Subway

2.6
150 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Chicago Subway® Restaurant at 5324 N Broadway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5324 N Broadway, Chicago, IL
60640, United States

Hours

Reviews

2.6
150 reviews
5 stars
35
4 stars
24
3 stars
13
2 stars
9
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees refusing to honor coupons or provide adequate service.

Cleanliness

The location received mixed reviews on cleanliness, with some customers noting unsanitary conditions and blocked restrooms.

Order Fulfillment

Numerous complaints about incorrect orders, unfulfilled online orders, and issues with the restaurant's operating hours.

Food Quality

Feedback on food quality was largely negative, with reports of skimpy portions, unsatisfactory ingredients, and overall dissatisfaction with the meals.

Management Issues

Customers expressed frustration with management practices, including refusal to accept valid coupons and poor handling of customer complaints.
  • RR
    R
    2 days ago
    4.0
    The food and meat is good, but the customer service is pretty bad. People are rude - as many others have noted. No bathroom either
  • AU
    Aleem Uddin
    Oct 13, 2025
    1.0
    This location doesn’t accept the offer tokens from Sub-way.
  • MM
    Misael Miranda
    Oct 2, 2025
    1.0
    I’ve eating here all summer till today, I saw roach, and the guy just shrugged, like it’s a regular thing.
  • ME
    Metinberk Erdoğan
    Sep 24, 2025
    1.0
    unhelpful staff
  • SM
    Salud Martinez
    Jul 27, 2025
    5.0
    Customer Service was great. Took her time with our orders . Thank you .

Frequently Asked Questions About Subway

What types of services does Subway at 5324 N Broadway offer for ordering?

The Subway location at 5324 N Broadway offers curbside pickup, delivery, dine-in, and in-restaurant meals, as well as quick and easy ordering through the app or online.

What are the operating hours for this Subway location?

This Subway is open Monday through Friday from 6:00 AM to 10:30 PM, Saturday from 6:30 AM to 10:30 PM, and Sunday from 7:00 AM to 10:30 PM.