Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chicago Subway® Restaurant at 50 E. Washington brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback indicates a significant number of customers experienced rude and unhelpful service from staff.
Food Quality
Several reviews mention issues with food quality, including stale bread, poorly made sandwiches, and concerns about food safety.
Cleanliness
Multiple customers reported unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Positive Experiences
Despite the negative feedback, some customers praised the freshness of the food and the friendliness of certain staff members.
DM
Danny Mathieu
Feb 12, 2026
1.0
Awful service. I placed an order in the morning that was supposed to be for noon, but I forgot to put that on the order (my fault). BUT I had called them to ask if they could adjust it, but nobody answered. I called 12 times and when I got there around noon the lady was like "well our phone was disconnected or something." Why?? There's no reason for that when that's the only phone number you guys have. I asked if they could remake it and they said they could re-toast it (it had lettuce on it already, so obviously no), but she said they couldn't remake it because "it's not their fault". It is your fault if you guys don't answer your damn phone. Completely ridiculous.......
EDIT: I should mention the lady wasn't nasty about it, and I understand she was doing her job, but it's still dumb
JJ
JUNO
Feb 4, 2026
5.0
I wanna say Elizabeth I don’t go to subway often but DAMN YOU MADE ME A FIRE SANDWICH THANK YOU SO MUCH IT WAS FIRE!!! Great customer service skills!!!
SS
Salah
Dec 4, 2025
1.0
The person working inside has no morals and respects no one.