Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chicago Subway® Restaurant at 5324 N Broadway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
2.6
153 reviews
5 stars
35
4 stars
24
3 stars
13
2 stars
10
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight consistently rude and unhelpful staff, with many customers expressing frustration over poor communication and unwillingness to fulfill requests.
Food Quality
While some customers appreciated the freshness of the ingredients, many reported issues with portion sizes and the quality of the food, including complaints about insufficient toppings.
Cleanliness
The restaurant is noted for being clean, but there are significant complaints about unsanitary practices, including blocked bathrooms and unclean utensils.
Promotions and Pricing
Customers frequently mentioned issues with the refusal to honor promotions and discrepancies between menu prices and what they were charged.
Operational Hours
Several reviews pointed out incorrect posted hours, leading to confusion and frustration when customers arrived to find the location closed.
- NVneil vishtJan 3, 20262.0Rude employee
- SRSamuel RatnerDec 11, 20251.0The staff is regularly very rude to customers (making faces like placing an order is an inconvenience), and they also tend to have trouble understanding what customers tell them. Furthermore, this location is also VERY stingey with their vegetables. While I normally wouldn't leave negative reviews just over attitude, on my latest trip to the restaurant, they refused to honor their meal of the day promotion (specifically their $9.99 footlong version, which is a $3 upcharge from the $6.99 6-inch deal), stating that, despite a sign in the window specifically mentioning the $9.99 option and Subway's own website allowing the option to order it online, they only honor the 6-inch version. After I showed the on-going promotion on my phone, the worker I was talking to (possibly the owner) called an employee over and started quietly coaching her how to put my order into the cash register and what to tell me when it was time for me to pay, as if I wouldn't hear. It is not acceptable for a franchise restaurant to claim they participate in a cross-location deal, only for them not honor it once you order. On the plus side, they do have a very clean restaurant and good quality food. Their vegetables are often fresher those found at other Subway locations, even if they give considerably fewer. Gave this location several tries, but unfortunately will not be going back.
- JSJohn StrykerDec 8, 20251.0Not worth the expense - and prices on board do not match prices on register which are more expensive , and I had to ask for the receipt to verify. Avoid at all costs. There's another subway 2 blocks away if you have to have subway.
- RRRNov 22, 20254.0The food and meat is good, but the customer service is pretty bad. People are rude - as many others have noted. No bathroom either
- AUAleem UddinOct 13, 20251.0This location doesn’t accept the offer tokens from Sub-way.
Frequently Asked Questions About Subway
What types of services does Subway at 5324 N Broadway offer for ordering?
The Subway location at 5324 N Broadway offers curbside pickup, delivery, dine-in, and in-restaurant meals, as well as quick and easy ordering through the app or online.
What are the operating hours for this Subway location?
This Subway is open Monday through Friday from 6:00 AM to 10:30 PM, Saturday from 6:30 AM to 10:30 PM, and Sunday from 7:00 AM to 10:30 PM.
Does this Subway restaurant provide catering services?
Yes, this Subway offers catering services and can assist with your catering needs.
What meals are served at the Subway located at 5324 N Broadway?
This Subway serves breakfast, lunch, and dinner.
How can I view the menu or place an order online for this Subway?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/2248-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=2248&utm_campaign=evergreen-2020.
Where is this Subway restaurant located?
The Subway is located at 5324 N Broadway, Cook, Chicago, IL 60640, United States.
Can you name some nearby places of interest around the Subway on N Broadway?
Nearby places include The Joint Chiropractic, Sexy Nail and Spa, Panera Bread, Buffalo Wild Wings, and Jewel-Osco, among others.
Is there a place nearby the Subway where I can get chiropractic services?
Yes, The Joint Chiropractic is located nearby and offers chiropractic services.
Are there other dining options close to this Subway at 5324 N Broadway?
Yes, nearby dining options include Panera Bread, Buffalo Wild Wings, Grill & Garden Restaurant, Pizza Hut, and Pizzeria Aroma.
What nearby amenities can customers visit when going to Subway or after their meal?
Customers can visit nearby amenities such as Sexy Nail and Spa for beauty services, Jewel-Osco for shopping, or Banks like TCF Bank and Byline Bank for financial services.