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Subway

3.8
(316 reviews)

Business Details

50 E. Washington, Chicago, IL
60602, United States
(312) 499-6800
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chicago Subway® Restaurant at 50 E. Washington brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
50 E. Washington, Chicago, IL
60602, United States

Hours

Reviews

3.8
316 reviews
5 stars
147
4 stars
61
3 stars
42
2 stars
17
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful service from staff.

Food Quality

Several reviews mention issues with food quality, including stale bread, poorly made sandwiches, and concerns about food safety.

Cleanliness

Multiple customers reported unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.

Positive Experiences

Despite the negative feedback, some customers praised the freshness of the food and the friendliness of certain staff members.
  • DM
    Danny Mathieu
    Feb 12, 2026
    1.0
    Awful service. I placed an order in the morning that was supposed to be for noon, but I forgot to put that on the order (my fault). BUT I had called them to ask if they could adjust it, but nobody answered. I called 12 times and when I got there around noon the lady was like "well our phone was disconnected or something." Why?? There's no reason for that when that's the only phone number you guys have. I asked if they could remake it and they said they could re-toast it (it had lettuce on it already, so obviously no), but she said they couldn't remake it because "it's not their fault". It is your fault if you guys don't answer your damn phone. Completely ridiculous....... EDIT: I should mention the lady wasn't nasty about it, and I understand she was doing her job, but it's still dumb
  • JJ
    JUNO
    Feb 4, 2026
    5.0
    I wanna say Elizabeth I don’t go to subway often but DAMN YOU MADE ME A FIRE SANDWICH THANK YOU SO MUCH IT WAS FIRE!!! Great customer service skills!!!
  • SS
    Salah
    Dec 4, 2025
    1.0
    The person working inside has no morals and respects no one.
  • GM
    Gale Meade
    Dec 3, 2019
    3.0
    Okay

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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