Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chicago Subway® Restaurant at 5324 N Broadway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlight consistently rude and unhelpful staff, with many customers expressing frustration over poor communication and unwillingness to fulfill requests.
Food Quality
While some customers noted that the food is typical Subway fare, many complained about insufficient portions, stale ingredients, and unsanitary conditions.
Promotions and Pricing
Customers frequently reported issues with the refusal to honor promotions and discrepancies between menu prices and what they were charged.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and blocked restrooms, contributing to an overall negative dining experience.
Operational Hours
Customers experienced confusion regarding the store's hours, with reports of early closures and incorrect information on online platforms.
NV
neil visht
Jan 3, 2026
2.0
Rude employee
SR
Samuel Ratner
Dec 11, 2025
1.0
The staff is regularly very rude to customers (making faces like placing an order is an inconvenience), and they also tend to have trouble understanding what customers tell them. Furthermore, this location is also VERY stingey with their vegetables.
While I normally wouldn't leave negative reviews just over attitude, on my latest trip to the restaurant, they refused to honor their meal of the day promotion (specifically their $9.99 footlong version, which is a $3 upcharge from the $6.99 6-inch deal), stating that, despite a sign in the window specifically mentioning the $9.99 option and Subway's own website allowing the option to order it online, they only honor the 6-inch version. After I showed the on-going promotion on my phone, the worker I was talking to (possibly the owner) called an employee over and started quietly coaching her how to put my order into the cash register and what to tell me when it was time for me to pay, as if I wouldn't hear. It is not acceptable for a franchise restaurant to claim they participate in a cross-location deal, only for them not honor it once you order.
On the plus side, they do have a very clean restaurant and good quality food. Their vegetables are often fresher those found at other Subway locations, even if they give considerably fewer.
Gave this location several tries, but unfortunately will not be going back.
JS
John Stryker
Dec 8, 2025
1.0
Not worth the expense - and prices on board do not match prices on register which are more expensive , and I had to ask for the receipt to verify. Avoid at all costs. There's another subway 2 blocks away if you have to have subway.
AU
Aleem Uddin
Oct 13, 2025
1.0
This location doesn’t accept the offer tokens from Sub-way.
MM
Misael Miranda
Oct 2, 2025
1.0
I’ve eating here all summer till today, I saw roach, and the guy just shrugged, like it’s a regular thing.