Subway

3.6
165 reviews
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Business Details

3815 N. Broadway, Chicago, IL
60613, United States
(773) 929-6202
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Chicago Subway® Restaurant at 3815 N. Broadway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3815 N. Broadway, Chicago, IL
60613, United States

Hours

Reviews

3.6
165 reviews
5 stars
77
4 stars
25
3 stars
17
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh ingredients while others reported stale bread and missing items.

Customer Service

Customer service experiences vary widely; some praised friendly staff while others reported rudeness and poor handling of complaints.

Cleanliness

Concerns about cleanliness and sanitation were frequently mentioned, including dirty facilities and hygiene lapses among staff.

Management Issues

Several reviews highlighted issues with management, including poor communication and handling of customer complaints.

Operational Hours

Customers expressed frustration over inconsistent hours and being denied service close to closing time.
  • SY
    Sinaan Younus
    Oct 23, 2025
    5.0
    Owner is a really kind guy, fresh ingredients & great food. I haven't been to Subway in a while after some bad experiences with quality downtown, but this location was really good. Soup was made fresh to order, will be back for sure.
  • SS
    Seng
    Sep 27, 2025
    1.0
    Never had a problem with the food or service before, but the staff today screamed at me for taking drink refills, said it's not free and that I should pay for it. I've never had to pay for refills in subways before and the soda dispenser is always right outside and I wasn't told beforehand about it, but maybe things have changed idk. I agreed to pay for it immediately and apologized because I didn't know they charge for drink refills. But the food was okay since I got exactly what I asked for.
  • NG
    Nina Garcia
    Sep 24, 2025
    1.0
    Today literally saw a roach on the counter, when I made it known to the women behind the counter after I requested that my order be refunded …she told me that it was my problem and no she wouldn’t refund
  • HH
    hoopslife22
    Sep 20, 2025
    5.0
    Awesome Customer service!!!
  • DB
    Dan B
    Jul 17, 2025
    1.0
    Owner confirmed my order, charged me, then had the door locked while walking around in sight of the door. I knocked, pulled on the door, waited, and called. Nothing. Don't come here. Edit: After this review was posted the owner called me within minutes, I had called him earlier. He lied and said that he was with a customer, which doesn’t make sense. Food is usually well made, don’t really get it.
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Frequently Asked Questions About Subway

What is the address of Subway at 3815 N. Broadway?

The Subway restaurant is located at 3815 N. Broadway, Chicago, IL 60613, USA.

What are the opening hours for Subway on weekdays?

Subway is open from 9:00 AM to 1:30 AM Monday through Friday.