Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Chicago Subway® Restaurant at 511 N McClurg Ct brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive.
Food Quality
Many customers reported issues with food freshness, including wilted vegetables and stale bread, leading to dissatisfaction with their meals.
Cleanliness
Several reviews mentioned unclean conditions in the restaurant, including dirty tables and unsanitary bathrooms.
Staff Behavior
There were complaints about staff behavior, including a lack of professionalism and poor communication skills, which negatively impacted the customer experience.
Order Accuracy
Customers frequently experienced issues with order accuracy, including incorrect items and insufficient portions.
JC
Justin Canning
3 days ago
1.0
Very rude staff!! Kept talking on the phone while serving customers…
ZS
Zhuojun Shi
Oct 30, 2025
5.0
Chicken sandwich 好吃!
OT
oswaldo torregroza
Jul 20, 2025
1.0
Terrible customer service. The staff — a man and a woman of Indian origin — were extremely rude and unprofessional. They rushed us and kicked us out because they “had to clean,” even though the store was still open. It was a very unpleasant experience overall. To make it worse, the cookie tasted like it was from the day before — definitely not fresh. Won’t be coming back.
NH
Nicole Del Hierro
Jun 3, 2025
5.0
I appreciate the help of the manager of this store (Arti) . Weeks ago I make an order but the app set my pick up order to this store that is not the one that I regularly go. I have trying to reach out subway for a refund or any solution but I didn’t receive any answer . Besides that I call this store to communicate what happens to me and she was very kind , she offer me to pass by another time to pick it up my order . I really really appreciate actions like this that demonstrate her empathy with customers. This is the type of management that stores like this need to have . Thanks for change my experience from this situation and wishing her all the success .
RR
Raven
Jun 3, 2025
1.0
This was my first and last time ever coming to this location. I placed a pickup order and there was so much bread and lettuce rather than meat so I wanted to get it remade. When I called to bring the sandwiches back the lady who answered the phone was more than willing to remake them. When I get back to the store all of a sudden the employees are telling me that they will not remake my order. One lady was brushing me off and not acknowledging me. The other would not give her name and the correct information about management. I have been given the run around about speaking with the manager because when I call they tell me that she will be in but she is never there. They do not know how to treat people. They are skimpy on the products when you order online because they think you won’t see it or say anything about it. I was not rude nor was i disrespectful I just wanted it made the way I like my sandwiches because there is a guarantee if I ordered in store it would not have looked the way it did.
What are the opening hours of Subway at 511 N McClurg Ct, Chicago?
Subway at 511 N McClurg Ct is open daily from 7:00 AM to 10:00 PM.
Does this Subway location offer delivery and pickup services?
Yes, this Subway offers in-store pickup and delivery services for your convenience.
Can I dine in at the Subway located at 511 N McClurg Ct?
Yes, this Subway location serves dine-in customers.
What types of meals are served at this Subway?
This Subway serves breakfast, lunch, and dinner.
Does this Subway provide catering services?
Yes, catering services are available at this Subway location.
How can I view the menu and place an order online for this Subway?
You can view the menu and place orders online or through the app at https://subway.com/en-us/restaurant/46752-0/menu/
What is the contact phone number for Subway at 511 N McClurg Ct?
You can reach Subway at this location by calling +1 312-644-2811.
Which nearby places can I visit along with Subway at 511 N McClurg Ct?
Nearby places include Bonphotage Photography, Parkview At Rivereast Condo Association, and Yoke restaurant, providing options for professional services, lodging, and dining experiences close to Subway.
Is there parking available near Subway at 511 N McClurg Ct?
Yes, SP+ Parking is nearby, making it convenient for customers arriving by car.
Are there any banks near Subway at 511 N McClurg Ct for customer convenience?
Yes, there are several banks nearby including PNC Bank, BMO Harris Bank Mortgage, and BMO Bank, making banking convenient when visiting Subway.