Food Quality
The quality of food is inconsistent, with reports of tough, overcooked, or poorly prepared items, particularly rib tips and wings.
Service Issues
Customers frequently reported poor customer service, including rude staff, long wait times, and issues with order accuracy.
Positive Experiences
Despite the negatives, many customers praised the flavor of the BBQ, particularly the sauce and certain menu items like rib tips and hot links.
Value for Money
Several reviews highlighted the generous portion sizes and reasonable pricing, making it a good value for customers.