While many customers praised the friendly and attentive service, there were notable complaints about rude interactions and slow service during busy times.
Food Quality
The food received high marks for taste and variety, with specific mentions of burgers and brunch items, though some customers found certain dishes bland or overpriced.
Atmosphere
The restaurant is often described as having a cozy and lively atmosphere, but several reviews noted issues with loud music and noise levels affecting the dining experience.
Staff Recognition
Several reviews highlighted specific staff members for their exceptional service, contributing positively to the overall experience.
KB
Karla Boyd
4 days ago
5.0
Professional service and a pleasant atmosphere
RT
Ricardo Morales Torres
Jan 3, 2026
1.0
Came here at 11:33 and theyre closed! Liars!
EB
Eli Brottman
Nov 11, 2025
1.0
So rude!!! I called to clarify a dietary restriction and after I had a clarifying question to make sure nothing I was allergic to was in the food the man on the other side said "you asked, I told you" and refused to clarify with the chef even after I tried multiple times.
SL
Sarah Leiman
Nov 2, 2025
4.0
Such a great spot would definitely recommend! Great food and loved our server Madison so nice and attentive! Only issue was another server seemed to be having a bad day and was hard not to notice her attitude. Otherwise great spot! Will be back
SN
Serina Nunnally
Oct 29, 2025
5.0
I live in the neighborhood and eat here at least 3-4 times a month. The food is top tier. The service is exceptional and the General Manager is the Mayor of the restaurant. Greeting guests, running food and pitching in to make this place run like the well oiled machine it is! Staff seem very happy, food is always hot and fresh so color impressed and that means a lot coming from working in food service for 2 decades. Daily specials are so worth it, Thursday’s are my night so don’t go crowding the place lol but in all seriousness if you are looking for some great food and a nice chill vibe whether for a quick and quaint date night or a night out with you guys and gals if you’re in Uptown this is the place!
What are the opening hours of The Reservoir throughout the week?
The Reservoir is closed on Mondays. From Tuesday to Friday, it is open from 3:30 PM to 1:00 AM. On Saturdays and Sundays, it offers brunch from 11:00 AM to 3:00 PM and remains open until 1:00 AM, sometimes until 2:00 AM if there are many guests.
Where is The Reservoir located?
The Reservoir is located at 844 W Montrose Ave., Chicago, IL 60613, USA.
What types of food and drinks does The Reservoir serve?
The Reservoir serves burgers, beer, cocktails, drinks, sandwiches, salads, and appetizers in the Chicago area.
Does The Reservoir accept major payment methods?
Yes, The Reservoir accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa as payment options.
Does The Reservoir provide any services besides food and drinks?
Yes, The Reservoir operates a bar in addition to its food and drink offerings.
What languages are spoken at The Reservoir?
The Reservoir provides services in both English and Spanish.
How can I contact The Reservoir for reservations or inquiries?
You can contact The Reservoir by phone at +1 773-275-4000 or by email at david@reservoirchicago.com.
What nearby transit options can help me reach The Reservoir?
The CTA Bus Stop 17045 is nearby, providing convenient public transportation access to The Reservoir.
Are there any nearby attractions worth visiting before or after dining at The Reservoir?
Yes, you might enjoy visiting Sulejmani Tower, a landmark and historical building nearby, or The Hazelton Apartments, another local landmark.
Where can I find other amenities near The Reservoir?
Nearby amenities include Berries Chicago (flowers and candy store), Venus Salon and Spa, and FOOD TOWN La Michoacana grocery store, all convenient for a variety of needs before or after your visit to The Reservoir.