Subway

Reviews

• RW

  Richard Walker

  Nov 14, 2025
  2.0
  Persona claimed dining was closed, & I've been here before. He claims to be "Mike", potential harassment 4 those with inside information. Anyhow, there should, could, & would be a sign on the door or something online suggesting 24 hours mean carry out. As a patron, I stick to the real thing--verbal, written, & implied contracts. However, twice my self serving happy hour had the self serve machines turned off. A couple of times, out of order, as a customer, public restroom & no access to the employee bathroom. Written is the best form of contract, to me, followed by verbal, followed by implied. Relations with Subway is frequent customer & merchant, & nothing else. Here are pics of the restaurant with no dining, the first time in multiple times of coming here. The sweet drinks are tasty. The food worth it. Business like is needed more.
• MP

  Marcus Prebble

  Nov 1, 2025
  3.0
  I have avoided subway since all the scandals surrounding the company .. but the meatball sub we can't get in Europe, and I was hangry so gave in. Service was fine and quick. The restaurant was dirty though, with a nasty smell (rotten food?) by the drinks machine. Toilets were (conveniently?) out of action.
• SB

  Stella Bradley

  Nov 1, 2025
  2.0
  No pepper jack cheese, and multiple other missing things including missing seasonings. Why he 24 hours if you don’t offer evrything 24 hours??
• ST

  smit thakkar

  Oct 23, 2025
  1.0
  I have been coming to this restaurant for almost three years. I have never had an issue with any of the services so far. Additionally, I must say that the food service is excellent. However, over the past couple of months, I’ve noticed that the restaurant smells terrible, like a gutter, when I enter, especially near the drink fountain. I've repeatedly complained, but the problem remains unresolved. That issue is preventing me from entering the restaurant now because it literally smells like a gutter and a toilet! I am disappointed now, and it’s tough to trust the food.
• HP

  Hemant Patel

  Aug 21, 2025
  1.0
  I placed an order on 8/20/25 7pm for 2 sandwiches through the Subway app from the Wabash Ave. Chicago location. For pickup at 8pm. Within 15 minutes, I received a notification saying my order was prepaid and ready for pickup. When I called the store to confirms why did they make early, I was told they did not have the sandwich available, so they didn’t prepare it—even though the app clearly showed it was ready. I asked about a refund, and the staff member said she didn’t have the authority to issue one. When I requested to speak with a manager, she later told me the manager said they cannot issue a refund just because the item isn’t available. This is completely unacceptable. I still haven’t received my refund. I was traveling with my family and in a rush to catch a train, so I couldn’t go to the store in person. This store engages in misleading practices and provides extremely poor customer service. They charged me for food they never made, refused to refund, and wasted my time. Avoid this location – dishonest and unprofessional.

Frequently Asked Questions About Subway