Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 500 W. Madison Ave in Chicago. We're serving all your favorite menu items, from classic burritos and tacos, to new favorites like the $5 Double Stacked Tacos Box, Crunchwrap Supreme, Fiesta Taco Salad, and Chalupa Supreme. So come inside, or visit our drive-thru. You can also order online and skip our line inside.
Feedback on staff behavior is mixed; some customers report friendly and helpful service, while others describe rude interactions and poor handling of orders.
Food Quality
Many customers praise the freshness and taste of the food, but there are complaints about incorrect orders and insufficient portions.
Operational Issues
Customers frequently mention problems with closing hours and order fulfillment, including being turned away before closing time and long wait times.
Ordering Experience
There are complaints about the reliance on kiosks for ordering, leading to frustration among customers who prefer direct interaction.
Pricing Concerns
Some customers feel that prices are higher than at other locations, and there are complaints about the value received for the cost.
SV
Saumya Vora
Dec 29, 2025
1.0
The staff doesn’t know how to politely talk with customers. I requested to just remove the ice from my drink and rude lady told me that I have to buy a new drink.
AA
Aaron Adjepong
Dec 24, 2025
1.0
Hour before closing, stopped serving
TH
Tenley H
Dec 20, 2025
5.0
As an avid Taco Bell connoisseur, I can confidently say that this taco bell was THE BEST I have ever had. The food was fresh, ratios were perfect, seasoning and sauces well proportioned, and the staff was friendly. Seriously though, these employees should be proud and the food should be the gold standard of taco bell everywhere. I got a chicken quesadilla and nacho fries and loved every second of the meal, my friends got burritos and had very similar reactions to me, all around an amazing experience.
JG
Jack Greene
Nov 23, 2025
4.0
Food came fast and reasonably hot. Great for last minute dinner plans for the kids!
SO
Sean O'Connor
Oct 9, 2025
5.0
Taco Bell corporate still has incorrect opening hours posted in their app. And I would kill to have this open for breakfast.
Anyway the folks at this location don’t get a say in that and they are an awesome staff with lightning quick service. I usually chat with the cashier (or whatever you call a cashier in our current cash-less economy) and they’re always nice & personable, even when the environment is stressful. Never had an issue with an order and I come here all the time.