Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantSubway
Your local Chicago Subway® Restaurant at Rotunda Building brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted rude and unprofessional behavior from staff, including poor customer service and lack of basic manners.
Food Quality
Customers reported issues with food quality, including old ingredients, incorrect orders, and unsatisfactory portion sizes.
Pricing Issues
Many customers felt that prices were excessively high for the quality and quantity of food received, with complaints about being overcharged.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty work areas and improper food handling practices.
Service Speed
Customers experienced long wait times and slow service, particularly during busy hours.
YS
Yohander Sanchez
6 days ago
1.0
Un fiasco de lugar personal descortés y mal educado
LL
Lewan
Feb 15, 2026
1.0
The people are rude & rushed with my order!
FD
Family Dalal
Feb 12, 2026
2.0
Bread is not even 6’. Very bad
RP
Rishi Patel
Jan 25, 2026
2.0
Rotisserie chicken sandwich was ok but wasn't filled very well and thus was not filling.
MT
Mr. Travel
Dec 28, 2025
1.0
I ordered a footlong combo, I told the lady at the cash register that I got a footlong combo. I got a footlong, chips, but I thought that it came with the drink. The lady said no change for drink and I grabbed a drink because the lady said no charge so I was thinking that she put it on the house for free or something. 1 minute later she gets my attention and she says again no change for drink, and I said can I put it back since I paid for the footlong combo and I did not open the drink and she said no you have to pay for the drink, so I did because I did not want to start an argument with her. It's not my fault that she spoke broken English and that she kept on saying no change for drink.