoke to a lovely person working alone who took my name and number, as I want that $9 back. She said the manager would reach out.
They haven't. And now I'm out almost ten bucks for something I couldn't even consume. If they'd followed through and give me that refund, or a credit towards a food item to try instead I'd have given them a second chance. We live close by and it's always good to have a new local place to support.
Not a peep. So customers don't seem very important, and no human being on earth could possibly drink what I was given. Seriously. It was like being asked to drink pure syrup.
Disappointing, to say the least.
AM
Ashleigh Miller
Nov 8, 2025
5.0
Very welcoming , service amazing , very welcoming and smoothies are made with care
CT
Cody Temper
Nov 7, 2025
5.0
Clean facility and great smoothies! Maddie had the place running smoothing with how busy it was
JJ
Julian Jefko
Nov 2, 2025
5.0
Smoothies are a good size and the price isreasonable. I like the mocha madness the best.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe in Chicago accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours of Tropical Smoothie Cafe on weekdays?
Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM Monday through Friday.
Is curbside pickup available at Tropical Smoothie Cafe?
Yes, curbside pickup is available at participating locations including this one.
What services does Tropical Smoothie Cafe offer for ordering?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery.
Are there vegetarian or gluten-free options available at Tropical Smoothie Cafe?
Yes, they offer vegetarian, vegan, and gluten-free options including wraps, bowls, and smoothies.
Can I order ahead using a mobile app for Tropical Smoothie Cafe?
Yes, you can order ahead using their app available on iOS and Android, as well as online for delivery and pickup.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
What are some nearby transit options to get to Tropical Smoothie Cafe in Chicago?
You can use nearby CTA Bus Stops 1832, 5369, and 1917 for convenient public transit access to Tropical Smoothie Cafe.
Which hotels are located near Tropical Smoothie Cafe where visitors can stay?
Nearby hotels include Hotel Versey, The Wyndham Hotel Chicago IL, and Mid America Hotel, all convenient for visitors.
Are there any other dining options located close to Tropical Smoothie Cafe?
Yes, dining options nearby include Jimmy John's sandwich shop, Wow Bao Asian restaurant, The Counter burger restaurant, and Kuma's Too burger restaurant.