Subway

3.7
211 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chicago Subway® Restaurant at 6456 W. 63rd Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
6456 W. 63rd Street, Chicago, IL
60638, United States

Hours

Reviews

3.7
211 reviews
5 stars
97
4 stars
47
3 stars
22
2 stars
5
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Several customers reported issues with portion sizes and ingredient freshness, leading to dissatisfaction with their meals.

Cleanliness

While some reviews praised the cleanliness of the location, others mentioned unsanitary conditions and the presence of pests.

Order Accuracy

Many customers experienced problems with their orders being incorrect or incomplete, particularly with online and mobile orders.
  • JR
    Jasmine Rivas
    Nov 29, 2025
    1.0
    My friend and I came here late night and as he was ringing our food up, there was a roach on the counter, and he noticed it as well because we locked eyes once we both saw the roach.
  • DM
    Dashaud Means
    Nov 14, 2025
    1.0
    Terrible customer service. Visit to grab a footlong ask for no mustard and was still given mustard, no apology just a receipt thrown at me
  • DL
    Dianely Lozano
    Oct 14, 2025
    1.0
    I asked for a 6in and she proceeded to cut an already cut 6in SHORTER and threw away the two inches she cut off. My sandwich was looking more like a 3in sandwich and the girl was so skimpy on everything!! I asked for cucumbers and she gave me three measly cucumbers. And to pay $7 for it was definitely a crime. The sandwich wasn’t worth more than $4.
  • MM
    manny
    Sep 2, 2025
    1.0
    the workers always have attitude and they always have their friends over. it makes the place loud and uncomfortable as there are men everywhere staring at you and talking in another language. why is that allowed

Frequently Asked Questions About Subway

Where is Subway located in Chicago?

Subway is located at 6456 W. 63rd Street in the Park Shops Shopping Center, Chicago, IL 60638.

What are the ordering options available at Subway?

You can order at Subway via the app or online, choose delivery, dine in at the restaurant, or pick up your order curbside.