Brand Certified
Subway
3.6(317 reviews)
Certified by Subway • Feb 22, 2026
Business Details
5973 West Madison Avenue, Chicago, IL
60644, United States
Certified by Subway • Feb 22, 2026
(773) 473-4880
Certified by Subway • Feb 22, 2026
https://www.subway.com
Certified by Subway • Feb 22, 2026
About
Certified by Subway • Feb 22, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chicago Subway® Restaurant at 5973 West Madison Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Feb 22, 2026
Hours
Certified by Subway • Feb 22, 2026
Reviews
3.6
317 reviews
5 stars
137
4 stars
57
3 stars
47
2 stars
13
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with issues in communication and service quality.
Food Quality
Several reviews highlighted problems with food quality, including stale items, incorrect orders, and unsanitary conditions.
Operational Hours
Numerous complaints about the business not being open 24 hours as advertised, leading to customer frustration.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty cups and general lack of cleanliness.
Order Accuracy
Frequent issues with incorrect orders and failure to follow customer requests were reported.
- MCMichael COct 3, 20251.0I have food poisoning
- DRDarryl RobloxSep 7, 20241.0The place was dirty, the cups were dirty as well, there was dirt in the cups. I had to ask for another cup, after I grabbed that cup I went to go get sprite, and when I filled up my cup, the sprite had black stuff in it floating around.
- JMJarleach MooreOct 26, 20221.0Why does the website says it’s open 24 hrs but be closed after 1?
Frequently Asked Questions About Subway
Where is this Subway restaurant located?
This Subway restaurant is located at 5973 West Madison Avenue, Chicago, IL 60644.
What are the operating hours of the Subway at 5973 West Madison Avenue?
The Subway restaurant at this location is open 24 hours every day.
Does this Subway restaurant offer delivery services?
Yes, this Subway restaurant offers delivery services in addition to in-restaurant dining and curbside pickup.
Can I order breakfast, lunch, and dinner at this Subway?
Yes, this Subway serves breakfast, lunch, and dinner meals.
Is catering available at the Subway on West Madison Avenue?
Yes, catering services are available to assist with your needs at this Subway location.
How can I view the menu or place an order online for this Subway?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/45907-0/menu/.
Does this Subway restaurant have dine-in seating?
Yes, this Subway offers dine-in seating for customers.
What nearby public transit options can help me get to the Subway?
The Madison and Austin bus stations and the Madison/Austin Bus Terminal are nearby, making it convenient to reach Subway by public transit.
Are there any nearby places to visit before or after dining at Subway?
You can explore Annie Bell Perfumes & Fragrances for shopping, or enjoy a relaxing visit to Chocolate's Day Spa nearby.
Where can I find services like banking or currency exchange near Subway?
Nearby you can find several financial services including U.S. Bank, DigitalMint Bitcoin ATM Teller Window, Coinme, and CheckChangers Currency Exchange.
Brand Certified Facts from Subway
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Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
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