Food Quality
Many customers praised the food for its flavor and quality, particularly the fried catfish and shrimp dishes, while others noted issues with over-seasoning and inconsistency.
Service Issues
Numerous reviews highlighted poor customer service experiences, including long wait times, unresponsive staff, and issues with order accuracy.
Atmosphere
The restaurant's ambiance received positive remarks for being cozy and inviting, although some customers mentioned it felt cramped.
Reservation Challenges
Several customers experienced issues with reservations, including being turned away or having their reservations mishandled.
Mixed Experiences
Overall, feedback was mixed, with some customers expressing strong satisfaction while others reported significant disappointments.