Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Chicago Subway® Restaurant at 5973 West Madison Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
315 reviews
5 stars
135
4 stars
57
3 stars
47
2 stars
13
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with complaints about poor communication and lack of empathy towards customers.
Food Quality
Several customers reported issues with food quality, including stale items, incorrect orders, and unsanitary conditions.
Operational Hours
Many customers expressed frustration over the misleading advertisement of 24-hour service, noting that the location was often closed during late hours.
Cleanliness
Multiple reviews mentioned dirty conditions in the restaurant, including unclean cups and general untidiness.
Order Accuracy
Customers frequently complained about incorrect orders and staff not following instructions, leading to dissatisfaction with their meals.
- MCMichael COct 3, 20251.0I have food poisoning
- EPElijah PJul 22, 20251.0They served me STALE cookies. I had to force myself to eat the cookies, because I did not want to waste my money.
- KWKris WamaJul 1, 20251.0Beware…before you waste your time this place is definitely not 24hrs. It’s 3:30 and they are closed. Dude even came to the window and said they’re closed. False advertising.
- VRVretta Taylor (Retta)Jun 20, 20255.0Picked up for friend.
- SFslime FrazierJun 13, 20251.0It’s says 24 hours! The door is locked it’s 4:05 am on 6/13/25! It’s not open
Frequently Asked Questions About Subway
Where is this Subway restaurant located?
This Subway restaurant is located at 5973 West Madison Avenue, Chicago, IL 60644.
What are the operating hours of the Subway at 5973 West Madison Avenue?
The Subway restaurant at this location is open 24 hours every day.
Does this Subway restaurant offer delivery services?
Yes, this Subway restaurant offers delivery services in addition to in-restaurant dining and curbside pickup.
Can I order breakfast, lunch, and dinner at this Subway?
Yes, this Subway serves breakfast, lunch, and dinner meals.
Is catering available at the Subway on West Madison Avenue?
Yes, catering services are available to assist with your needs at this Subway location.
How can I view the menu or place an order online for this Subway?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/45907-0/menu/.
Does this Subway restaurant have dine-in seating?
Yes, this Subway offers dine-in seating for customers.
What nearby public transit options can help me get to the Subway?
The Madison and Austin bus stations and the Madison/Austin Bus Terminal are nearby, making it convenient to reach Subway by public transit.
Are there any nearby places to visit before or after dining at Subway?
You can explore Annie Bell Perfumes & Fragrances for shopping, or enjoy a relaxing visit to Chocolate's Day Spa nearby.
Where can I find services like banking or currency exchange near Subway?
Nearby you can find several financial services including U.S. Bank, DigitalMint Bitcoin ATM Teller Window, Coinme, and CheckChangers Currency Exchange.