Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chicago Subway® Restaurant at 604 S Wabash Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers reported a mix of fast service and rude staff, with some experiencing poor customer service and unresolved issues.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty restrooms and unpleasant odors in the dining area.
Food Quality
While some customers enjoyed the food and found it fresh, others complained about missing ingredients and poor food handling.
Operational Issues
There were complaints about misleading information regarding hours of operation and availability of menu items.
BH
Brian Haslett
Jan 22, 2026
5.0
Service was fast and the sub was delicious.
RW
Richard Walker
Nov 14, 2025
2.0
Persona claimed dining was closed, & I've been here before. He claims to be "Mike", potential harassment 4 those with inside information. Anyhow, there should, could, & would be a sign on the door or something online suggesting 24 hours mean carry out. As a patron, I stick to the real thing--verbal, written, & implied contracts. However, twice my self serving happy hour had the self serve machines turned off. A couple of times, out of order, as a customer, public restroom & no access to the employee bathroom. Written is the best form of contract, to me, followed by verbal, followed by implied. Relations with Subway is frequent customer & merchant, & nothing else. Here are pics of the restaurant with no dining, the first time in multiple times of coming here. The sweet drinks are tasty. The food worth it. Business like is needed more.
MP
Marcus Prebble
Nov 1, 2025
3.0
I have avoided subway since all the scandals surrounding the company .. but the meatball sub we can't get in Europe, and I was hangry so gave in. Service was fine and quick. The restaurant was dirty though, with a nasty smell (rotten food?) by the drinks machine. Toilets were (conveniently?) out of action.
SB
Stella Bradley
Nov 1, 2025
2.0
No pepper jack cheese, and multiple other missing things including missing seasonings. Why he 24 hours if you don’t offer evrything 24 hours??
ST
smit thakkar
Oct 23, 2025
1.0
I have been coming to this restaurant for almost three years. I have never had an issue with any of the services so far. Additionally, I must say that the food service is excellent. However, over the past couple of months, I’ve noticed that the restaurant smells terrible, like a gutter, when I enter, especially near the drink fountain. I've repeatedly complained, but the problem remains unresolved. That issue is preventing me from entering the restaurant now because it literally smells like a gutter and a toilet! I am disappointed now, and it’s tough to trust the food.