Soule To Soule

4.0
215 reviews

About

Soul Food Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Soule To Soule
1931 W Chicago Ave, Chicago, IL
60622, United States

Hours

Reviews

4.0
215 reviews
5 stars
141
4 stars
20
3 stars
9
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food for its flavor and quality, particularly the fried catfish and shrimp dishes, while others noted issues with over-seasoning and inconsistency.

Service Issues

Numerous reviews highlighted poor customer service experiences, including long wait times, unresponsive staff, and issues with order accuracy.

Atmosphere

The restaurant's ambiance received positive remarks for being cozy and inviting, although some customers mentioned it felt cramped.

Reservation Challenges

Several customers experienced issues with reservations, including being turned away or having their reservations mishandled.

Mixed Experiences

Overall, feedback was mixed, with some customers expressing strong satisfaction while others reported significant disappointments.
  • MW
    Meg Wright
    2 days ago
    1.0
    Not Handicapped friendly fro either doors. Food salty, Cajun seasoning salty rice dry. Macaroni and cheese not creamy, dry, parsley flavor! Fried green tomatoes salty, greasy! Banana pudding boring ordinary! Highly disappointed!
  • MD
    Miki Deen
    Jan 4, 2026
    4.0
    Twas good, but heavy on the seasoning. Ordered 6 dishes for a group of 4 and 4 dishes were a tad too salty. Lots of food but no one went back for 2nds, just heavy handed with the salt.
  • JF
    Jemele Fowler
    Dec 28, 2025
    2.0
    Ended up here after going to wrong Cleo’s attempting to try Cleo’s southern cuisine. Menu at soule soule is very basic and limited. The greens are caned and the Mac and cheese wasn’t good at all. Overall ambiance is nice and atmosphere is nice. It’s a 20% gratuity automatically added to bill for large parties (4 adults 1 teen and a toddler) I wasn’t aware of gratuity because when it’s time to pay you don’t get reciept the waiter (Dj) comes with a hand held device. This doesn’t show you a breakdown of charges or all you to split bill due to not being asked if everything is together or seperate. So after paying I added a tip and double tipped on food that wasn’t worth the money I had already spent . Nice decor , nice staff, fried chicken is nothing memorable, lamb chops are lollipop forreal I’ve had better, fish was decent but everything else isn’t good enough to make me return. Chicago soul food fire idk what went on here . But atleast yall got 20% tip from bill and an extra tip after
  • SL
    Sidney Lewis
    Dec 6, 2025
    4.0
    From Ohio looking for a bite to eat. Food was delicious. The guys at train station were great. Thanks
  • CR
    Chris Richards
    Nov 29, 2025
    5.0
    Food was really good .I had the catfish with the two sides but in order to get yams as one of my sides was an extra 7 dollars,no napkins or forks in the bag but the food was really good I still recommend this place 👍🏼