Taco Bell

3.7
379 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 500 W. Madison Ave in Chicago. We're serving all your favorite menu items, from classic burritos and tacos, to new favorites like the $5 Double Stacked Tacos Box, Crunchwrap Supreme, Fiesta Taco Salad, and Chalupa Supreme. So come inside, or visit our drive-thru. You can also order online and skip our line inside.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Taco Bell
500 W. Madison Ave, Chicago, IL
60661, United States

Hours

Reviews

3.7
379 reviews
5 stars
171
4 stars
69
3 stars
62
2 stars
20
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and fast service, while others report rude staff and long wait times.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness and Environment

The location is generally noted for being clean and having a pleasant atmosphere, although some customers have reported issues with the dining experience.

Operational Issues

Customers have expressed frustration with inconsistent hours and the inability to place orders due to staff shortages or closing early.

Food Quality

While many customers enjoy the food, there are complaints about portion sizes and the quality of specific items.
  • JG
    Jack Greene
    1 day ago
    4.0
    Food came fast and reasonably hot. Great for last minute dinner plans for the kids!
  • SO
    Sean O'Connor
    Oct 9, 2025
    5.0
    Taco Bell corporate still has incorrect opening hours posted in their app. And I would kill to have this open for breakfast. Anyway the folks at this location don’t get a say in that and they are an awesome staff with lightning quick service. I usually chat with the cashier (or whatever you call a cashier in our current cash-less economy) and they’re always nice & personable, even when the environment is stressful. Never had an issue with an order and I come here all the time.
  • BS
    Beth Spencer
    Oct 3, 2025
    5.0
    I’ve come here twice in one week between 6 and 6:30 pm and both times I had friendly, fast service, with both orders correct. Is it like that the rest of the time? Based on other reviews, PROBABLY NOT, but apparently the rock stars at this location work weekday evenings!
  • EA
    Erica Avila
    Sep 19, 2025
    1.0
    This worker literally make the food of any customer that come in before DoorDash orders than been waiting for over 30 min . Mean while if a customer comes after us and orders they will have their order ready before our doordasher customers
  • KM
    KC Magrath
    Sep 7, 2025
    1.0
    Food sat at Taco Bell while “finding another driver”. That driver was on a bike. By the time it got here the shells were stuck to the paper and soggy. When separated from the paper, the shells were in half with all toppings falling out the bottom. We ordered 3 crunchy taco supreme meals with root beer. Exactly 1 of the 6 tacos had sour cream. Just disappointing all the way around.

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 500 W. Madison Ave in Chicago?

Taco Bell at 500 W. Madison Ave in Chicago is open from 10:00 AM to 9:00 PM, Monday through Sunday.

Does this Taco Bell location have a drive-thru service?

No, the drive-thru is closed every day at this Taco Bell location.