Soul Vibez - Chicago

4.4
1059 reviews

About

Soul Food Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Soul Vibez - Chicago
226 W. Chicago Ave, Chicago, IL
60654, United States

Hours

Reviews

4.4
1,059 reviews
5 stars
814
4 stars
81
3 stars
46
2 stars
24
1 star
94

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the food for its delicious flavors and generous portions, particularly highlighting dishes like catfish, jerk chicken, and soul rolls.

Service Issues

Several reviews noted significant problems with customer service, including rude staff interactions and long wait times, which detracted from the overall experience.

Atmosphere

The ambiance was frequently described as lively and enjoyable, contributing positively to the dining experience.

Staff Performance

While some staff members received high praise for their attentiveness and friendliness, others were criticized for poor service and negative attitudes.
  • OL
    Olivia Loftin
    Jan 3, 2026
    5.0
    Our food from here was outstanding! We ordered takeout from this place while in town visiting, and it was as delicious as we heard! We lived our dishes and we wished that we were able to dine in. The flavor was there for everything we had, and the portion sizes were decent! Next time we’re in town we’ll be back.
  • VW
    Vance White
    Dec 27, 2025
    1.0
    As a business owner, I understand the importance of customer service. THIS PLACE HAD TERRIBLE CUSTOMER SERVICE. I am a Foodie. I eat great food EVERYWHERE! Great food does not provide a license for restaurants to have terrible customer Seville skills. Soul Vibez was definitely a place to check off on my list. However, it seems, that with this “Black” owned, the workers don't understand the importance of customer service. I would caution the owner to investigate the attitudes of the staff here. Once your place has a reputation for bad service, it’s hard to shake that and it hits your bottom line. The confusion with the wait list and the difference between first-come first-serve is ridiculous. RSVP’ing for a bar spot is the dumbest policy I have ever heard of. Although they promote first-come first-serve, this is not true. They have a wait list, to include the bar. We could have prevented all of this confusion by simply telling us that there was a waitlist and the wait time when we called. But some sarcastic staff member thought to reiterate the first-come first-serve policy. Good food is not a fair exchange for TERRIBLE service! Signed, a very disappointed Black business owner, who supports other Black businesses.
  • VT
    Vee Thompkins
    Dec 24, 2025
    5.0
    Dylan was absolutely outstanding! Professional, reliable, and incredibly easy to work with from start to finish. He went above and beyond to make sure everything was done right and exceeded expectations in every way. His attention to detail, positive attitude, and clear communication really set him apart. I couldn’t be happier with the experience and would highly recommend Dylan to anyone looking for top-quality service.
  • AM
    Anitta Malloy
    Dec 24, 2025
    5.0
    My first time at Soul Vibez was an unforgettable experience. I was welcomed warmly and enjoyed the music and ambiance. Is an intimate setting with a small dining room and bar but that adds to the wonder of this place. The food was amazing, the turkey leg fell off the bone. TENDERNISM! The service left nothing to be desired. Dillion took such good care of me I would highly recommend this place.
  • KC
    Kierra Craig
    Dec 12, 2025
    5.0
    I don’t usually leave reviews, but my experience was so amazing that I had to let the staff and the world, know. On a random Thursday, my business partner and I decided to grab lunch/happy hour to catch up. I specifically wanted to support a Black-owned business, and she instantly said, “Soul Vibez.” As a frequent TikTok viewer, I was excited to finally try it. We arrived right when they opened at 1 PM and were seated in a small cozy booth in the back. Our server came over cheerful and welcoming, asking if we’d had a chance to look at the menu. I told her it was my first time, and she smiled even bigger, sharing all her favorite drinks and how to get the best value. We decided on a tequila flight (blueberry, leche, and strawberry). She headed straight to the bar to make them herself and when I tell you EVERY drink was strong, fresh, and flavorful… I loved it! My business partner then whispered, “You know she’s the owner, right?” I said, “No way!” She was so kind, down-to-earth, and personable. When she came back, she said, “Let’s start with some appetizers,” and recommended her favorites. We went with the deviled eggs with lobster bites and the jerk chicken egg rolls and they did NOT disappoint. Every bite was fresh and delicious. For our entrees, she again highlighted the top sellers and her personal favorites. We ordered the blackened catfish and the stuffed salmon. It didn’t take long to come out, and when it did, it was beautifully presented and piping hot. Everything tasted incredible, and the service was consistent, fast, and genuine. The fact that the owner was our server made the experience even more special. I would’ve never known if my business partner hadn’t told me. When we acknowledged it, she just smiled bright and said, “Thank you so much for being here and choosing us.” I immediately replied, “See you soon, sis!” I will definitely be back. Y’all go check them out you won’t be disappointed!

Frequently Asked Questions About Soul Vibez - Chicago

What are the general hours of operation for Soul Vibez - Chicago?

Soul Vibez - Chicago is open Monday through Friday from 1:00 PM to 9:00 PM, and on Saturday and Sunday from 11:00 AM to 9:00 PM.

Does Soul Vibez - Chicago offer delivery and pickup services?

Yes, Soul Vibez - Chicago offers both in-store pickup and delivery services.