Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Chicago Subway® Restaurant at 753 W 31st St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.1
256 reviews
5 stars
99
4 stars
33
3 stars
16
2 stars
14
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with their interactions.
Food Quality
Several customers reported issues with food quality, including incorrect orders, insufficient portions, and unsatisfactory freshness.
Cleanliness
While some customers noted cleanliness and a pleasant atmosphere, others reported unsanitary conditions and poor hygiene practices among staff.
Staff Training
Many reviews indicated a lack of proper training among staff, leading to mistakes in orders and poor customer interactions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that experiences can vary significantly.
- SZSteve ZNov 5, 20251.0Bad customer service
- YHyating huangNov 1, 20251.0I'm furious... I only bought two long bags, and he charged me $26... I didn't check the money when I paid... He automatically took a $5.20 tip... and then just threw my receipt away... I asked him, and he said he couldn't give me a refund... because it wasn't him who did it.
- ZDZee DuckOct 21, 20251.0Worker was on his phone when I picked up food, left out so much of my order details that I basically got a baguette.
- SZSyed Mohammad ZaidiSep 14, 20251.0The guy in the blue hat at Subway was rude, snapped at me, rolled his eyes, and even changed my price to $8.71 until I questioned him. Only then he switched it back to $7.51. Felt dishonest and unprofessional.
- STShatony TatumAug 22, 20251.0These people are rude! I had a coupon, asked the man did they accept, he said yes, he noticed it was expired. My mistake, sorry, I have updated coupons, searched & found them, went back up to order, told him, I have the updated coupon, he reached out for it, looked at, then ,said they don't accept coupon!!? Went on to say something about there system. The lady basically demanded, which bread as if to continue to prepare the order,,when I told her I only wanted to use the coupon! She insisted on what bread continuously, as if she wasn't trying to hear, I only wanted to use the coupon! The man continued, to say the coupon was outdated as ,I had showed him the updated, coupon! Both continued to be messy, I won't spend money with such people & I left their establishment! Very rude, liars.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Chicago?
The Subway restaurant is located at 753 W 31st St, Unit A, Chicago, IL 60616.
What are the operating hours of the Subway restaurant at 753 W 31st St?
The Subway restaurant is open 24 hours a day, 7 days a week.
What meal options does this Subway restaurant offer?
This Subway serves breakfast, lunch, and dinner with a variety of Footlongs, 6” sandwiches, wraps, and salads.
Does the Subway at 753 W 31st St offer catering services?
Yes, the Subway restaurant offers catering services to meet your needs.
Can I order for delivery or in-store pickup at the Subway on West 31st Street?
Yes, you can order for both in-store pickup and delivery at this Subway location.
Is dining in available at the Subway restaurant located at 753 W 31st St?
Yes, the Subway offers dine-in options for customers.
How can I view the menu or place an order online for Subway at 753 W 31st St?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/3407-0/menu.
What nearby places can I visit before or after dining at the Subway on West 31st St?
Nearby you can visit Starbucks for coffee, GameStop for video games and hobbies, and Potsticker House for Chinese cuisine.
Is there convenient public transit access near the Subway restaurant at 753 W 31st St?
Yes, the CTA Bus Stop 16050 is nearby, making it easy to reach the Subway restaurant via public transportation.
Are there other food options close to the Subway at 753 W 31st St?
Yes, nearby options include Jet's Pizza for pizza and Dunkin' for coffee and breakfast items.