Subway

3.6
169 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chicago Subway® Restaurant at 3815 N. Broadway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3815 N. Broadway, Chicago, IL
60613, United States

Hours

Reviews

3.6
169 reviews
5 stars
79
4 stars
25
3 stars
18
2 stars
9
1 star
38

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customers reported a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty facilities and unsanitary food handling practices.

Food Quality

While some customers enjoyed fresh and tasty food, others complained about stale bread and incorrect orders.

Service Speed

Many reviews noted slow service, particularly during busy hours, leading to long wait times.

Management Concerns

Several customers expressed dissatisfaction with management practices, including poor handling of customer complaints and issues with honoring promotions.
  • NC
    Nissa Conde (Nissa Conde.)
    6 days ago
    5.0
    Servicio muy amable recomendable
  • XL
    Xiang Liu
    Dec 30, 2025
    1.0
    Extremely rude staff. I have never experienced such rude and unacceptable behavior, avoid at all cost. They work with anger and you don’t know what they will put inside
  • SY
    Sinaan Younus
    Oct 23, 2025
    5.0
    Owner is a really kind guy, fresh ingredients & great food. I haven't been to Subway in a while after some bad experiences with quality downtown, but this location was really good. Soup was made fresh to order, will be back for sure.
  • SS
    Seng
    Sep 27, 2025
    1.0
    Never had a problem with the food or service before, but the staff today screamed at me for taking drink refills, said it's not free and that I should pay for it. I've never had to pay for refills in subways before and the soda dispenser is always right outside and I wasn't told beforehand about it, but maybe things have changed idk. I agreed to pay for it immediately and apologized because I didn't know they charge for drink refills. But the food was okay since I got exactly what I asked for.
  • NG
    Nina Garcia
    Sep 24, 2025
    1.0
    Today literally saw a roach on the counter, when I made it known to the women behind the counter after I requested that my order be refunded …she told me that it was my problem and no she wouldn’t refund

Frequently Asked Questions About Subway

What is the address of Subway at 3815 N. Broadway?

The Subway restaurant is located at 3815 N. Broadway, Chicago, IL 60613, USA.

What are the opening hours for Subway on weekdays?

Subway is open from 9:00 AM to 1:30 AM Monday through Friday.