Business Details
About
Soul Food Restaurant
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
2,086 reviews
5 stars
1,214
4 stars
341
3 stars
189
2 stars
111
1 star
231
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers found the food to be inconsistent, with complaints about over-salting and poor preparation, particularly with sides like mac and cheese and greens.
Service Issues
Numerous reviews highlighted slow service, lack of attentiveness from staff, and poor customer service experiences, particularly during busy hours.
Atmosphere
The restaurant's ambiance received mixed reviews; while some enjoyed the lively vibe, others found the music too loud and the environment chaotic.
Positive Experiences
Despite the criticisms, several customers praised specific dishes and the overall dining experience, noting excellent service from certain staff members.
- LSLaTosha Singleton2 days ago2.0I placed a pick up order for the catfish special with string beans,grits, and dirty rice as the sides along with strawberry banana pudding. I arrived to the take out side of the building no one was there. After waiting I decided to call the establishment to let them know I was on the other side. I did not receive my side of grits, the dirty rice was hard and the string beans were mushy/watery. I also had to go back to get the pudding that was supposed to be with my order. Overall the service and food left much to be desired.
- KWKendra Williams4 days ago4.0Welcoming from the staff from the moment my family entered the restaurant great service and atmosphere.
- SLShanrika LockhartDec 20, 20253.0Food is to salty Drinks were good
- PDPhyllis DugarDec 18, 20253.0Some of the food was okay. The dirty rice was dry, the shrimp and grits were different to the point only ate the shrimps. My blacken chicken and pasta was okay. The drinks were good.
- EWEnvyme WilliamsDec 16, 20255.0Bartender Name Lady Is Very Professional Food Came Out Fast And She Made Us A Drink That Was Very Good I Love It 10/10 Come Visit .!