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Brand Certified

Taco Bell

3.6
(1458 reviews)

Business Details

3511 Devon Avenue, Chicago, IL
60659, United States
(773) 588-9712

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3511 Devon Avenue in Chicago. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3511 Devon Avenue, Chicago, IL
60659, United States

Hours

Reviews

3.6
1,458 reviews
5 stars
631
4 stars
245
3 stars
198
2 stars
105
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently complained about food being poorly prepared, incorrect orders, and issues with cleanliness, including hair found in food.

Staff Attitude

Many reviews noted a lack of professionalism and empathy from staff, with some customers feeling disrespected or ignored.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and well-prepared food, indicating inconsistency in service.
  • AA
    A Alezander
    4 days ago
    2.0
    Service was great — the staff was friendly. However, the food quality was very disappointing. I ordered a cheese quesadilla and some tacos, but the quesadilla barely had any cheese in it. It was mostly tortilla, and I could hardly see or taste any cheese at all. The tacos were okay, but overall the food did not meet expectations. Good service, but the quality of the food really needs improvement.
  • MR
    Maxx Roti
    Feb 7, 2026
    5.0
    Vibes are great. Placed two mobile orders as we pulled up and the staff confirmed effortlessly. Food was ready to go within a few mins even after adding an order at there window.
  • SS
    Saylor
    Feb 4, 2026
    5.0
    Despite all the many one star reviews, my meal was great. The staff were friendly and kind, the food tasted good. And there were no mess ups on my order. So maybe it just depends on what day you go, either way don’t let the reviews scare you.
  • QS
    Quidra Sijuade
    Jan 24, 2026
    1.0
    Very, very slow service & rude staff.
  • KS
    Kylie Simone
    Jan 24, 2026
    1.0
    The absolute worst customer service imaginable. I do not understand what personal beef Juan has with customers, but he is so disrespectful every single time I have been there. As soon as I hear his voice, I know my order is going to be messed up. I ordered a black bean crunch wrap. His stupid self gave me a BEEF crunch wrap. I am a VEGETARIAN. I bit into it and realized it had beef. It is strictly against my religion to eat beef. He is so disrespectful and unprofessional, he needs to be fired asap.

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