Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantSubway
Your local Chicago Subway® Restaurant at Rotunda Building brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
2.8
210 reviews
5 stars
56
4 stars
33
3 stars
26
2 stars
12
1 star
83
What are people saying?
AI-generated from recent customer reviews
Staff Behavior
Numerous reviews highlighted rude and unprofessional behavior from staff, including poor customer service and lack of training.
Food Quality
Customers reported issues with food quality, including old ingredients, incorrect orders, and unsatisfactory portion sizes.
Pricing Issues
Many customers felt that prices were excessively high for the quality and quantity of food received, with complaints about being overcharged.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty work areas and improper food handling practices.
Service Speed
While some customers noted fast service, many others experienced long wait times and slow service, particularly during busy hours.
- DDDominicDec 29, 20251.0Tell your employees to change their gloves if they’re going to play on their phones while wearing them right before handling food.
- MTMr. TravelDec 28, 20251.0I ordered a footlong combo, I told the lady at the cash register that I got a footlong combo. I got a footlong, chips, but I thought that it came with the drink. The lady said no change for drink and I grabbed a drink because the lady said no charge so I was thinking that she put it on the house for free or something. 1 minute later she gets my attention and she says again no change for drink, and I said can I put it back since I paid for the footlong combo and I did not open the drink and she said no you have to pay for the drink, so I did because I did not want to start an argument with her. It's not my fault that she spoke broken English and that she kept on saying no change for drink.
- IKIsaac KernNov 29, 20253.0Sandwich needed to be toasted longer, cookie was too crunchy.
- JAjeff austinSep 20, 20255.0Great place
- P2Ponyboy 275Sep 7, 20252.0Ordered a chicken teriyaki sandwich. Can you says it comes with double cheese did not get double cheese. I asked for jalapenos and spinach and this is what I got. Also got a soda and everything came up to 19 something basically 20. Lazy way of making it and they put a No Refunds or Exchanges. Call sales are final tags because they most likely mess up the sandwiches a lot. And a lot of the sandwiches are not very satisfying. Genuinely hate that I got served like this. Honestly though it's on me for even paying for this crap.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located in the Rotunda Building, Terminal 3 at O'Hare International Airport in Chicago, IL 60666.
What are the operating hours of this Subway location?
This Subway is open daily from 5:00 AM to 8:30 PM, except on Wednesdays when it closes at 9:30 PM.
What meal times does this Subway serve?
This location serves breakfast, lunch, and dinner.
Can I dine inside the Subway restaurant at O'Hare Terminal 3?
Yes, the Subway at Terminal 3 offers dine-in options.
Does this Subway location offer catering services?
No, this Subway does not offer catering services.
What ordering options are available at the Subway in Terminal 3?
You can order quickly and easily via the Subway app or online, choose delivery, dine in, or pick up curbside.
What nearby places might I visit before or after eating at Subway in Terminal 3?
You might enjoy visiting the Chicago O'Hare Urban Garden nearby, a relaxing park within the airport terminal area.
Are there any fitness or wellness centers near the Subway at O'Hare Terminal 3?
Yes, the Yoga Room yoga studio is located nearby for those interested in active life and wellness activities.
Where can I find other food options near Subway in Terminal 3?
Nearby options include TCBY for frozen yogurt and The Great American Bagel Bakery for bagels and bakery items.
How does the Subway location at O'Hare Terminal 3 cater to travelers?
Located within O'Hare International Airport, Terminal 3, this Subway offers convenient meal options for travelers, with multiple ordering methods and proximity to airport lounges and amenities like the USO lounge.