Service Quality
Numerous reviews highlighted consistently poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently complained about food being poorly prepared, incorrect orders, and issues with cleanliness, including hair found in food.
Staff Attitude
Many reviews noted a lack of professionalism and empathy from staff, with some customers feeling disrespected or ignored.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and well-prepared food, indicating inconsistency in service.