Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 500 W. Madison Ave in Chicago. We're serving all your favorite menu items, from classic burritos and tacos, to new favorites like the $5 Double Stacked Tacos Box, Crunchwrap Supreme, Fiesta Taco Salad, and Chalupa Supreme. So come inside, or visit our drive-thru. You can also order online and skip our line inside.
Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and poor communication.
Food Quality
Food quality is generally appreciated, with many customers enjoying the freshness and taste, though some report issues with incorrect orders and portion sizes.
Operational Issues
Customers frequently mention problems with hours of operation, including early closures and issues with online orders.
Cleanliness and Atmosphere
The restaurant is often noted for being clean and having a pleasant atmosphere, contributing positively to the dining experience.
CW
Carter Waite
2 days ago
2.0
This store always, always forgets part of your order. Every single time. There is a Taco Bell on Randolph St that actually has their act together, you actually get all the items you pay for
AK
afsha khan
Feb 15, 2026
5.0
I always have a good time getting food at this location, I cannot have meat so every time I am here the staff patiently attends to my needs and I always leave satisfied …. My favourite of all the staff members is CC she is the best employee , so kind and generous always smiling ♥️!
JJ
JB1859
Feb 6, 2026
1.0
Wouldn’t take my order almost 30 min before closing time very rude and unprofessional
CP
Curtis Park
Jan 12, 2026
5.0
Taco Bell is amazing. I appreciate the staffs and managers kindness to me even though I have autism and their food is amazing and really good. Manger Matty is very nice. The restaurant is in good condition. Amazing tacos and cream soda freeze. Must come back. 10/10.
SV
Saumya Vora
Dec 29, 2025
1.0
The staff doesn’t know how to politely talk with customers. I requested to just remove the ice from my drink and rude lady told me that I have to buy a new drink.