Taco Bell Cantina

Reviews

• AD

  Aly Davis

  1 day ago
  1.0
  The swing-shift manager at this establishment, Karen Medina, demonstrated prejudicial treatment towards myself and colleague. At arrival, I went to you the restroom, however, Oscar, the cashier, announced to the store that the restaurant were not private. Understood, I purchased a drink and asked if the restroom needed a key to be opened. Oscar explained that the manager would need to open it. He went to Medina and told her that I needed access to the restroom. Medina did not move from the kitchen, and after 3 mins of her failing to acknowledge that I’m was waiting for her , I asked her if she was going to open the restroom and she told me I needed to wait until she’s finished in the kitchen. I explained that I needed to use the restroom and I’d rather not urinate on the floor, Medina tone raised, stating , “I have orders, can’t you see I’m making orders, can’t you wait!” I told her that I could not wait, I needed to use the restroom and she could simply open the door. Medina disregarded and continued to ignore me for another 3 mins. Oscar and Medina continued making food while making me wait to use the restroom. Finally, Medina walked over to the restroom and put in a code. This was disappointing and upsetting because the code could’ve been provided to allow me to use the restroom and allow her to continue working. Instead, Medina was argumentative and disrespectful. When I finally was allowed into the restroom, 2 stalls did not have toilet paper, the store was playing music with racial slurs and profanity, which was not realized until I got inside the restroom. When I finished, I went back to the register and requested a refund for the prejudice treatment received by Oscar and Karen Medina (Manager.) Medina began speaking in Spanish to Oscar regarding me already using the restroom and requesting a refund, yet when Medina was asked to make the transaction, she refused to come to the register. I requested both their names and Medina refused to give me her name while Oscar (cashier) attempted to lie and give me a false name. Medina’s name was on the receipt. I have never experienced such racial discrimination at any establishment and for a “manager” to behave so poorly, it’s unacceptable. Karen Medina should not be a manager of anything. I legit wouldn’t give ay stars if it was an option. Keywords: prejudice, racial discrimination, racial slurs, profanity, prejudicial treatment, argumentative. Attached is the music played in the store. Duration: Order a drink at 4:49 Allowed into the restroom at 4:56
• GE

  Grace Evan

  1 day ago
  1.0
  they apparently only accept mobile orders. so if you want something now dont come. there is also bugs running around outside and they only accept mobile orders. not sure why they stay open when the employees say they cannot accept new orders. curious. does not matter if they are open they will not help you if youve made mobile order. they will not even refund you.
• JI

  Jesus Bedoy III

  1 day ago
  1.0
  Bathroom closes at 10:00? Yet you’re open until 2:00 A.M. You have 5 employees working to serve 50 people This is a joke and the owner should be ashamed to even say this is their spot
• BB

  brooklyn

  Nov 9, 2025
  1.0
  Employee verbally assaulted me and my boyfriend, refused to either refund or hand over my food when it was right there, allowed a homeless man to sexually assault another girl in there and make comments that made her uncomfortable and leave, made fun of both of us. gaslighted me and told me i never asked for a refund when i did . I’m out $25 whatever pocket change 😂😂😂 i didn’t get the managers name
• RC

  Reid Courtney

  Nov 1, 2025
  1.0
  if the workers had name tags, I would name them all. unfortunately for Will, he’s the only name I know. Visited on October 31, 2025. The service was absolutely horrible. The workers were rolling their eyes, ignoring all customers, and taking their precious time to prepare orders during a rush. I waited for over 2 hours for my food to be taken by someone else, and when I asked the worker about it I was treated like an idiot and blamed for someone else stealing my food. Absolutely despicable service. Absolutely disgusting restaurant. Will never visit again.

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