Subway

3.6
214 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chicago Subway® Restaurant at 100 W 87th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
100 W 87th St, Chicago, IL
60620, United States

Hours

Reviews

3.6
214 reviews
5 stars
87
4 stars
40
3 stars
32
2 stars
16
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude and unprofessional behavior from staff.

Food Quality

Many customers complained about the freshness and quality of the food, with several instances of spoiled ingredients and inadequate portion sizes.

Operational Issues

Customers frequently noted that the store was not open during advertised hours, leading to frustration and missed opportunities for service.

Cleanliness

There were multiple mentions of unsanitary conditions, including dirty uniforms and unclean food preparation areas.

Mixed Experiences

While some customers praised the food and service, the overall sentiment was largely negative, indicating a significant divide in customer experiences.
  • JJ
    JAZMINE JONES
    Dec 23, 2025
    1.0
    Every morning the doors is locked n it's nobody in the store with all the lights on
  • MT
    Mal Thomas
    Nov 22, 2025
    1.0
    Always rude and horrible customer service I try me best to avoid going to this one
  • DP
    Darshak Patel
    Oct 31, 2025
    1.0
    I come for two foot long at night 1 o'clock he make one other one he say after 30 min cleaning we not getting free food we pay for that he did that so many time to me
  • AB
    Antbanks Blue
    Aug 15, 2025
    1.0
    There are two workers with poor customer service a female who works during the day and a male who works late night. Both are very rude and shouldn’t be in a public facing job… Service: 1/5

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 100 W 87th St, Suite B-2, in the Chatham Ridge Shopping Center in Chicago, IL 60620.

What meal options does Subway offer throughout the day?

Subway serves breakfast, lunch, and dinner, offering a variety of Footlongs, 6” sandwiches, wraps, salads, and cookies.