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Subway

2.8
(214 reviews)

Business Details

Rotunda Building, Chicago, IL
60666, United States
(773) 462-9942
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantSubway
Your local Chicago Subway® Restaurant at Rotunda Building brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
Rotunda Building, Chicago, IL
60666, United States

Hours

Reviews

2.8
214 reviews
5 stars
56
4 stars
33
3 stars
26
2 stars
14
1 star
85

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, including poor customer service and lack of basic manners.

Food Quality

Customers reported issues with food quality, including old ingredients, incorrect orders, and unsatisfactory portion sizes.

Pricing Issues

Many customers felt that prices were excessively high for the quality and quantity of food received, with complaints about being overcharged.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty work areas and improper food handling practices.

Service Speed

Customers experienced long wait times and slow service, particularly during busy hours.
  • YS
    Yohander Sanchez
    6 days ago
    1.0
    Un fiasco de lugar personal descortés y mal educado
  • LL
    Lewan
    Feb 15, 2026
    1.0
    The people are rude & rushed with my order!
  • FD
    Family Dalal
    Feb 12, 2026
    2.0
    Bread is not even 6’. Very bad
  • RP
    Rishi Patel
    Jan 25, 2026
    2.0
    Rotisserie chicken sandwich was ok but wasn't filled very well and thus was not filling.
  • MT
    Mr. Travel
    Dec 28, 2025
    1.0
    I ordered a footlong combo, I told the lady at the cash register that I got a footlong combo. I got a footlong, chips, but I thought that it came with the drink. The lady said no change for drink and I grabbed a drink because the lady said no charge so I was thinking that she put it on the house for free or something. 1 minute later she gets my attention and she says again no change for drink, and I said can I put it back since I paid for the footlong combo and I did not open the drink and she said no you have to pay for the drink, so I did because I did not want to start an argument with her. It's not my fault that she spoke broken English and that she kept on saying no change for drink.

Brand Certified Facts from Subway

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Certified February 22, 2026Yext Knowledge Graph
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