Many customers praised the delicious and flavorful vegan food, with specific mentions of items like the BBQ cauliflower, mac and cheese, and chick'n drumsticks.
Customer Service
Customer service experiences were mixed; while some found staff to be friendly and helpful, others reported poor service and unprofessional behavior from certain employees.
Atmosphere
The restaurant's atmosphere was generally described as inviting and warm, with a community feel, although some noted issues with staff demeanor.
Inconsistency
Several reviews highlighted inconsistency in food quality and service, with some customers experiencing great meals while others received subpar or incorrect orders.
VB
Verna Bennett
1 day ago
5.0
The staff is friendly,efficient and customer centered. The food is some of the best vegan food Chicago has to offer. The atmosphere is calm, clean and inviting.
JR
Julian Ross
2 days ago
1.0
Did me so bogus today well yall lost another customer stuff taste like mush dog food. Stop putting dog food in the food mane. Yall so wrong for this. I can’t believe this
DW
Donald Wilson
4 days ago
5.0
Always a pleasure coming here, there veg selections are outstanding & usually there's always something new added to the menu that is appealing visually & taste wise..........continued success!!!
ES
Emari Samb
Dec 21, 2025
3.0
Customer service can completely make or break a dining experience, and unfortunately it did here. I stood inside for 5–10 minutes without any acknowledgment, even though the restaurant wasn’t busy. The staff’s energy felt unwelcoming, almost as if my presence was an inconvenience.
The food itself is good, but it’s hard to enjoy—or want to return—when the experience comes with uncomfortable vibes and a lack of basic engagement. When money is involved, acknowledgment matters. No one wants to stand around feeling ignored or out of place.
I genuinely hope I wasn’t overlooked simply for being polite or well dressed. It’s disappointing that these days it can feel like you have to act ignorant just to receive decent service. Ps. No need to humble me bumble bee ;) ❤️
MJ
Mitchell Jackson
Dec 21, 2025
1.0
Every time I come in , I receive horrible service from dark skinned brother with chain that seems to hate his own people, he starts whispering to other workers i dont know about what snd when I get my smoothie, its watered down so bad it shouldn't even be considered a smoothie. I watch the same young light skinned brothe he whispered to make a smoothie before mines and it was great texture and thick as it should be , but mines is always compromised to disgusting wayer type. I hope some in management reads and checks this horrible server.
What are the regular business hours for Soul Veg City?
Soul Veg City is open from 11:00 AM to 6:00 PM Monday through Friday, and from 10:00 AM to 6:00 PM on Saturdays and Sundays.
Does Soul Veg City offer delivery services?
Yes, Soul Veg City provides both in-store pickup and delivery services.
What are the takeout hours at Soul Veg City?
Takeout is available from 11:00 AM to 6:00 PM Monday through Friday and from 10:00 AM to 6:00 PM on weekends.
Where is Soul Veg City located?
Soul Veg City is located at 203 E 75th St, Chicago, IL 60619, USA.
What types of cuisine does Soul Veg City serve?
Soul Veg City serves vegan, vegetarian, soul food, health food, American, Caribbean, and offers sandwiches and juices.
What is the price range at Soul Veg City?
Soul Veg City has a price range of TWO, indicating moderate pricing.
Where can I find the menu and place an order online for Soul Veg City?
You can view the menu and place an order online at https://soulvegcity.com/menu.
What nearby restaurants can I visit along with Soul Veg City?
Nearby restaurants include Vegan Soul, The Eternity Juice Bar, No Sauce AZ Smokehouse, Jimmy's Burgers, and Sharks Fish & Chicken.
Are there any nearby boutiques or clothing stores close to Soul Veg City?
Yes, nearby shops include The Fashion Revival Boutique, Fashion Revival Boutique, and Connie's Closet, offering a variety of women's clothing and boutique options.
If I'm visiting Soul Veg City, what health or medical facilities are nearby?
Close to Soul Veg City are Blessings Community Care Clinic, Park Chatman Medical Center, Ceaser Sheldon T MD, and Blessings Healthcare Career Academy.