Brand Certified
Subway
3.1(258 reviews)
Certified by Subway • Feb 22, 2026
Business Details
753 W 31st St, Chicago, IL
60616, United States
Certified by Subway • Feb 22, 2026
(312) 842-0444
Certified by Subway • Feb 22, 2026
https://www.subway.com
Certified by Subway • Feb 22, 2026
About
Certified by Subway • Feb 22, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chicago Subway® Restaurant at 753 W 31st St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Feb 22, 2026
Hours
Certified by Subway • Feb 22, 2026
Reviews
3.1
258 reviews
5 stars
99
4 stars
33
3 stars
16
2 stars
14
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of respect.
Food Quality
Several customers reported dissatisfaction with the quality and portion sizes of the food, noting that sandwiches were often poorly made or lacked sufficient ingredients.
Cleanliness
While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and poor hygiene practices among staff.
Mixed Experiences
There were mixed reviews regarding specific staff members, with some praised for their friendliness and efficiency, while others were criticized for their attitude and service.
- JJJiaFeb 20, 20261.0Got hugnry one night and decided to give it a try again after years. Got a footlong Spicy Italian, didn't want lettuce, got spinach, got 7 leaves. Asked for olives, got 5 olives. Got half the meet I was supposed to as well. Sandwich cost $10+. Guy must have owned the place, and it hasn't been doing well if he's trying to save on spinach and olives on a footlong.
- NCNorma ChavezFeb 19, 20261.0Extremely rude and unprofessional We walked in and were “helped” by this Jamaican lady she already had an attitude but we weren’t not phased by it. Until I told her it was going to be 3 sandwiches and she told me with an attitude that I should’ve let her known from the beginning and kept going back and forth with me until we told her we didn’t appreciate her attitude. She then proceeded to refuse to make our sandwiches when she had already made them and threw the meat and cheese back into the container after cros contaminating and that’s just nasty Had a horrible attitude towards us for no reason and what seemed to be the manager just stared and did nothing . They should shut this place down !
- SZSteve ZNov 5, 20251.0Bad customer service
- YHyating huangNov 1, 20251.0I'm furious... I only bought two long bags, and he charged me $26... I didn't check the money when I paid... He automatically took a $5.20 tip... and then just threw my receipt away... I asked him, and he said he couldn't give me a refund... because it wasn't him who did it.
- ZDZee DuckOct 21, 20251.0Worker was on his phone when I picked up food, left out so much of my order details that I basically got a baguette.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Chicago?
The Subway restaurant is located at 753 W 31st St, Unit A, Chicago, IL 60616.
What are the operating hours of the Subway restaurant at 753 W 31st St?
The Subway restaurant is open 24 hours a day, 7 days a week.
What meal options does this Subway restaurant offer?
This Subway serves breakfast, lunch, and dinner with a variety of Footlongs, 6” sandwiches, wraps, and salads.
Does the Subway at 753 W 31st St offer catering services?
Yes, the Subway restaurant offers catering services to meet your needs.
Can I order for delivery or in-store pickup at the Subway on West 31st Street?
Yes, you can order for both in-store pickup and delivery at this Subway location.
Is dining in available at the Subway restaurant located at 753 W 31st St?
Yes, the Subway offers dine-in options for customers.
How can I view the menu or place an order online for Subway at 753 W 31st St?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/3407-0/menu.
What nearby places can I visit before or after dining at the Subway on West 31st St?
Nearby you can visit Starbucks for coffee, GameStop for video games and hobbies, and Potsticker House for Chinese cuisine.
Is there convenient public transit access near the Subway restaurant at 753 W 31st St?
Yes, the CTA Bus Stop 16050 is nearby, making it easy to reach the Subway restaurant via public transportation.
Are there other food options close to the Subway at 753 W 31st St?
Yes, nearby options include Jet's Pizza for pizza and Dunkin' for coffee and breakfast items.
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