Sandwich RestaurantFast Food RestaurantRestaurantTake Out Restaurant
Your local Chicago Subway® Restaurant at Rotunda Building brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and poorly treated.
Food Quality
Customers reported issues with food quality, including old ingredients, incorrect orders, and unsatisfactory portion sizes.
Service Speed
While some customers noted fast service, many others experienced long wait times and inefficient service, particularly during busy hours.
Pricing Issues
Several reviews mentioned high prices and unexpected charges for extras, leading to dissatisfaction with the overall value.
Cleanliness Concerns
There were complaints about cleanliness, including dirty work areas and unsanitary food handling practices.
JA
jeff austin
Sep 20, 2025
5.0
Great place
P2
Ponyboy 275
Sep 7, 2025
2.0
Ordered a chicken teriyaki sandwich. Can you says it comes with double cheese did not get double cheese. I asked for jalapenos and spinach and this is what I got. Also got a soda and everything came up to 19 something basically 20. Lazy way of making it and they put a No Refunds or Exchanges. Call sales are final tags because they most likely mess up the sandwiches a lot. And a lot of the sandwiches are not very satisfying. Genuinely hate that I got served like this. Honestly though it's on me for even paying for this crap.
KT
Kimphuong Ta
Aug 22, 2025
1.0
Staffs was poorly trained to make the food and our drinks tasted flat
AH
Abhay Hegde
Aug 8, 2025
1.0
Staff may not understand English. Hard, outdated multigrain bread. Do not go here.
DK
Dan Koshkin
Aug 3, 2025
1.0
Today (August 3rd, 2025, 7:45 CDT)
I purchased a sandwich from this Subway, the person who was making the sandwich was rude along with the person at the cash register.
I asked the person at the cash register for a plastic bag, and he refused to that as well.
The sad part is that I'm an airline employee who buys frequently at that place, and for almost 3 years now Subway didn't bother to do anything about these employees.
The Subway restaurant is located in the Rotunda Building, Terminal 3 at O'Hare International Airport in Chicago, IL 60666.
What are the operating hours of this Subway location?
This Subway is open daily from 5:00 AM to 8:30 PM, except on Wednesdays when it closes at 9:30 PM.
What meal times does this Subway serve?
This location serves breakfast, lunch, and dinner.
Can I dine inside the Subway restaurant at O'Hare Terminal 3?
Yes, the Subway at Terminal 3 offers dine-in options.
Does this Subway location offer catering services?
No, this Subway does not offer catering services.
What ordering options are available at the Subway in Terminal 3?
You can order quickly and easily via the Subway app or online, choose delivery, dine in, or pick up curbside.
What nearby places might I visit before or after eating at Subway in Terminal 3?
You might enjoy visiting the Chicago O'Hare Urban Garden nearby, a relaxing park within the airport terminal area.
Are there any fitness or wellness centers near the Subway at O'Hare Terminal 3?
Yes, the Yoga Room yoga studio is located nearby for those interested in active life and wellness activities.
Where can I find other food options near Subway in Terminal 3?
Nearby options include TCBY for frozen yogurt and The Great American Bagel Bakery for bagels and bakery items.
How does the Subway location at O'Hare Terminal 3 cater to travelers?
Located within O'Hare International Airport, Terminal 3, this Subway offers convenient meal options for travelers, with multiple ordering methods and proximity to airport lounges and amenities like the USO lounge.