Subway

3.9
316 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chicago Subway® Restaurant at 1212 South Michigan Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1212 South Michigan Ave., Chicago, IL
60605, United States

Hours

Reviews

3.9
316 reviews
5 stars
159
4 stars
65
3 stars
40
2 stars
11
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and poor service.

Food Quality

Food quality received varied feedback; some customers enjoyed their meals while others reported issues with freshness and preparation.

Cleanliness

Concerns raised about cleanliness, particularly regarding tables and restroom conditions.

Staff Efficiency

Staff efficiency was noted positively by some, but others experienced long wait times and lack of attention.

Pricing

Customers expressed dissatisfaction with pricing, feeling it was too high for the quality received.
  • AS
    Abhilash siliveru
    Jan 5, 2026
    1.0
    Bread size is very small when compared to other subways
  • HS
    Holly Sanderson
    Dec 31, 2025
    5.0
    Did not eat here, but they were very kind when my friend had an emergency and needed help. Thank you.
  • CB
    Carolyn R Butt
    Dec 22, 2025
    5.0
    Visited this Subway for the first time. The staff was very welcoming. The food was delicious.
  • PD
    Prerana Das
    Dec 7, 2025
    5.0
    Definitely my go to place for those days when I don’t want to cook but still get something healthy!
  • AG
    Alecia G.
    Nov 1, 2025
    1.0
    Terrible customer service. There was only 1 person working and she didn’t acknowledge that we walked in at all. After a couple minutes of watching her do chores, I asked if there was anyone that could help us. She responded that she’s the only one there and proceeded with the chores. I was buying a sandwich for someone else, otherwise I would have walked out so fast. Please train your employees that customer service is an important part of the job. Zero stars.

Frequently Asked Questions About Subway

Where is Subway located in Chicago?

Subway is located at 1212 South Michigan Ave., Chicago, IL 60605.

What types of meals does Subway serve?

Subway serves breakfast, lunch, and dinner.