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Taco Bell / KFC

3.0
(1041 reviews)

Business Details

2807 W Irving Park Rd, Chicago, IL
60618, United States
(773) 267-0071

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2807 W Irving Park Rd in Chicago. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
2807 W Irving Park Rd, Chicago, IL
60618, United States

Hours

Reviews

3.0
1,041 reviews
5 stars
296
4 stars
149
3 stars
158
2 stars
105
1 star
333

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.

Cleanliness

Customers frequently mention unsanitary conditions in the restaurant, including dirty tables and unmaintained drink stations.

Order Accuracy

Many reviews indicate that orders are often incorrect or incomplete, leading to customer frustration.

Staffing Issues

Several customers noted that the location appears to be consistently understaffed, contributing to slow service and poor customer experiences.
  • FB
    Faustina Brown
    Feb 4, 2026
    1.0
    I came in at 9:45-9:50pm and they were so rude. Rushed me on my order and started completing it even after I said I was still deciding what to get. Disrespectful at the window telling me to hurry up and put my card on the reader. There was one single car behind me. Unbelievable.
  • ES
    ethan stagg
    Jan 25, 2026
    1.0
    I never leave a review in general, let alone a poor one. But i’ve had at least 5 instances at this Taco Bell where they have ignored me at the drive through or told me to go because they couldn’t take my order. How has this never been an issue at any other Taco Bell Franchise i’ve been to? It makes no sense and it’s the last time i’ll even attempt ordering from here.
  • AV
    Alesia Vargas-Martin
    Jan 24, 2026
    4.0
    Excellent service . Loved the cheesy gorditas.
  • NF
    Nétra Faeborn
    Jan 5, 2026
    1.0
    I'm my doordash driver and I had 2 orders to pick up. I arrived at 2:34 and waited in the lobby with about seven other people. About 2:45 the lobby had like 11 people and a man came out of the back and spent about a minute getting out a plastic bag for the box he was holding and took about 23 seconds to tie that bag he was clearly not in a hurry. He gave one person their order. Then, asked me what my name was on my order. I told him I had 2 i gave him the names and he said Something unintelligible and walked away. I looked at the growing crowd behind me.And they kind of shrugged their shoulders, wondering what just happened, so I turned and I walked out to my car to wait because the room had gotten packed at this point. The parking lot was full. The drive through was the full as well and I listened to my audiobook and just watched the people in the parking lot. People were coming out with no food and driving away. Cars were I'm leaving the line. I looked at my orders on my phone and it's said that I could unassign the order if I wanted to Alright.I decided to check one more time to see if any of my orders were ready i waited for about 5 minutes. The few people that were in the store before I got there were still standing where they were most of the people had left when he came back around to the front. I asked him if he had my orders done. He said something that was unintelligible again. I asked him quickly" say again?" He said something along the lines of "we ain't on that yet" his voice was completely slurred eyes were bloodshot and snot was hanging out of his nose into his mustache at this point. I was completely grossed out and I walked out And I reported it to doordash customer service. Either the man was really drunk or he was sick. But either way, he should not have been there at all. I almost definitely will not be back. I had DoorDash block this location. It's definitely a health hazard. If this is how employees are expected to be at work. I would give zero stars as a matter of fact.I think this location owes me Five stars.
  • AG
    Ariel Garcia
    Jan 4, 2026
    1.0
    This place should be closed. Twice, I’ve been to this location and “they ran out of beef”. Drive-thru is slow. When you finally get to the window, you’re not greeted with. Hello., But with your amount total . What makes this even worse is that the staff has this “ I don’t care attitude” . Oh and let’s not forget the 2nd time they give me my drink at %75 full, with no napkins. Place is a dump, Officially done with this location.

Frequently Asked Questions About Taco Bell / KFC

What are the regular opening hours for dining at Taco Bell / KFC at 2807 W Irving Park Rd?

The restaurant is open from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.

When is the drive-through service available at Taco Bell / KFC?

Drive-through is open from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Brand Certified Facts from Taco Bell / KFC

Taco Bell / KFC partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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