Customers frequently reported long wait times, disorganization, and rude staff, leading to a negative dining experience.
Food Quality
While some customers enjoyed the food, many reported issues with food preparation, including incorrect orders and food safety concerns.
Cleanliness
The restaurant was often described as dirty, with complaints about the lack of restrooms and hygiene practices.
Staff Performance
Some employees received praise for their helpfulness, particularly Erik and Shawn, but overall staff performance was criticized for being unprofessional and inattentive.
MS
Martin Sweeney
2 days ago
5.0
This taco bell is awesome, jade is the best! Thank you!
GV
Gus Villa
3 days ago
1.0
The most horrible staff rude and disrespectful to costumers, including the security person , believe me , never put a step in that place i was eating some tacos and I opened some bread sticks from another store just to try them and he was very disrespectful , the security guy told me that eating food for another restaurant was not allowed, I get that , but after an argument whit that guy he started screaming at me, even invading my personal space, I never was rude to him, or said anything offensive to him,for one second I thought he was about to beat me up, the two employees there never did anything in order to stop the situation, poor guy I think he must be frustrated for something in his miserable life.. but he needs some professional help....
GM
Gary Metzner
Jan 28, 2026
2.0
They have removed half the seating. Which is smart because I have seen many fights happen with clients in the store. As for the food and service: I got food poisoning from old rancid crunchy flour tortilla. Nobody ever followed up. I like Taco Bell so it’s just sad. Employees are friendly but they should kick out the people causing trouble or call the police.
LW
Larson Woodall
Jan 22, 2026
1.0
They need to practice fielding an order from a kiosk. I think I've been here for about 30 and it wasnt like I didnt ask what was taking long after 15.
Edit: 30 minutes might be generous likely more like 45
HH
hal
Jan 11, 2026
1.0
MY food never came, as of a one hour of waiting, they never produced my order said it was fulfilled and would refund or remake my order. the place was dirty, disorderly, and sad. i watched several people enter, order after me, receive their order and leave before my order was produced. someone with the same username had an order ready at the same time and never picked up their order which had lead me to the impression they had stolen my order. they would not listen or consider this as a possibility and my order was listed as ready but unavailable. i had previously ordered from this taco bell and had received satisfactory service. a delay is acceptable when notified or monitored but this unfair queue, delay, and service were unacceptable. i would also like to note that the taco bell app would not accept cancellations refunds or corrections when ordered 20 minutes in advance prior to retrieving the order that was never fulfilled. for time stamps, we showed up at 11:50 for a 12:04 order and as of 1:00 still no order. i’m sure the workers are busy however the communication is unacceptable and not a positive business model. i’d previously ordered from a different chicago taco bell location and had had promptly service warm food and a correct order. i would love a refund, an explanation or just my order in the first place.
What are the regular opening hours of Taco Bell at 1160 N. Clark, Chicago?
Taco Bell at 1160 N. Clark is open Monday to Thursday from 8:00 AM to 2:00 AM, Friday until 5:30 AM, Saturday 5:30 AM to 5:29 AM, and Sunday 5:30 AM to 2:00 AM.
Is there a drive-through service available at this Taco Bell location?
No, this Taco Bell location does not offer a drive-through service.
Can I order Taco Bell food online from this location?
Yes, you can order online to skip the line by visiting their online ordering page.
Does this Taco Bell accept major credit cards and cash payments?
Yes, they accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell location offer dine-in and takeout services?
Yes, Taco Bell at 1160 N. Clark serves dine-in and takeout customers, and delivery is also available.
What is the contact number for Taco Bell at 1160 N. Clark?
The main phone number is +1 708-723-3635.
Which public transit options are available near Taco Bell on 1160 N. Clark?
CTA Bus Stops 1893 and 1899, as well as the Clark/Division Metro station, are nearby to help you get to Taco Bell conveniently.
Are there other dining options close to Taco Bell at 1160 N. Clark?
Yes, nearby dining includes Subway sandwich shop, Popeyes Louisiana Kitchen, and Baskin-Robbins for coffee and desserts.
What nearby services might be useful when visiting Taco Bell at 1160 N. Clark?
Nearby services include Aligner Experts (orthodontist), AmeriCash Loans (financial service), and Huntington Bank ATM for your convenience.
Does Taco Bell at 1160 N. Clark have a social media presence?
Yes, the restaurant is known as Taco Bell Cantina on Facebook and has a dedicated page for updates and information.
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