Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chicago Subway® Restaurant at 753 W 31st St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.1
257 reviews
5 stars
99
4 stars
33
3 stars
16
2 stars
14
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and negative interactions.
Food Quality
Several customers reported dissatisfaction with the quality and portion sizes of the food, mentioning issues like skimpy meat portions and improperly prepared sandwiches.
Cleanliness
While some customers noted that the location was clean, others reported unsanitary conditions and poor hygiene practices among staff.
Mixed Experiences
There were mixed reviews regarding specific staff members, with some praised for their friendliness and efficiency, while others were criticized for their attitude and service.
- AFAgnel FernandoDec 22, 20251.0Worst sandwich i have eaten in subway
- SZSteve ZNov 5, 20251.0Bad customer service
- YHyating huangNov 1, 20251.0I'm furious... I only bought two long bags, and he charged me $26... I didn't check the money when I paid... He automatically took a $5.20 tip... and then just threw my receipt away... I asked him, and he said he couldn't give me a refund... because it wasn't him who did it.
- ZDZee DuckOct 21, 20251.0Worker was on his phone when I picked up food, left out so much of my order details that I basically got a baguette.
- SZSyed Mohammad ZaidiSep 14, 20251.0The guy in the blue hat at Subway was rude, snapped at me, rolled his eyes, and even changed my price to $8.71 until I questioned him. Only then he switched it back to $7.51. Felt dishonest and unprofessional.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Chicago?
The Subway restaurant is located at 753 W 31st St, Unit A, Chicago, IL 60616.
What are the operating hours of the Subway restaurant at 753 W 31st St?
The Subway restaurant is open 24 hours a day, 7 days a week.
What meal options does this Subway restaurant offer?
This Subway serves breakfast, lunch, and dinner with a variety of Footlongs, 6” sandwiches, wraps, and salads.
Does the Subway at 753 W 31st St offer catering services?
Yes, the Subway restaurant offers catering services to meet your needs.
Can I order for delivery or in-store pickup at the Subway on West 31st Street?
Yes, you can order for both in-store pickup and delivery at this Subway location.
Is dining in available at the Subway restaurant located at 753 W 31st St?
Yes, the Subway offers dine-in options for customers.
How can I view the menu or place an order online for Subway at 753 W 31st St?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/3407-0/menu.
What nearby places can I visit before or after dining at the Subway on West 31st St?
Nearby you can visit Starbucks for coffee, GameStop for video games and hobbies, and Potsticker House for Chinese cuisine.
Is there convenient public transit access near the Subway restaurant at 753 W 31st St?
Yes, the CTA Bus Stop 16050 is nearby, making it easy to reach the Subway restaurant via public transportation.
Are there other food options close to the Subway at 753 W 31st St?
Yes, nearby options include Jet's Pizza for pizza and Dunkin' for coffee and breakfast items.