Business Details
About
Soul Food Restaurant
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
364 reviews
5 stars
215
4 stars
46
3 stars
28
2 stars
21
1 star
54
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers had mixed experiences with food quality, with some praising the flavors and seasoning while others criticized it for being overly salty or poorly prepared.
Service Issues
Several reviews highlighted long wait times and inconsistent service, with some customers expressing frustration over unprofessional behavior and order inaccuracies.
Pricing Concerns
Many customers felt that the prices were high relative to the portion sizes and quality of food, leading to dissatisfaction.
Positive Experiences
Despite the criticisms, numerous customers enjoyed their meals and expressed a desire to return, citing specific dishes as highlights.
Atmosphere and Cleanliness
The restaurant was noted for its clean and pleasant atmosphere, contributing positively to some customers' dining experiences.
- KRKennard RushOct 20, 20255.0My first time eating here. Them folks know how to cook
- MHMelvin HenleyOct 3, 20255.0Food on the run is dope! I met the owner and today I got the Stuffed Salmon with Greens and Mac as sides!
- TBTaneesha BrooksSep 27, 20255.0Listen.....I dont know what the other reviews were about and im not here to tell anyone about their experience etc...but my food was GOOD lol. Im glad I didnt let the rating stop me from going because baby that food was good. My fiance picked up my order and let me tell you. The cabbage was good, the Mac n cheese was good, the chicken wings were good, the Cajun Alfredo was good. 🤷♀️🔥aw and I had the turkey spaghetti as well....GOOD! Everything was seasoned to perfection and not overly seasoned! People want foods that are heavily salted to the point all you taste is salt..NOT ME. Mind you i just moved from hoffman estates and there are not many spots like this out there. I will be back for sure.
- KJkameri jacksonSep 21, 20255.0Great food
- ARArlese RedmondSep 13, 20251.0I cannot believe they use in frozen corn with creole season and partially talking about cajun corns mushi and disgusting $5.50 the cabbage is plain the macaroni is just no season and disgusting overpricing.\nAnd food is not on point
Frequently Asked Questions About The Neighborhood Gem
What are the regular operating hours of The Neighborhood Gem?
The Neighborhood Gem is open Monday, Wednesday, Friday, and Saturday from 12:00 PM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM. It is closed on Tuesdays and Thursdays.
Does The Neighborhood Gem offer delivery and pickup services?
Yes, The Neighborhood Gem offers in-store pickup, delivery, and curbside pickup services.
Is The Neighborhood Gem open on holidays?
The Neighborhood Gem is closed on November 5, 2025, as a holiday closure.
Where is The Neighborhood Gem located?
The Neighborhood Gem is located at 8040 S Ashland Ave, Chicago, IL 60620, United States.
What type of cuisine does The Neighborhood Gem specialize in?
The Neighborhood Gem specializes in soul food, southern, Creole, Cajun, seafood, and American cuisine, including fried chicken and catering services.
Where can I view the menu and place orders online for The Neighborhood Gem?
You can view the menu and place orders online at https://theneigborhoodgem.com/menu.
What is the price range at The Neighborhood Gem?
The price range at The Neighborhood Gem is moderate, indicated as 'TWO'.
Are there any restaurants near The Neighborhood Gem with similar cuisine?
Yes, nearby restaurants with similar cuisine include Chicago Food On The Run (southern and Cajun), Jamaican Tropical Cuisine (Jamaican and Caribbean), Jerk Chicken (fast food chicken), and J & R's Caribbean Hut (Caribbean cuisine).
What nearby places can I visit before or after dining at The Neighborhood Gem?
You can visit nearby churches like Faith Revival Center Church, Trinity United Church Baptist, and The Gathering Worship Center. For shopping needs, CVS Pharmacy and Big Pawn are nearby options.
How can nearby transit and service locations help in accessing The Neighborhood Gem?
Nearby services like Boost Mobile South Ashland Avenue can assist with mobile communications, and Marathon Gas offers fuel and convenience. These nearby locations can be handy for customers traveling to The Neighborhood Gem.