Location.com logo
Brand Certified

Subway

3.9
(278 reviews)

Business Details

(773) 288-8400
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chicago Subway® Restaurant at 1400 East 53rd Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1400 East 53rd Street, Chicago, IL
60615, United States

Hours

Reviews

3.9
278 reviews
5 stars
141
4 stars
53
3 stars
38
2 stars
4
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking urgency.

Food Quality

Several customers reported issues with food quality, including hair in food and flies around the ingredients.

Cleanliness

The dining area and restrooms were frequently noted as dirty or out of service, contributing to a negative experience.

Positive Experiences

Despite the negative feedback, some customers praised the freshness of the food and friendly service from certain staff members.
  • KS
    Karan Shrivastava
    6 days ago
    1.0
    Added Salami to my veggie delight order. Subway was also not toasted. Had to give it my dog.
  • JA
    Jordan Anderson
    Feb 7, 2026
    1.0
    Too slow wasn't busy
  • A
    Юра Щиренко
    Dec 12, 2025
    1.0
    The restroom here is out of service for customers. Can’t even wash hands. No label that restroom is out of service.
  • NK
    Niah Kozartt
    Nov 4, 2025
    1.0
    terrible experience, no sense of urgency, and had hair in my food!

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: