Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3511 Devon Avenue in Chicago. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted consistently poor customer service, with rude staff and long wait times being common complaints.
Food Quality
Many customers reported receiving incorrect or poorly prepared food, including issues with missing items and unsanitary conditions.
Staff Attitude
Several reviews mentioned unprofessional behavior from employees, including dismissive attitudes and lack of assistance.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that experiences can vary.
Cleanliness Issues
Multiple reviews pointed out cleanliness problems, including dirty dining areas and unsanitary food handling.
KA
Kaylie Alibasic
Nov 12, 2025
1.0
We had placed a mobile order for this location (double checked our receipt) and they claimed they didnt have it, even after I tried to show him my receipt (he wouldnt even look at it). How do you not have an order I clearly have a receipt for? 9/10 times they have my food ready, but this worker was insistent that our food did not exist. I simply said ok and walked away because it likely wasnt the workers fault, but he did seem to lack any empathy or want to even help me (I was on the verge of tears since my day had already been horrendous on top of this).
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Erin RavenSkye
Nov 11, 2025
2.0
Oh Taco Bell, how you crushed my hopes. I was having a terrible day, and the app offered something I've never tried before - a 5 layer burrito. Why it's more expensive than the 7 layer burrito, I don't understand, but decided to go for it. Added rice and asked for it grilled. I feel like every bit of the order was incorrect. Burrito...each bite, no rice...no rice...no rice....finally found the rice in the last tiny bit (see photos). Asked for no ice in my drink (as seen on my receipt), but I had a cup full of ice. Funniest part, I did not request sauce, and got this giant pile of assorted sauces. Feeling like sharing my experience makes me a Karen, I'm just super crushed and feel let down. Taco Bell used to be my go-to comfort food, but I think we need to part ways.
AH
Alex Harry
Oct 25, 2025
1.0
DO NOT COME TO THIS PLACE, horrible service.
I was going to pick up come food on my way home from work, and I ordered crispy Doritos tacos supreme. And once I payed for it, I drove to where they give me my food. When I arrived to the window, they gave me my food and I checked it, the food was good and packaged well, but when they gave me my drink, I couldn’t reach for it. So I thought the staff would be considerate enough to extend their hand out so it would be easier for me to grab the drink, but no. They wouldn’t even extend their hand out for me, and they even criticized me for spilling the drink while receiving it, I heard they said “oh my god” and they looked at us while we drove away. Absolutely will not be returning.
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Alex Stefanovic
Sep 30, 2025
5.0
I have been trying the value meal.
Good prices.
The chicken items are ok
SG
Steve Grande
Aug 21, 2025
1.0
My service experience started off on the wrong foot and only got worse from there. When ordering through the drive thru, I was met with an unpleasant attitude from the server. He was also very impatient as we were trying to order (even though there was no one in line behind us). Someone in my car had ordered a separate mobile order and we were trying to pick it up in the drive thru as well. I made that clear and was met with no opposition. Then when he handed me my order, he said I needed to pull around to the mobile pick up (wish he would have mentioned that when I originally ordered, but ok). I then asked, "where is that?" He responded with an irritated tone and started with "Well if you would have listened to me the first time..." I was stunned because I was genuinely asking where the mobile pickup was, because I have only taken out drive thru. Also, it was very hard to hear him due to the fact that he spoke quietly and didn't project his voice. I said "alright, thanks" and he responded with "you don't have to be rude about it". That really rubbed me the wrong way because all I did was ask a question.
I get that my order was unconventional. I understand that service at Taco Bell isn't a Michelin star experience. It's just fast food. Having worked jobs like that, I totally get why fast food workers wouldn't be chipper for every interaction. But from top to bottom, that Taco Bell employee made me feel unwelcomed and had an attitude that he can't be bothered.
And when I opened my bag, a couple of the hot sauce packets has leaked out and all over my order. So that was really just the cherry on the sundae.
I come through here once a week, and after this experience, I never will again.
What are the drive-through hours at Taco Bell on Devon Avenue?
The drive-through is open from 7:00 AM to 3:00 AM Monday through Wednesday and Sunday, and until 4:00 AM Thursday through Saturday.
Where is Taco Bell located in Chicago?
Taco Bell is located at 3511 Devon Avenue, Chicago, IL 60659.
What are the regular hours for dining in or takeout at this Taco Bell?
The restaurant is open from 7:00 AM to 3:00 AM Monday to Wednesday and Sunday, and until 4:00 AM Thursday through Saturday.
Can I order Taco Bell online or get delivery?
Yes, you can order ahead online or through the mobile app for pickup or delivery.
What payment methods does this Taco Bell location accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this Taco Bell offer breakfast and vegetarian options?
Yes, this location serves breakfast and offers vegetarian menu items.
What are some popular menu items I can find at this Taco Bell?
Popular items include classic tacos and burritos, the Crunchwrap Supreme, Cheesy Gordita Crunch, and Dollar Cravings specials.
Are there any nearby parks where I can relax after visiting Taco Bell?
Yes, Frontier Park-Chicago Ridge is nearby, a great place to enjoy outdoor activities after your meal.
What other dining options are near Taco Bell on Devon Avenue?
Nearby dining options include Pizza Hut, Tropical Smoothie Cafe, Tel-Aviv Kosher Pizza, Popeyes® Louisiana Kitchen, and Via Veneto Italian Restaurant.
How can the nearby T-Mobile store be helpful when visiting Taco Bell?
The nearby T-Mobile store offers mobile phone services and products, making it convenient if you need phone service or support before or after grabbing a bite.