Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about it being poorly prepared or not meeting expectations.
Cleanliness
The restaurant was often described as dirty, with issues related to hygiene and lack of restroom facilities.
Staff Performance
Some employees received praise for their helpfulness, but overall staff performance was criticized for being disorganized and unprofessional.
RG
Rishab Gupta
1 day ago
5.0
Since the moment I walked in Erik was on point wow !! I will come back forever and once again !!.
HH
hal
1 day ago
1.0
MY food never came, as of a one hour of waiting, they never produced my order said it was fulfilled and would refund or remake my order. the place was dirty, disorderly, and sad. i watched several people enter, order after me, receive their order and leave before my order was produced. someone with the same username had an order ready at the same time and never picked up their order which had lead me to the impression they had stolen my order. they would not listen or consider this as a possibility and my order was listed as ready but unavailable. i had previously ordered from this taco bell and had received satisfactory service. a delay is acceptable when notified or monitored but this unfair queue, delay, and service were unacceptable. i would also like to note that the taco bell app would not accept cancellations refunds or corrections when ordered 20 minutes in advance prior to retrieving the order that was never fulfilled. for time stamps, we showed up at 11:50 for a 12:04 order and as of 1:00 still no order. i’m sure the workers are busy however the communication is unacceptable and not a positive business model. i’d previously ordered from a different chicago taco bell location and had had promptly service warm food and a correct order. i would love a refund, an explanation or just my order in the first place.
CD
Cece Dajah
Dec 20, 2025
5.0
Erik was on point back to back running orders , he is the best of the best !!!
FM
Fred Morganflash
Dec 20, 2025
5.0
Awesome employees especially Marie great food great atmosphere best Taco Bell in Chicago
LL
Loren
Dec 2, 2025
3.0
Food is always yummy… however the service is terrible. Anytime I order takeout i always end up waiting 5 minutes after arriving if my order is ready because I’ll get to the pickup station and the workers will straight up ignore me. I try to speak up and ask for my order and they will straight up just go on with their business as if they didn’t hear me? I really like the food they prepare it just sucks to be fully ignored when my order is right there
What are the regular opening hours of Taco Bell at 1160 N. Clark, Chicago?
Taco Bell at 1160 N. Clark is open Monday to Thursday from 8:00 AM to 2:00 AM, Friday until 5:30 AM, Saturday 5:30 AM to 5:29 AM, and Sunday 5:30 AM to 2:00 AM.
Is there a drive-through service available at this Taco Bell location?
No, this Taco Bell location does not offer a drive-through service.
Can I order Taco Bell food online from this location?
Yes, you can order online to skip the line by visiting their online ordering page.
Does this Taco Bell accept major credit cards and cash payments?
Yes, they accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell location offer dine-in and takeout services?
Yes, Taco Bell at 1160 N. Clark serves dine-in and takeout customers, and delivery is also available.
What is the contact number for Taco Bell at 1160 N. Clark?
The main phone number is +1 708-723-3635.
Which public transit options are available near Taco Bell on 1160 N. Clark?
CTA Bus Stops 1893 and 1899, as well as the Clark/Division Metro station, are nearby to help you get to Taco Bell conveniently.
Are there other dining options close to Taco Bell at 1160 N. Clark?
Yes, nearby dining includes Subway sandwich shop, Popeyes Louisiana Kitchen, and Baskin-Robbins for coffee and desserts.
What nearby services might be useful when visiting Taco Bell at 1160 N. Clark?
Nearby services include Aligner Experts (orthodontist), AmeriCash Loans (financial service), and Huntington Bank ATM for your convenience.
Does Taco Bell at 1160 N. Clark have a social media presence?
Yes, the restaurant is known as Taco Bell Cantina on Facebook and has a dedicated page for updates and information.