What are the regular opening hours of The Palm - Chicago?

The Palm is open daily from 11:30 AM to 10:00 PM.

Does The Palm - Chicago have any special hours or events?

Yes, they offer Happy Hour Monday through Friday from 3:00 to 6:00 PM.

What kind of cuisine and specialties does The Palm - Chicago provide?

They specialize in steak, jumbo Nova Scotia lobster, classic Italian dishes, craft cocktails, and wine.

What is the dress code for dining at The Palm - Chicago?

The dress code is dressy, suitable for fine dining.

What payment methods are accepted at The Palm - Chicago?

They accept American Express, Cash, Check, Discover, MasterCard, and Visa.

Where is The Palm - Chicago located?

It is located at 323 East Wacker Drive, Chicago, IL 60601, inside the Swissotel Chicago, overlooking the Chicago River with views of Navy Pier and The Magnificent Mile.

Are there any nearby hotels where one could stay before or after dining at The Palm - Chicago?

Yes, Swissotel Chicago and the Aqua Hotel are nearby, providing convenient accommodation options close to the restaurant.

What nearby entertainment options are available after visiting The Palm - Chicago?

Guests can visit Casino Chicago for entertainment or enjoy a drink at nearby lounges such as Amuse or The Lobby Lounge.

Brand Certified

The Palm - Chicago

4.3

(748 reviews)

Get Directions Reserve Order Menu Call Website

Business Details

323 East Wacker Drive, Chicago, IL

60601, United States

(312) 616-1000

https://www.thepalm.com/restaurants/chicago/

About

Steak HouseThe Palm

Located in Swissotel Chicago overlooking the Chicago River, with views of Navy Pier and The Magnificent Mile, The Palm Chicago enjoys a truly fantastic setting in the heart of the city. Following an exciting renovation in the spring of 2018, the restaurant features a stunning bar area, elegant main and private dining spaces, and a beautiful hand-painted mural of our beloved skyline.

Details

Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Accepts reservationsAvailable
Requires reservationsNot available
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksNot available
Curbside pickupAvailable
Drive-throughNot available
BreakfastNot available
LunchAvailable
DinnerAvailable
VegetarianAvailable
[Free/Paid] wi-fiNot available
RestroomAvailable
Welcomes familiesAvailable
Kid friendlyNot available
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable

Location

The Palm - Chicago

323 East Wacker Drive, Chicago, IL

60601, United States

Get Directions

Hours

Monday11:30 AM - 10:00 PM

Tuesday11:30 AM - 10:00 PM

Wednesday11:30 AM - 10:00 PM

Thursday11:30 AM - 10:00 PM

Friday11:30 AM - 10:00 PM

Saturday11:30 AM - 10:00 PM

Sunday11:30 AM - 10:00 PM

2026-04-0511:00 AM - 8:00 PM

2026-05-1011:00 AM - 8:00 PM

2026-06-2111:30 AM - 9:00 PM

Reviews

4.3

748 reviews

5 stars

474

4 stars

147

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from staff, highlighting specific servers who made their dining experiences memorable.

Food Quality

While some dishes received high praise, particularly the steaks and certain appetizers, there were numerous complaints about food being overpriced, bland, or poorly prepared.

Atmosphere

The restaurant's ambiance was generally well-received, though some noted it could be noisy during peak hours.

Value for Money

Several reviews indicated that the prices were high relative to the quality of food and service received, leading to mixed feelings about overall value.

JZ
Justin Zalewsky
3 days ago
5.0
The palm is always a solid option. Great lunch place for a business meeting.
FA
Francisco Alvarado
Feb 19, 2026
5.0
Excellent food and exceptional service. The Palm Restaurant offers one of the best dining experiences in Chicago. The service is simply the best I’ve experienced in the city. Everyone is attentive, professional, and welcoming. Highly recommended.
CJ
Cheyanne Jamison
Feb 19, 2026
5.0
We love the palm and are very thankful the amazing wait staff. They are attentive and always remember us. Mauricio and his father are next level with service! The burger is fabulous! A must try!
AW
audra ward
Feb 10, 2026
5.0
We visited The Palm during Restaurant Week 26, Jamie was our server. The food was exceptional, seasoned well and generous portions. Our server was very attentive, her timing was awesome. As we finished our bread, the appetizers were brought, and she recognized when we may want another drink. Excellent experience, definitely will return.
JJ
jsuey1
Jan 19, 2026
2.0
I have been to the Palm at many locations and always had a positive experience. Unfortunately, my visit this past weekend was not the best. Our server Cierra was fantastic. She gave us prompt and friendly service. She noticed that my son was battling a cough and provided him a cough drop, which was greatly appreciated. The issue was with another server waiting on the booth next to us. She engaged in a conversation with her party that turned into loud, profane political rant. This displayed a complete lack of awareness and training that one should expect from an establishment like the Palm. I had my 8 year old son with me who heard words that he had never heard before. The restaurant was mostly empty so her outburst was clear for everyone to hear. I didn't complain on site because my son and I were exhausted and I didn't want him to endure more than what we already experienced.