Subway

3.8
210 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Chicago Subway® Restaurant at 6456 W. 63rd Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
6456 W. 63rd Street, Chicago, IL
60638, United States

Hours

Reviews

3.8
210 reviews
5 stars
97
4 stars
47
3 stars
22
2 stars
5
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, particularly during late hours, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing ingredients, and poor attention to customer requests.

Food Quality

While some customers praised the freshness and taste of certain sandwiches, others complained about skimpy portions and unsatisfactory food preparation.

Cleanliness

The establishment received mixed feedback on cleanliness, with some customers noting it was clean while others reported unsanitary conditions.

Customer Experience

Several customers expressed frustration with long wait times and poor handling of mobile orders, contributing to an overall negative experience.
  • DM
    Dashaud Means
    Nov 14, 2025
    1.0
    Terrible customer service. Visit to grab a footlong ask for no mustard and was still given mustard, no apology just a receipt thrown at me
  • DL
    Dianely Lozano
    Oct 14, 2025
    1.0
    I asked for a 6in and she proceeded to cut an already cut 6in SHORTER and threw away the two inches she cut off. My sandwich was looking more like a 3in sandwich and the girl was so skimpy on everything!! I asked for cucumbers and she gave me three measly cucumbers. And to pay $7 for it was definitely a crime. The sandwich wasn’t worth more than $4.
  • MM
    manny
    Sep 2, 2025
    1.0
    the workers always have attitude and they always have their friends over. it makes the place loud and uncomfortable as there are men everywhere staring at you and talking in another language. why is that allowed
  • JL
    Joseph LaFranzo
    Jun 18, 2025
    3.0
    Its a outdated concept
  • JR
    Joseph Reyes
    Jun 8, 2025
    5.0
    Good

Frequently Asked Questions About Subway

Where is Subway located in Chicago?

Subway is located at 6456 W. 63rd Street in the Park Shops Shopping Center, Chicago, IL 60638.

What are the ordering options available at Subway?

You can order at Subway via the app or online, choose delivery, dine in at the restaurant, or pick up your order curbside.