Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 178 North Wabash Ave in Chicago. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted rude and unprofessional staff, with complaints about slow service and poor communication.
Cleanliness
Customers reported unsanitary conditions, including dirty bathrooms and overall lack of cleanliness in the restaurant.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food preparation problems.
Long Wait Times
Several reviews mentioned excessively long wait times for food, often exceeding 30 minutes, even during less busy hours.
Ambiance
The atmosphere was described as uncomfortable and unwelcoming, with reports of loitering and harassment by homeless individuals.
SM
Shaye Marie
1 day ago
2.0
I went in ordered on their kiosk and my food was ready for 10 minutes and no one informed me. My food was extremely cold and it was workers giving drunks free food while mine was cold. It was drunk people everywhere but it was clean in the store.
TH
Theo Helfers
2 days ago
1.0
I always trick myself into hoping this location has somehow got its act together and end up disappointing myself. This location is consistently slow and they never have Baja Blast syrup at the drink fountains.
Went in for lunch, ordered food at 12:15 and wasn't out of the store until 12:40. I ordered 2 cheese rollups, a taco, and a drink that you pour yourself at the fountains. 25 minutes of waiting for two of the easiest items on the menu.
I think it's an understaffing issue, or maybe their workers just aren't paid enough to care. But the 3 women on the line were definitely not keeping up with the lunch rush. I honestly think that's a wild failure on management's end. Clearly these ladies not equipped to handle a Loop lunch rush, but in the handful times I've been here over the past year, nothing has changed.
The workers are nice and might even be doing their best, it's just not enough to keep up with the foot traffic and online/delivery orders. Hire more people or something lol
AL
Anna Lovasik
6 days ago
4.0
Andre and the boys killed it!!! They were working so hard to make up for the woman who quite literally walked off the line while making my burrito
BM
Brandon Martin
Feb 18, 2026
5.0
Daniel and Alfred are amazing . Great service. Fast . Reliable on time . With a pleasant attitude.
CV
Croft Vandervort
Jan 27, 2026
1.0
The young Spanish guy employee that works Monday evening is rude and doesn't know how to provide hospitality or service with a genuine wholesome smile.
The employees need to be retrained. They don't know how to communicate with customers or food couriers. If they can't handle the heat they need to get out of the kitchen.
I asked both employees for gift cards to purchase and they both didn't know where they were or if they had any and so they said they don't have any. So when I ordered food and I was waiting for my order I saw the gift cards behind the cash register up high on the shelf on display.
When I tried to communicate with the black guy and the Spanish guy employee, They both were very quick to try to shut me up because they were very busy preparing food and a lot of people were waiting in line to pick up orders. So I spoke up and said I'm leaving now so just give my food to the homeless guy please because I bought two orders of food for the homeless guy and I also left without purchasing gift cards. The Spanish guy tried to sound like a tough guy and get the last word instead of being more understanding.
The ambiance of this place is very uncomfortable and very scary.
The employees obviously don't know how to handle things properly or articulate eloquently.
Frequently Asked Questions About Taco Bell Cantina
What are the general operating hours of Taco Bell Cantina at 178 North Wabash Ave?
The restaurant is open from 9:00 AM to 2:00 AM Monday through Thursday, from 8:00 AM to 5:30 AM on Friday, from 5:45 AM to 5:30 AM on Saturday, and from 5:45 AM to 2:00 AM on Sunday.
Does Taco Bell Cantina at this location have a drive-through service?
No, Taco Bell Cantina at 178 North Wabash Ave does not offer drive-through service.
Can customers order food online or via a mobile app from this Taco Bell?
Yes, customers can order ahead online or on the mobile app for pickup or delivery from Taco Bell Cantina at this location.
Are there vegetarian options available at Taco Bell Cantina?
Yes, Taco Bell Cantina serves vegetarian options as part of their menu.
What payment methods are accepted at Taco Bell Cantina on North Wabash Ave?
The restaurant accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Taco Bell location serve alcohol and beer?
Yes, Taco Bell Cantina serves both alcohol and beer at this location.
Is there seating available inside the Taco Bell Cantina at 178 North Wabash Ave?
Yes, the restaurant has seating available and welcomes families and children.
What nearby restaurants can customers visit before or after Taco Bell?
Nearby restaurants include Panda Express for Chinese fast food, Capriotti’s Sandwich Shop for sandwiches and soups, The Halal Guys for Mediterranean fast food, Red Robin Gourmet Burgers and Brews, Elephant & Castle for American food and pub atmosphere, Dunkin Donuts for coffee and donuts, and TrollFace for arts and entertainment dining.
Are there nearby public or educational institutions around Taco Bell Cantina?
Yes, nearby institutions include the City Colleges of Chicago - District Office, District Office City Colleges of Chicago, Pestalozzi-Froebel Teachers College, SOLEX College, CSW Career Academy, and One Million Degrees educational services.
What are some notable nearby services and facilities close to Taco Bell at 178 North Wabash Ave?
Nearby services include Alcoholics Anonymous for addiction treatment, Genesys Works Chicago professional services, Consulado del Ecuador en Chicago embassy, Attune Medical healthcare supplies, Coin Cloud Bitcoin ATM, AirTec Computer and Phone Repair, J & D Alterations, Fashion Nails salon, Illinois Safe Schools Alliance, and Blue Sky Chicago corporate office.
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