Taco Bell

3.6
1452 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3511 Devon Avenue in Chicago. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3511 Devon Avenue, Chicago, IL
60659, United States

Hours

Reviews

3.6
1,452 reviews
5 stars
628
4 stars
245
3 stars
198
2 stars
104
1 star
277

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported issues with food preparation, including incorrect items, poor quality, and unsanitary conditions.

Pricing Concerns

Several customers felt that the prices were too high for the quality of food received.

Inconsistent Experience

While some customers praised the location for good service and food, many others had negative experiences, indicating a lack of consistency.
  • AP
    Andrew P
    Jan 1, 2026
    5.0
    Came here on new years morning and the drive-through was absolutely packed with the line going out into the street. Lot of undesirable people cutting into the line from the popeyes side and doubling up in their cars. Was in line for far longer then the food was worth but I respect the fact that it wad warm, the employees were friendly considering the circumstances, and we're under a lot of pressure. Thanks guys
  • CR
    C R
    Dec 18, 2025
    2.0
    Review written 12/18/2025. Went there a few weeks ago and the employee made me back up in the drive thru just so the timer didn’t count up time. So basically she wanted to sneak and lie on the timer and act like the order was prepped faster than it actually was. Sketchy and tacky to make me back up. Also this location is overpriced compared to many other Taco Bell’s. I understand it’s Chicago, but seems a bit greedy
  • BO
    Burkay T. Ozturk
    Dec 17, 2025
    1.0
    The website sucks. Food is bland. Staff don't care.
  • KA
    Kaylie Alibasic
    Nov 12, 2025
    1.0
    We had placed a mobile order for this location (double checked our receipt) and they claimed they didnt have it, even after I tried to show him my receipt (he wouldnt even look at it). How do you not have an order I clearly have a receipt for? 9/10 times they have my food ready, but this worker was insistent that our food did not exist. I simply said ok and walked away because it likely wasnt the workers fault, but he did seem to lack any empathy or want to even help me (I was on the verge of tears since my day had already been horrendous on top of this).
  • ER
    Erin RavenSkye
    Nov 11, 2025
    2.0
    Oh Taco Bell, how you crushed my hopes. I was having a terrible day, and the app offered something I've never tried before - a 5 layer burrito. Why it's more expensive than the 7 layer burrito, I don't understand, but decided to go for it. Added rice and asked for it grilled. I feel like every bit of the order was incorrect. Burrito...each bite, no rice...no rice...no rice....finally found the rice in the last tiny bit (see photos). Asked for no ice in my drink (as seen on my receipt), but I had a cup full of ice. Funniest part, I did not request sauce, and got this giant pile of assorted sauces. Feeling like sharing my experience makes me a Karen, I'm just super crushed and feel let down. Taco Bell used to be my go-to comfort food, but I think we need to part ways.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Devon Avenue?

The drive-through is open from 7:00 AM to 3:00 AM Monday through Wednesday and Sunday, and until 4:00 AM Thursday through Saturday.

Where is Taco Bell located in Chicago?

Taco Bell is located at 3511 Devon Avenue, Chicago, IL 60659.